Standard Job Coordinator creates standard jobs and repair standards for preventive maintenance, machine, truck engine repairs, and component rebuilds. Develops maintenance plans, performs maintenance duties, and/or contracts service providers as necessary. Being a Standard Job Coordinator assesses procedures and makes recommendations for improvement. Requires a high school diploma. Additionally, Standard Job Coordinator typically reports to a supervisor or manager. The Standard Job Coordinator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Standard Job Coordinator typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Customer Service Representative - Entry Level
Pacific Aero Tech has been dedicated to repairing and servicing aircraft windows, avionics and instruments since 1987. We are certified as a repair station by the Federal Aviation Administration (FAA) and the European Aviation Safety Authority (EASA).
With a primary focus on cockpit windows for over 30 years, our staff of technicians has developed industry-best knowledge and experience on all varieties of aircraft platforms, leading to our status as Subject Matter Experts for cockpit windows. We have proudly won the coveted Aviall Supplier Excellence Award each of the last 7 years.
Above all, our team is committed to providing exceptional service and unquestioned quality with the highest level of integrity in the industry.
Why we need you:
We at Pacific Aero Tech are developing exciting new products to compete in a highly competitive market. We are looking for a Customer Service Representative to manage assigned customer accounts. We need you to help Pacific Aero Tech maintain its unparalleled industry reputation by directly interfacing with our customers – to meet their needs and provide quick solutions to customer inquiries. Your excellent analytical and communication skills will be front and center in these efforts. We are looking for someone who is energetic, and goal driven, someone who can remain calm and polite in challenging situations.
Here's what you'll be doing:
You own this if you are:
Quality – Never accepting mediocrity.
Integrity – Holding steadfast to our morals and ethics, even when it’s the more difficult plan.
Respect – Acknowledging human nature and giving one another the benefit of the doubt.
Excellence – Relentless pursuit to redefine boundaries.
Resourcefulness – Removing roadblocks with ingenuity.
Preferred qualifications:
Had you been with us last month, the top 3 things you would have impacted are:
1. Due to our increased volume, you would have had a crucial impact on the revenue the company created with the quotes you would have generated and processed.
2. You would have directly supported top domestic and international airlines by providing competitive repair estimates.
3. You would have actively advocated for our customers' needs by communicating and scheduling their critical timeline requirements to the rest of our team members.
Job Type: Full-time
Pay: $26.00 - $31.00 per hour
Benefits:
Experience level:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: In person