Spares Coordination Supervisor manages the delivery of spare parts and equipment, and scheduling of customer repairs. Negotiates delivery cost for the organization and the end cost to the customer. Being a Spares Coordination Supervisor verifies terms and conditions of contracts are satisfactorily met. Ensures projects are completed on time and within budget. Additionally, Spares Coordination Supervisor acts as advisor to spares coordination team regarding projects, tasks, and operations. Requires a bachelor's degree. Typically reports to a director. The Spares Coordination Supervisor manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Spares Coordination Supervisor typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Service Coordination Supervisor
Location: Greenville, SC
Summary
Successfully performs work related to the direct Supervision of Resident Service Coordinators employed in the Service Coordination unit. This is a supervisory position that works under the direction and guidance of the Director of Service Coordination/Quality Assurance. Responsibilities include but are not limited to: planning, assigning, and reviewing work of service coordinators in HUD housing (case management type services). Screening and selecting applicants, and training new hires; while monitoring and implementing work related performance plans for all supervised employees. Other responsibilities include monitoring and approval of work hours, time cards, PTO request, work accountability and professional training of employees. The Supervisor will work together with the Service Coordination Units leadership team to successfully provide a cohesive and productive leadership team and meet objectives and goals set by the Vice President of the Service Unit and Director of Service Coordination/Quality Assurance and NHE organization.
I. ESSENTIAL DUTIES AND RESPONSIBILITIES
II. KNOWLEDGE, SKILLS AND ABILITIES
In addition to the qualifications noted below, the following skills and abilities are required for the performance of the essential duties of the job.
III. SUPERVISORY RESPONSIBILITIES
A regional supervisory position that works under general direction of VP of Affordable and the Director of Service Coordination/Quality Assurance. Position at this level have primary responsibilities of planning, assigning, and reviewing work of a group of employees, as well as selecting, training, and disciplining individual employees as needed. The responsibilities include oversight and approval of the employee's work product and coordination of multiple activities and resources including staff, supplies, equipment, funds, and/or contract resources. The decisions made significantly impact the operations and effectiveness of the organization. Quality judgment is required, both in application of established policies, goals, and objectives, and in application of concepts, plans, and strategies which may deviate from traditional methods and practices.
IV. QUALIFICATIONS
V. EDUCATIONAL AND/OR EXPERIENCE
VI. LANGUAGE/MATHEMATICAL/REASONING ABILITY
Ability to generate reports and business correspondence. Effectively present information and respond to questions from clients, customers, and the general public. Must possess the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Should be able to compute rate, ratio and percent. Must be able to apply common sense understanding and carry out instructions furnished written and verbally.
VII. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required to manage virtual office environment.
VIII. WORKING CONDITIONS AND ENVIRONMENT
While performing the duties of this job, the employee primarily works indoors from the NHE, Inc. on-site property office. The employee will regularly work in a highly mobile environment in performance of the above duties and responsibilities. The noise level in the work environment is usually moderate. Some travel will be required to locations occasionally and must be able to work out of office.
Should this position be remote, travel may still be required to properties or the NHE Corporate Office in Greenville, SC. The primary work location would be remote and the duties performed remotely.
IX. POLICIES AND PROCEDURES
The employee in this job must be knowledgeable about the company's policies and procedures as described in the company Employee Handbook.
BENEFITS
All full-time employees are eligible to participate in our benefits program. NHE offers:
About NHE, Inc.
As a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.
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