Speech Writer researches, drafts, writes, and edits a variety of speeches, talking points, press statements, web content, news releases, and other materials for executives. Translates the ideas, objectives, position, and management philosophy into messaging that relates to the topic, speaker, and intended audience. Being a Speech Writer ensures consistent messaging strategy and brand identity are included in every piece. Provides subject matter expertise in delivering presentations and speeches Requires a bachelor's degree. Additionally, Speech Writer typically reports to a manager. The Speech Writer work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Speech Writer typically requires 4-7 years of related experience. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a skilled and customer-oriented Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and coordinating shop services for our clients. Your role will involve assisting customers with their service needs, scheduling appointments, and ensuring efficient communication between customers and our service technicians.
Duties:
- Greet customers and provide a warm welcome to the service department
- Listen to customer concerns and accurately document their problems
- Provide accurate estimates for services and communicate pricing to customers
- Coordinate with service technicians to ensure timely completion of repairs
- Keep customers informed about the status of their repairs
- Assist with upselling additional services or products based on customer needs
- Maintain accurate records of customer interactions and transactions
Experience:
- Previous experience in a customer service role is required
- Knowledge of automotive sales and services is preferred
- Strong communication skills, both verbal and written
- Excellent organizational skills with the ability to multitask in a fast-paced environment
- Mechanical knowledge or familiarity with small engine repair is a plus
- Ability to work well in a team and collaborate effectively with service technicians
Benefits:
- Competitive pay based on experience
- Health insurance options available
- Paid time off and vacation days
- Opportunities for career growth and advancement within the company
If you are a motivated individual with a passion for providing exceptional customer service in the automotive industry, we would love to hear from you. Apply today to join our team as a Service Writer!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
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