Special Investigations Unit Director oversees the operations for conducting thorough investigations. Develops the strategies for the cross-functional detection and elimination of fraudulent behavior. Being a Special Investigations Unit Director prepares investigative reports and analyses that pertinent to evidence obtained during investigations. May coordinate with outside sources such as law enforcement agencies, and external audit, etc. Requires a bachelor's degree. Additionally, Special Investigations Unit Director typically reports to top management. The Special Investigations Unit Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Special Investigations Unit Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position Summary:
Under limited supervision leads, manages, directs and monitors overall daily operations of a Club with primary
concern for program and service delivery/outcomes. He/she will be responsible for recruiting and retaining staff
as well as training and development. Maintains targeted membership and attendance while utilizing volunteers
as necessary.
Essential Responsibilities:
Club Leadership and Strategic Planning
Monitor program sheets for quality with measured outcome for specific programs
Ensure growth in daily attendance, registered members, and total youth served
Report average daily attendance compliance and manage child‐to‐staff ratio for maximum capacity
Maintain membership retention plan as defined in the Club Policies & Procedures
Create and increase number of outreach opportunities
Learn and utilize BGCA programming
Club Management and Development
Knowledgeable about all grant requirements
Manage grant requirements and member participation to satisfy grant requirements
Meet and support unit and board fundraising obligations assigned in budget
Accurately collect, record, and submit all expenditure receipts/invoices as required in the Financial Policies &
Procedures; Provide completed purchase orders for planned expenditures
Actively participate in budget development for the Club to include program supplies, field trips, fundraising
goals, etc.
Ensure growth in annual operating revenue and work to establish relationships that will assist in establishing
financial resources to offset budgeted expenditures
Collaborate with parents to share and receive information about programs
Promote and maintain a parent auxiliary
Maintain parent and community active support in Club programs
Establish relationship(s) with school system(s) to communicate information about members
Involve school, community, and elected leaders in Club events
Continually build relationships with other youth service organizations and collaborate with other agencies to
share and develop programs
Actively participate in local community groups; Maintain records of all collaborations
Maintain all aspects of the facility including: janitorial, general maintenance, supply orders, grounds keeping,
risk assessment, facility usage management, etc.
Maintain an up‐to‐date inventory of Club equipment annually
Unit Director Job Description 2020-05 2
Implement contingency plans for emergencies
Address and resolve safety/health issues aggressively
Increase visibility of Club programs via posting of daily schedule, announcement of upcoming events and the
dissemination of timely information for the development of advertising and promoting through mailings, fliers
and media releases
Club Programs and Services
Plan and oversee the administration of the designated Club program and activities that support Youth
Development Outcomes
Establish Club program objectives consistent with organizational goals and mission
Oversee the provision of day‐to‐day program activities in accordance with the policies & procedures of
the organization and established goals
Ensure that the members are encouraged to participate in a variety of fun program areas/activities and
receive instruction and constructive feedback to develop skills in program area(s)
Demonstrate leadership to assure conduct, safety, and development of members
Consult with parents concerning member and unit issues
Establish and maintain Club program goals and a fun environment that ensure the health and safety of
members
Establish Club programs, activities and services that prepare youth for success; program curriculum must
follow grant requirements & programming goals
Ensure that the Club staff understand and effectively communicate standards of program; that they ensure
program areas are clean, safe, well ventilated, and well lit; and the Club equipment is maintained and in good
working condition
Develop and implement long‐term goals to achieve the successful outcome of the program
Ensure the evaluation of Club programs on a continual basis and use outcome measurements as the program
evaluation framework to assess the strengths of the program and to identify areas for improvement
Ensure programs/activities respond to member needs and address their gender and cultural diversity
Responsible for developing and implementing a schedule for all Club programs and events, and the
dissemination of timely information
Submit all reports on a timely basis using correct and complete data
Interview, select, train and provide orientation to skilled staff able to implement a variety of programs
