Sponsored Programs Director jobs in Oregon

Director of Programs

REACH Community Development, Inc. seeks a collaborative, equity and equality-driven advocate and community builder to join REACH as our new Director of Programs!

The person who serves as REACH’s Director of Programs has the opportunity to guide and shape programs and services that support underserved and unserved intersectional communities in maintaining access to safer, stable, affordable housing.

The Director of Programs leads and facilitates REACH’s Resident Services programs, serving residents of REACH housing by connecting them to resources such as food assistance, health services, childcare, crisis management, and rental assistance. The Director of Programs provides guidance and oversight to REACH’s Community Builders Program. This free home repair program focuses on serving neighbors who are 55 or older and/or have a disability and own and occupy their homes in the city of Portland, Oregon.

The Director of Programs is a senior leadership position that reports to the CEO.

This is a full-time, flexible, exempt position with a starting annual salary range of $84,509 - $113,340. REACH offers an excellent benefits package, including comprehensive medical and dental insurance, employer-paid life insurance, short and long-term disability coverage, an Employee Assistance Program, a 401k retirement plan with a company match and free financial advising, a discounted transportation allowance with Tri-met and Streetcar, 18 days of paid vacation in your first year, and flexible work schedules.

Who You Are

• You view access to safer, affordable, and equitable housing as a human right, not a privilege. 

• You strive to be actively anti-racist. You are focused on the lifelong work of addressing your connections and perpetuation of white supremacy and oppression experienced by Black, Brown, Indigenous, and non-white communities of color, LGBTQIA communities, and people with disabilities. You are unafraid to challenge these hurdles in the systems and institutions you’ve worked in and for.

• You lead people and programs with empathy, compassion, and humility. Your empathy, compassion, and humility are vital parts of every decision you make regarding the work that you do, the communities that work impacts, and the people you lead.

• You excel at advocating for programs and services that support underserved and unserved communities. You’re passionate about making community resources and services equitable, equal, and accessible for everyone.

• You are a community builder by nature. You view collaboration as key to supporting underserved and invisible communities and working with your team and teams across an organization or agency for the common good.

• You are an active and engaged communicator and listener who brings humanity and humility to every conversation and discussion you’re involved in while ensuring all parties are heard and validated.

• You are comfortable communicating the needs and expectations of programs and services to senior leaders, volunteers, team members, and community partners with respect and humility. 

• You understand and embrace the gravity and weight of your leadership actions and decisions and how feedback and potentially triggering information must be shared with your team members, colleagues, and community partners in an empathic way.

• You understand that coaching your team members in reaching and achieving their personal and career goals is a vital part of being a supportive leader.

• You are passionate about learning from those you work with and sharing your knowledge, experience, and insights with others who share your passion.
• You are a proactive problem-solver, continually seeking ways to improve programs and services that will increase the positive impacts they make on the communities you serve.

What You’ll Do

Resident Services

• Lead the continuous improvement of Resident Services programs based on community needs, resident interest, REACH priorities, and the availability of funding and resources.

• Lead and manage the Resident Services Department, including the supervision, coaching, and support of Resident Services Managers.

• Collaborate with the CEO and Resident Services team to establish and periodically review service standards and how they align with the intended outcomes. 

• Develop annual program goals and detailed work plans to meet service and community standards and achieve outcomes. 

• Work with the Resource Development team to identify and secure funding to support Resident Services operations, including gathering stories and data to demonstrate the positive impacts of affordable housing and services and programs.

• Work with the Chief Financial Officer to develop and track Resident Services budgets. 

• Collaborate with the Property Management Division to create and implement a shared vision and expectations for site management and customer care that centers the resident experience and intersectionality.

• Identify, cultivate, and maintain external partnerships and collaborations with organizations and local communities that enhance and sustain culturally responsive resident services and programs at REACH properties.

• Lead efforts to embed trauma-informed and anti-racist practices into REACH’s Resident Services strategies.

Community Builders Program

• Lead and Manage the Community Builders program, including supervising, coaching, and supporting the Community Builders Program Manager.

• Review and approve city contracts, proposals, and reports prepared by the Community Builders Program Manager and staff.

• Provide guidance, advice, and support to Community Builders team members regarding customer service issues and serving and supporting clients through complex or escalated situations.

• Collaborate with team members, supervisors, and Directors from other REACH Departments to support the Community Builders team on technical or capacity issues.

Evaluation and Reporting

• Work with the Resident Services and Community Builders teams to develop and track outcome measures for all services and programs. 

• Document program implementation with regular written reports. Evaluate program outcomes against goals. 

• Oversee record keeping, ensuring compliance with external program requirements, and serve as primary liaison to HUD for ongoing reporting on resident services provision.

• Conduct periodic evaluations of programs and suggest program realignment.

Anti-Racism, Equity, and Inclusion

• Work to actively advance REACH’s efforts toward being a more equitable, inclusive, and actively anti-racist organization. This includes but is not limited to:

  1. Modeling a responsibility to learn, unlearn, and unpack your privilege, biases, phobias, and isms.

  2. Speaking about race, dominant culture, white supremacist ideology, and structural racism both inside and outside the organization.

  3. Listening and learning from the experiences of those with intersectional identities on your team and throughout the organization to identify organizational power differentials and change them by exploring non-dominant strategies and leadership models.

  4. Using an equity lens-based process to identify vendors, partners, and consultants committed to race equity, inclusion, anti-racism and reflect organizational values.

  5. Setting and communicating goals around diversity, equity, inclusion, and active anti-racism across all programming.

  6. Supporting long-term commitments to policy change based on racial disparities inside and outside the organization.

  7. Recognizing REACH residents as stakeholders, leaders, and assets to the work.

Qualifications

A minimum of two years of program management experience. At least two years of supervisory experience. Experience serving communities in a social service, health, housing, or community development role. Experience and knowledge of trauma-informed practices. Must have a valid driver’s license and valid liability insurance. Must be able to pass a pre-employment background check.

Application Instructions

Please follow the link to the position you wish to apply for and complete the online application. A resume is required. You can submit this document in any format, but PDF works best. In your providing a cover letter, please address the following:

• How would this position contribute to pursuing your long-term professional goals?
• If selected for this position, how would your personal and professional experiences contribute to equity, inclusion, and active anti-racism and anti-oppression at REACH?

Applications will be considered as we receive them, so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.

About REACH Community Development, Inc.

Founded in 1982 by a group of neighbors in Southeast Portland, REACH was one of Oregon and SW Washington’s first community development organizations. Today, REACH stewards over 2,700 affordable apartment homes for over 3,500 people across the Portland Metro area, including Multnomah and Washington Counties in Oregon and Clark County, Washington. REACH has also provided over 600 free home repairs through our Community Builders program. To learn more about REACH CDC, our mission, and the ways we are working to impact communities, please go to https://reachcdc.org/.