Staff Nurse - RN - Phone Triage provides nursing triage services and health advice to patients over the phone. Conducts patient assessments according to standard protocol. Being a Staff Nurse - RN - Phone Triage uses clinical knowledge, experience, and best practices to provide medical advice, referrals, and care delivery. Follows established procedures and protocols for escalation and documentation. Additionally, Staff Nurse - RN - Phone Triage typically requires a bachelor's degree in nursing. Requires Registered Nurse (RN). Typically reports to a supervisor. The Staff Nurse - RN - Phone Triage work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Staff Nurse - RN - Phone Triage typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Description
Are you an experienced triage nurse who thrives on helping patients and families? Do you love clinical problem-solving, and working to find solutions with physicians and other providers? If so, you may have just found the perfect next step for your nursing career.
Palm Beach Pediatrics is a privately-owned, group primary care and mental health pediatric practice, with roots in Palm Beach County for the past 40 years. Our mission is central to everything we do:
Palm Beach Pediatrics is committed to meeting the physical and emotional needs of the children of Palm Beach County by providing the highest quality of care with compassion and honesty.
We are seeking an experienced phone triage nurse who loves helping patients and working as a team towards a common goal. We are driven by our core values of:
Team Player Mindset
The foundation of being connected to your coworker, and working together towards the same goal.
Service
Going the extra mile, and making a difference in the lives of those you serve.
Honesty
Demonstrating integrity by doing the right thing, even when no one is watching.
Compassion
Being sensitive to the feelings of others and what they may be experiencing. Treating everyone with kindness, caring, and helpfulness.
Respect
Appreciating all persons' thoughts and ideas, and treating one another they way we wish to be treated.
Excellence
Providing unsurpassed quality care. Striving for perfection, yet understanding we learn together as we grow together.
Gratitude
Feeling grateful to improve mental health, strengthen relationships, and maintain perspective.
We highly value our members and levels of our, and are proud to have created our own PBP community within the greater communities we serve throughout the area.
Palm Beach Pediatrics offers a highly competitive compensation and benefits package to employees, including but not limited to:
If this sounds like a breath of fresh air, we'd love to talk with you about our practice, our culture, and your visions of how you may be a great part of our PBP community!
Requirements
Education:
High school diploma or equivalent and relevant nursing education commensurate with applicable nursing license requirements.
Required Licensure/Certification:
Current Florida Licensed Practical Nurse (LPN) or Registered Nurse (RN) in good standing.
Other Requirements:
Experience: Minimum 3 years of clinical experience. Pediatric direct patient care and/or phone triage experience strongly preferred.
Knowledge:
Skills:
Abilities:
Work Environment: Combination of medical and administrative office settings. Possible exposure to communicable diseases (including COVID-19), biohazards, and other conditions common in clinical settings.
Mental/Physical Requirements: Variety of walking, standing, sitting, bending, twisting, and reaching. Occasional need to lift/carry/move up to 25 pounds of equipment. Management of high-paced patient flow and related stressors.
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