Interview exiting employees
Ensure productive and effective performance by all program staff and volunteers
Allocate and monitor work assigned to program volunteers and staff
Inform staff of organizational plans, activities, challenges, and opportunities
Provide staff with continual feedback, training, and evaluations
Effectively conduct weekly staff meetings with training and development opportunities and components
Coordinate the work of the program staff team in a smooth functioning manner
Ensure that the responsibilities, authorities, and accountability of all direct reports and defined and
understood
Maintain accurate record of staff payroll timesheets ensuring all documents are accurate and correctly
documented in all related systems
Build and manage volunteer base
Preparation and tracking of volunteer participation and hours
Additional Responsibilities:
Review and respond to e‐mails, voicemails and other forms of communication within one business day
May oversee special programs and/or events and/or participate in the implementation of other unit activities
as necessary
May be required to run sessions in classrooms if instructor not available
May be required to drive Club van/bus periodically
May handle deposits and banking transactions
Participate with staff in organizational events, special community events, and fundraisers
Unit Director Job Description 2020-05 3
May be assigned special projects and other duties periodically by the Chief Executive Officer
Essential Skills & Experience:
Bachelor’s degree in a related field from an accredited college or university preferred, or equivalent
experience
A minimum of five years’ work experience in a Boys & Girls Club or similar organization planning and
supervising activities based on the developmental needs of young people
Demonstrated ability in personnel supervision, facilities management , and the recruitment and retention of
key personnel
Strong communication skills, both verbal and written
Good leadership skills, including an understanding of group dynamics
Ability to recruit, train, supervise and motivate staff
Ability to deal effectively with members including discipline problems
Working knowledge of budget preparation, control, and management
Skills in fundraising events and volunteer management
Demonstrated ability in working with young people, parents, and community leaders
Mandatory CPR and First Aid Certifications
Must obtain a Commercial Driver License within 60 days of position
Ability to work extended hours and weekends, when needed
Microsoft Suite knowledge and basic computer expertise
Valued Skills & Experience:
Master’s degree in a related field from an accredited college or university
Ten years’ relevant work experience
Required Competencies:
Problem solving – identify and resolve problems in a timely manner, gather and analyze information skillfully
and maintain confidentiality
Interpersonal skills – maintain confidentiality, remain open to others’ ideas and exhibit a willingness to try new
things
Oral communications – speak clearly and persuasively in positive or negative situations and demonstrate group
presentation skills
Written communications – edit work for spelling and grammar, present numerical data effectively and able to
read and interpret written information
Planning/organizing – prioritize and plan work activities and use time efficiently
Quality control – demonstrate accuracy and thoroughness and monitor own work to ensure quality
Adaptability – adapt to changes in the work environment, manage competing demands and able to deal with
frequent changes, delays or unexpected events
Dependability – consistently at work and on time, follow instructions, respond to management direction and
solicit feedback to improve performance
Relationships:
Internal: Maintain close, daily contact with Club staff (professional and volunteer), Club members, supervisor,
and administrative staff to receive/provide information, discuss issues, explain guidelines/instructions; instruct;
and advise/counsel.
External: Maintain contact with other Clubs, vendors, consultants, organizations, government agencies, and
others to achieve program goals and objectives, manage costs, share information, and resolve problems.
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that
must be met by and employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing duties of this job, the employee is occasionally required to stand; walk;
sit; use hands to finger, handle or fell objects, computers, files, and other general office equipment and
Unit Director Job Description 2020-05 4
products. Employee may be asked to lift and/or move up to 35 pounds. Employee must occasionally visit
other Boys & Girls Clubs of the Gulf Coast Clubs.
Work environment: The noise level in the work environment is usually low. When Club is in session, the noise
level may be moderate to loud.
Disclaimer:
The information presented indicates the general nature and level of work expected of employees in this
classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties,
responsibilities, qualifications, and objectives required of employees assigned to this job.
Job Type: Full-time
Pay: $35,700.00 - $40,000.00 per year
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person