Specifications Writer writes descriptions of processes and processing operations. Works with engineers, operations personnel, manuals, and other materials to develop specifications. Being a Specifications Writer may require a bachelor's degree in a related area. Typically reports to a supervisor or manager. To be a Specifications Writer typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a skilled and experienced Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. Your role will involve interacting with customers, scheduling appointments and coordinating vehicle repairs and maintenance.
Duties:
- Communicate with customers regarding questions or concerns and provide recommendations for services.
- Schedule appointments, prepare accurate estimates for repairs, process parts orders and returns, monitor service progress and keep customer updated.
- Coordinate with technicians to ensure timely completion of work. Assist technicians and office staff as needed.
- Verify warranty coverage and correspond with third party companies for authorization of repairs.
- Research vehicle recalls and technical service bulletins.
Qualifications:
- Minimum 3 years experience as a service writer or automotive technician.
- Knowledge of automotive repair and maintenance procedures.
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in estimating repairs
- Valid driver's license with a safe driving record.
If you have a passion for automotive service and enjoy working in a customer-oriented environment, we encourage you to apply for the position of Service Writer. Join our team and contribute to the success of our automotive service department.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Day range:
Shift:
Work Location: In person
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