Special Events Manager - Casino jobs in Fontana, CA

Special Events Manager - Casino plans, coordinates, and improves special events designed for a casino in order to bring back guests. Negotiates contracts and obtains competitive bids from vendors to ensure the lowest bid with the highest quality of service and products. Being a Special Events Manager - Casino supervises and evaluates special events staff. May require a bachelor's degree or equivalent. Additionally, Special Events Manager - Casino typically reports to a director. The Special Events Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Special Events Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Casino
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA

    The VIP Casino Services Lead is responsible forthe oversight of the day-to-day operation of VIP Casino Services underdirection or the VIP Casino Services Manager.

    Accountable for providingunparalleled service to all internal and external guests. Be knowledgeable ofall Casino, promotions and property happenings.

    Ensure that all guests’ needsare met at the end of each interaction. Reporting directly to the VIP Casino ServicesManager.

    • Minimum of six months experience in making Hotel reservations
    • Must possess excellent guest service skills, able to speak in a pleasant, quiet and understandable tone
    • Guest resolution, organizational skills, Must possess a friendly demeanor and enjoy interacting with guests, both internal and external
    • Should have excellent telephone presentation, sales skills and ability to upsell a plus
    • Must be able to work a flexible schedule including nights, weekends and holidays due to business needs
    • Should have the ability to accurately type approximately 30 WPM
    • Basic knowledge of computers with experience using Microsoft Word, Excel, and Outlook
    • Possess the ability to make sound decisions pertaining to the department needs and when interacting with Club Hosts
    • Should have the ability to train all new team members in all required programs to preform job function
    • Must read, writ, and speak English; bi-lingual a plus

    Essential Job Functions :

    • Assist in maintaining the day-to-day operations of VIP Casino Services under direction of the VIP Casino Services Manager
    • Consistently strive to improve job knowledge and performance, thereby assisting in maintaining an efficient and effective operation
    • Manage and maintain room blocks and rooming lists as they are requested
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports in work performance
    • Manages difficult or emotional guest situations; Responds promptly to guest needs; Responds promptly to requests for service and assistance
    • Train department in all duties and the empowerment needed to reach top performance levels Corresponds with Departments and guests to answer special requests
    • Use upselling techniques, when possible by providing information on offers or promotions
    • Run daily / weekly reports and perform all duties relative to the job assignment in the most productive and professional manner at all times
    • Team Work Contributes to building a positive team moral
    • Establish an open and close working relationship with the all departments and team members
    • Actively interface with all casino / hotel departments to ensure company goals are met and exceeded
    • Consistently monitor the team to ensure that the highest standards of guest service are always offered and maintained
    • Inform supervisor / Manager of guests’ and team member needs which may require their attention
    • Ensuring that team members are always aware of room availability, promotions and Casino happenings
    • Always look for ways to provide unparalleled service to our guests that will improve our service results
    • Understand that flexibility to work extended hours to meet the department’s needs may be required
    • Maintain a constant awareness of safety and accident prevention, immediately report and / or complete an appropriate accident report form if an accident does occur
    • Constantly be alert for ideas and improvements that could increase productivity and revenues
    • Be knowledge of all emergency procedures
    • Ensuring the productivity and efficiency of Club Hosts by constantly reviewing reports related to work performance
    • Perform same duties as a VIP Casino Services Club Host
    • Assist the VIP Casino Services Manager to ensure the departments goals are met
    • Last updated : 2024-01-04

  • 22 Days Ago

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PAID INTERNSHIP - Special Events
  • Monster Energy
  • Corona, CA FULL_TIME
  • Position Summary: The Special Events Intern will learn the life cycle of planning and executing incentive travel and special events. Their focus will primarily be on project management and administrat...
  • 4 Days Ago

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Events Manager
  • University of California - Riverside
  • Riverside, CA FULL_TIME
  • Events Manager Job Number Full/Part Time Schedule Salary 31888007 Full Time 8AM - 5PM $64,300 - $101,800 Position Information The Events Manager for the College of Natural and Agricultural Sciences (C...
  • 1 Month Ago

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Casino supervisor
  • Pala Casino Spa Resort
  • Pala, CA FULL_TIME
  • Location : Pala, CA The VIP Casino Services Supervisor isresponsible for the oversight of the day-to-day operation of VIP Casino Servicesunder direction or the VIP Casino Services Manager. Accountable...
  • 26 Days Ago

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Entertainment Manager
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • Summary Entertainment Manager works closely with and reports to the Director of Marketing and is directly responsible for booking high quality entertainment and special events for all SCR venues. The ...
  • 1 Month Ago

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IT Technician Manager
  • Soboba Casino
  • San Jacinto, CA FULL_TIME
  • SummaryThe IT Technician Manager is responsible for managing the staff and operations of the organization’s Information Technology service desk. The IT Technician Manager ensures that Team Members are...
  • 5 Days Ago

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0 Special Events Manager - Casino jobs found in Fontana, CA area

Fontana (/fɒnˈtænə/) is a city in San Bernardino County, California. Founded by Azariel Blanchard Miller in 1913, it remained essentially rural until World War II, when entrepreneur Henry J. Kaiser built a large steel mill in the area. It is now a regional hub of the trucking industry, with Interstate 10 and State Route 210 transecting the city from east to west, and Interstate 15 passing diagonally through its northwestern quadrant. It is home to the largest of the San Bernardino County system libraries, a renovated historic theater, a municipal park, and the Auto Club Speedway on the site of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Special Events Manager - Casino jobs
$64,862 to $101,779
Fontana, California area prices
were up 3.0% from a year ago

Special Events Manager - Casino in Lorain, OH
Celebrate your special day at Hyatt and earn bonus points towards your honeymoon.
December 07, 2019
Special Events Manager - Casino in Bergenfield, NJ
Please remember, pricing is not final until a signed contract is returned to your catering manager.
February 17, 2020
Special Events Manager - Casino in Modesto, CA
Click Here To See How This Mural Was Made! Casino Special Event is one of the leading producers of events and entertainment-related projects for corporations, associations, charitable organizations and private individuals.
February 06, 2020