Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
At Lakeside, we are a personable, loyal, and friendly company that connects with our customers and employees. Every employee is committed to enhancing our guests' satisfaction by building upon our relationships and offering great service at a reasonable price. We are dedicated to delivering a value-oriented product in a convenient, welcoming, and casual atmosphere.
The Casino Host is responsible primarily for the development, growth, maintenance, retention, and reactivation of the customer base, with particular attention to high value guests. The candidate will be responsible for contacting both a large group of assigned customers as well as guests showing the ability to grow their worth, making decisions regarding customer accounts or issues of significance, maintaining positive relationships with the most valuable of guests, along with assisting other property departments and their guests with marketing promotions, entertainment, food and beverage events, etc. The Casino Host will use on and off property amenities, various methods of statistical analysis and independent decision making to increase guest loyalty and gaming revenues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES: None
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
EDUCATION and/or EXPERIENCE
LANGUAGE SKILLS: Must be able to effectively communicate in English.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS:
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0 Spa Supervisor - Casino jobs found in Urbandale, IA area