Specifications Writer jobs in Plymouth, MA

Specifications Writer writes descriptions of processes and processing operations. Works with engineers, operations personnel, manuals, and other materials to develop specifications. Being a Specifications Writer may require a bachelor's degree in a related area. Typically reports to a supervisor or manager. To be a Specifications Writer typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

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Service writer
  • VIP Tire
  • Brockton, MA FULL_TIME
  • TITLE : Service Writer

    REPORTING TO : Service Manager EMPLOYMENT CLASSIFICATION : Non-exempt / hourly

    GENERAL SUMMARY :

    The Service Writer lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience.

    A Service Writer must be able to work effectively with team members to ensure effective communication, teamwork, and operation in serving customers at their location.

    The Service Writer delivers an exceptional customer experience and high-performance results through helping the team achieve execution of VIP programs and standards.

    ESSENTIAL DUTIES & RESPONSIBILITIES :

    • Makes sure that workplace safety is Priority #1. Follows all safety policies, completes all safety-related training, locks out any unsafe equipment, and reports any unsafe conditions or actions to a member of Management.
    • Serve customers by consulting with them, building relationships with them, and by following the VIP processes to educate them about the condition of their vehicle, based on mileage and results of the MPI vehicle inspection.
    • Achieve better than average success in customer engagement as measured by VIP Sales & Execution (SAX) score
    • Learn and be able to successfully execute all activities as assigned by the Service Manager and help the team deliver a different and better customer experience to every customer.
    • Learn VIP's processes and be prepared to successfully execute the essential duties and responsibilities listed below
    • Take and pass all required and assigned LMS training
    • Complete any and all relevant vendor training
    • Become T.I.A basic automotive tire service (BATS) certified
    • Become T.I.A. advanced TPMS certified
    • Become ASE certified
    • Effectively communicate with the team throughout the day, daily huddles, and bi-monthly store meetings
    • Monitor e-mail throughout the day for customer appointments and communication
    • Train, support and deliver the 5 for 5 process to educate our customers about their vehicle's conditions and partnering with them on any necessary solutions
    • Control the dispatching and assignment of work orders to technicians using the guideline of the first available technician that can perform the work properly should receive the work order
    • Attend off site meetings and training sessions as needed. Typically, several times per year
    • Facility and Equipment Maintenance
    • Ensures satisfactory maintenance, appearance, and condition of facility to comply with security, safety and environmental codes and ordinances
    • Ensures satisfactory maintenance, appearance, and condition of equipment, ensuring the team has the resources they need to meet our customer's needs
    • Manages daily preparation of location, service desk, and equipment prior to start of business each day and the recovery and securing of location and unclaimed customer vehicles at close of each business day
    • Ensures appropriate steps are taken to maintain a clean service department throughout the business day
    • Inspects customer waiting area and parking lot for cleanliness each day prior to opening for business
    • Any facility or equipment issues should be entered into the facility or equipment database
    • Procedural Compliance
    • Enforces strict compliance with the service Code of Ethics and all municipal, state, and federal regulations and procedures pertaining to the operation of the location.

    Additional Responsibilities (Performs other functions as required.)

    Communicates with management as needed to ensure compliance with service standards and company policies

    PERFORMANCE MEASURMENT :

    The Service Writer supports the Service Manager to help the team achieve all targeted levels of performance as outlined by leadership through various daily, weekly, and monthly reports.

    STANDARD MANAGEMENT WORK WEEK :

    • SCHEDULE : The standard expectation is 5-day work and 40 hours per week.

    REQUIRED QUALIFICATIONS :

    • Knowledge, Skills, and Abilities
    • Excellent verbal and written communication
    • Sound business sense, with the ability to analyze, prioritize, identify, and implement solutions
    • Strong organization and time management skills
    • A comprehensive understanding of automotive servicing and the industry
    • Minimum Educational and / or Experience Level
    • One year of related experience in automotive service field
    • Completion of two-year college or technical school program recommended
    • Or an equivalent combination of education and experience
    • Proven results Certificates, Licenses, and / or Registrations
    • Current, valid driver's license issued in state of residence
    • Equipment Safety Certification
    • ASE Certification C1- Service Consultant required
    • ASE Certification P2 - Parts Specialist recommended
    • ASE Certification G1 - Maintenance and light repair recommended
    • State Inspection License Required (where applicable)

    ESSENTIAL JOB FUNCTIONS include the following. Other duties may be assigned.

    Work Environment

    The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the Service Manager job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Job duties are performed within an indoor service department (generally 800 to2500 sq.

    ft.), which opens to the outdoors via overhead doors. While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed.

    Protective eyewear must be worn in the service area at all times.

    Physical Demands

    The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Listed below is a table that summarizes the physical activities associated with the position and the average amount of time required of each physical activity.

    Protective back support belts must be worn while performing strenuous physical activities involving lifting and exerting force.

