Special Events Manager - Casino jobs in Henderson, NV

POSITION OVERVIEW

The Casino Marketing Special Events Manager is responsible for planning, administration, and the overall execution of all casino special events, including casino tournaments, casino ticket blocks to shows at the BleauLive Theater and city-wide events, and other experiences. Reporting to the Director of Database Marketing, this highly cross-functional role will operationalize the casino events calendar to build profitable long-term customer relationships and maximize visitation and revenues. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary: 

• Collaborate with the Database Marketing team to develop campaigns and establish direct mail and email criteria specific to each campaign. 
• Request and gather all necessary deliverables and assets for the campaign drops, and coordinate with all pertinent departments (e.g., Marketing/Brand, Legal, Revenue Management, Special Events, Hotel Ops, Casino Marketing, etc.) and external vendors (e.g., print, mail house, etc.) to ensure marketing campaign and event timelines are met. 
• Manage the logistics of official approvals, guest lists, and ticket allocation and distribution to events. 
• Design, implement, and evaluate marketing programs and collaborate with counterparts to establish best practices and efficiencies. 
• Assist with all tournament administration which includes: creating tournament databases, charging entry fees, report execution, scoring, record keeping, host lists, session time assignments, guest interactions, hardware/software checks, credential prep, collateral approvals, and overseeing the tournament team. 
• Develop fact sheets, memos, and informational content for Casino Marketing initiatives. 
• Provide support to the Casino Host team by explaining procedures/systems and source solutions for obstacles encountered by the host team. 
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary. 

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

• Bachelor’s degree in business with a focus on quantitative fields (analytics, statistics, data science) and/or equivalent professional work experience in analytics roles. 
• Minimum one year of experience in a casino marketing, database marketing, or loyalty marketing role required. 
• Prior experience in gaming/hospitality industry required. 
• Hands-on experience in Excel (pivot, lookups, etc.), data querying/modeling tools (SQL, R, Python, etc.), and data visualization/BI tools (Tableau, PowerBI, etc.). 
• Proficiency in writing, debugging, and refining SQL query scripts required. 
• Strong technical understanding of data, database management, and reporting/analytics, especially involving large and complex datasets (transactional/interaction-level customer data). 
• Have ability to quickly gain proficiency of a database marketing tech stack and data flow that involve multiple systems, databases, and tools. 
• Keen attention to detail & accuracy in data handling and reporting. 
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both technical and non-technical teams. 
• A self-starter with an ability to anticipate, multi-task, and prioritize workload with minimal supervision in a fast-paced and quickly evolving environment. 
• Have natural curiosity and thrive in answering business questions with data and metrics. 
• Passionate about scalable and future-proof processes, systems, and analytics. 

SUPERVISORY RESPONSIBILITIES                  

This position will supervise a team of database marketing manager and analysts. 

DIVERSITY COMMITMENT 

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.   

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations. 

LANGUAGE SKILLS  

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required. 

REASONING ABILITY  

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision. 

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. 

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke. 

PAY TRANSPARENCY 

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment. 

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.