    Essential Physical Activity Requirements

    Less than 1 / 3 of Time

    1 / 3 to 2 / 3 of Time

    More than 2 / 3 of Time

    Sitting

    Reaching

    Standing

    Pushing / Pulling

    Walking

    Climbing

    Kneeling

    Crawling

    Essential Weightlifting / Force Exertion Requirements

    Listed below is a table which summarizes the amount of time spent and weight lifted, or force exerted in the position.

    Less than 1 / 3 of Time

    1 / 3 to 2 / 3 of Time

    More than 2 / 3 of Time

    More than 21lbs.

    Up to 20lbs.

    Essential Vision Requirements

    • Close vision (clear vision at 20 inches or less)
    • Distance Vision (clear vision at 20 feet or more)
    • Color Vision (ability to identify and distinguish colors)
    • Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
    • Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
    • Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

    Other details

    • Pay Type Hourly
    • Last updated : 2024-03-06

  • 20 Days Ago

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Service writer
  • Mediabistro
  • Abington, MA FULL_TIME
  • Job Description Job Description Description : SIGN ON BONUS!! Description : Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,20...
  • 21 Days Ago

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Service Writer
  • Meineke | Brockton, MA
  • Brockton, MA FULL_TIME
  • Meineke Car Care is seeking a motivated, performance driven Service Manager to join our team. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer s...
  • 1 Day Ago

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Service Writer
  • Bobcat of South Shore
  • Bridgewater, MA FULL_TIME
  • Ready to unleash the wildcat within? Join our newest team at Bobcat of South Shore. Get ready for an exciting opportunity! Bobcat of South Shore is set to open on June 3, 2024, and we're building our ...
  • 1 Day Ago

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Medical Writer
  • Katalyst Healthcares & Life Sciences
  • Norwood, MA FULL_TIME
  • New Moderna Job in MA Description: The Clinical Development team at Moderna is looking for an agile, self-motivated, and experienced individual to serve as an integral part of the Medical Writing Team...
  • 3 Days Ago

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Staff Writer
  • Kraft Soccer Llc
  • Foxborough, MA FULL_TIME
  • SUMMARY: The Staff Writer will report and write on a wide variety of subjects related to the New England Revolution, contributing written content for the New England Revolution digital properties incl...
  • 3 Days Ago

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0 Specifications Writer jobs found in Plymouth, MA area

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Business Professional - Non-IT Technical Writer
  • Aditi Consulting
  • Boston, MA
  • Summary: We are looking for a Senior Investment Content Writer to manage the creation of investment content and marketin...
  • 3/29/2024 12:00:00 AM

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Technical Writer
  • Netpace, Inc.
  • Boston, MA
  • Telecommunication is seeking a Technical Writer to join its API Program and lead documentation efforts for business-crit...
  • 3/29/2024 12:00:00 AM

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Clinical Postdoctoral Fellowship
  • Judge Baker Children's Center
  • Boston, MA
  • Manville School Clinical Postdoctoral Fellowship The Baker Center for Children and Families (formerly: Judge Baker Child...
  • 3/29/2024 12:00:00 AM

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Staff Writer
  • THE KRAFT GROUP
  • Foxboro, MA
  • Job Details Job Location Kraft Soccer - Foxborough, MA Position Type Full Time Education Level High School Job Shift Day...
  • 3/28/2024 12:00:00 AM

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Laboratory Systems Support Specialist - 20 hours, 1st Shift
  • Sturdy Memorial Hospital Inc
  • Attleboro, MA
  • Under the direction of the Clinical and Information Services Supervisor and with input from the Laboratory leadership te...
  • 3/28/2024 12:00:00 AM

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Product Support Analyst
  • Brown Brothers Harriman
  • Boston, MA
  • At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you thi...
  • 3/28/2024 12:00:00 AM

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Senior/ Principal Medical Writer
  • CRISPR Therapeutics
  • Boston, MA
  • Company Overview Since its inception over a decade ago, CRISPR Therapeutics has transformed from a research-stage compan...
  • 3/28/2024 12:00:00 AM

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AVP, Marketing & Communications, Center for Career Navigation (Apply By: 5pm on April 5, 2024)
  • Careerbuilder
  • Boston, MA
  • About JFF Jobs for the Future (JFF) drives transformation of the U.S. education and workforce systems to achieve equitab...
  • 3/27/2024 12:00:00 AM

The latitude of Plymouth is 41.95833 and its longitude is −70.66778. According to the United States Census Bureau, the town has a total area of 134.0 sq mi (347 km2), of which 96.5 sq mi (250 km2) is land, and 37.5 sq mi (97 km2) (28%) is water. With the largest land area of any municipality in Massachusetts, Plymouth consists of several neighborhoods and geographical sections. Larger localities in the town include Plymouth Center, North, West and South Plymouth, Manomet, Cedarville, and Saquish Neck. Plymouth makes up the entire western shore of Cape Cod Bay. It is bordered on land by Bourne ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Specifications Writer jobs
$63,787 to $104,257
Plymouth, Massachusetts area prices
were up 1.6% from a year ago

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