Spa Supervisor - Casino jobs in Ohio
Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Spa Supervisor - Casino jobs
Luxury Day Spa Supervisor
- The Woodhouse Day Spa - Cleveland
-
Orange Village, OH
FULL_TIME
-
Full Job Description
LUXURY DAY SPA SUPERVISOR: THE WOODHOUSE DAY SPA, Orange Village, Ohio.
Who We Are:
We’ve always had a passion for indulgent spa experiences, and, finally, a true luxury day spa is coming to Orange Village. We chose The Woodhouse Day Spa because it is the leader in creating affordable luxury experiences across the United States. We believe everyone needs a place to RELAX and unplug for a few hours. At Woodhouse, we specialize in more than 70 unique treatments to allow for the ultimate in self-care.
Woodhouse is unique in the Orange Village market because we concentrate on delivering exceptional spa services in a one-of-a-kind environment that will REFRESH our visitors inside and out. Clients come in to forget about the outside world and RENEW their spirits—and it’s our goal to always deliver. If it isn’t perfect, it is free!
Our spa opened in November of 2018 and we need a spa supervisor to run our front desk like a well-oiled machine. That’s where you come in. If you enjoy a fun atmosphere while providing go-the-extra-mile service and support, please keep reading.
Who You Are:
Do you understand the importance of making a positive first impression? Are you passionate, enthusiastic, and driven by excellence? Are you outgoing, friendly, people-pleasing, and incredibly organized? Do you enjoy a decadent spa experience as much as we do? If this sounds like you, we need to talk!
What You’ll Be Doing:
- Responsible for closing and locking up the building. Follows day end guidelines. prepares spa for next days business and ensures the security of premises
- Leads front desk staff and professional licensed providers as needed. Ensures proper protocols are being followed, answers all questions, communicates with all employees and recognizes all staff for outstanding performance.
- Handles all guests with professionalism. Ensures that we always give Above and Beyond Service and communicates opportunities to improve guest experiences.
- Greet our guests and answer phones with a smile, collect payments, give service recommendations, provide superior personal attention, and, overall, be a pleasant, welcoming presence.
- Familiarize our guests with the Woodhouse Experience and provide a facility tour to introduce them to the locker room and amenities that will help them have a seamless experience.
- Accurately explain spa treatment menu and packages to our guests.
- Educate our guests on our signature product lines to continue their spa regimen at home.
- Provide service beyond expectations, ensuring each guest has an exceptional and consistent experience. And, ultimately, ensure return visits and guest retention.
- Exceed sales quotas by providing gift card and retail recommendations.
- Conduct neighborhood marketing and community outreach.
- Act as a brand ambassador, making sure our guests enter a clean, safe space with just the right lighting, music, and aromas that will create a memorable visit.
- Assist in other tasks associated with guest satisfaction. That means a willingness to do any and every task that will provide a phenomenal guest experience and help make our business a success.
Skills and Qualifications You Need:
- Administrative, organizational, communications, and troubleshooting skills.
- Capacity to respond and listen effectively.
- Flexibility to adapt to changing needs.
- Competency to use our software systems and tools to maximize spa performance.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks at the same time, including answering the phone in under 7 seconds every time.
- An astute attention for detail, always ensuring the spa is tidy and all staff have instructions and guidance for the day.
- An understanding that serving and helping others leads to personal satisfaction—and that small details are what make The Woodhouse special, whether it’s a guest’s favorites beverage, a warm inviting neck wrap, or personal details for birthdays and anniversaries. Our goal is to “Surprise and Delight" our guests.
- Willingness to enjoy frequent, free massages, mani/pedis, and facials to understand the benefits of treatment options and communicate our goals to RELAX – REFRESH – RENEW.
Physical Demands:
- This position requires an employee to stand for long periods of time and work on a computer/phone continuously.
Job Type:
Full time. Requires the availability to work weekends and evenings.
Being a luxury day spa, many of our guests come to the spa on Friday, Saturday and Sunday. This position requires weekend work and will typically close the building around 8:30 PM. Prior supervisory skills a must - competitive pay package.
Job Type: Full-time
Pay: $36,000.00 - $39,000.00 per year
Benefits:
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Hiring Insights
Hiring 1 candidate for this role
Job Type: Full-time
Salary: $36,000.00 - $39,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Orange, OH 44122: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location - 1 Day Ago
Luxury Day Spa Supervisor
- The Woodhouse Day Spa - Cleveland
-
Rocky, OH
FULL_TIME
- Full Job Description LUXURY DAY SPA SUPERVISOR: THE WOODHOUSE DAY SPA, Rocky River, Ohio. Who We Are: We’ve always had a passion for indulgent spa experiences, and, finally, a true luxury day spa is c...
- 3 Days Ago
Luxury Day Spa Supervisor
- The Woodhouse Day Spa - Cleveland
-
Orange, OH
FULL_TIME
- Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Full Job Description LUXURY DAY SPA SUPERVISOR: THE WOODHOUSE DAY...
- 14 Days Ago
Poker Supervisor
- JACK Cleveland Casino
-
Cleveland, OH
FULL_TIME
- Role Responsibilities: Leads, coaches and supports table games dealers to ensure legendary customer service. Ensures table games dealers have the training, tools and mindset to enable them as service ...
- 13 Days Ago
Casino Host
- Hollywood Casino at Toledo
-
Toledo, OH
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 15 Days Ago
Casino Host
- Hollywood Casino at Toledo
-
Toledo, OH
FULL_TIME
- WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
- 15 Days Ago
Spa Supervisor - Casino jobs at Popular Companies
Lead Spa Concierge
- Biltmore Hotel
-
Miami, FL
- Position Summary The Lead Spa Concierge assists the Supervisor, Operations Manager, and Director in leading the receptio...
- 4/26/2024 12:00:00 AM
Facilities Technician
- Inns of Aurora Resort & Spa
-
Aurora, NY
- $20-$30/ hourly depending on experience. Position Purpose: Under the direction of the Facilities Supervisor, the Facilit...
- 4/26/2024 12:00:00 AM
Software Developer (Backend) FULL-TIME
- Maxar Technologies
-
Worcester, MA
- Maxar Technologies. Maxar Technologies. is looking to add a Software Developer who can design, develop and program metho...
- 4/26/2024 12:00:00 AM
Spa Supervisor
- Highgate Hotels
-
Nashville, TN
- Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company...
- 4/24/2024 12:00:00 AM
Salon & Spa Supervisor- Full Time
- Four Seasons Hotels Ltd.
-
Lahaina, HI
- Spa Supervisor Status: Full time Hourly Rate: $30.25 Location: Four Seasons Resort Maui at Wailea, HI Join the team of d...
- 4/24/2024 12:00:00 AM
*SPA LOCKER ROOM ATTENDANT I PT
- Seminole Gaming
-
Fort Lauderdale, FL
- Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
- 4/24/2024 12:00:00 AM
Pool Supervisor- Seasonal (Caesars Atlantic City)
- Caesars Entertainment
-
Atlantic City, NJ
- Job Description JOB SUMMARY: Supervises the daily operation of the pool area and supervision of the pool staff. Ensures ...
- 4/23/2024 12:00:00 AM
Spa Supervisor
- The Joseph, a Luxury Collection Hotel, Nashville
-
Nashville, TN
- Compensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management compa...
- 4/1/2024 12:00:00 AM
About Ohio
Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus.
The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$30,488 to $41,908
Most Popular Cities in Ohio for Spa Supervisor - Casino Jobs
What does a Spa Supervisor - Casino do?
Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020
Spa Supervisor - Casino in Little Rock, AR
The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
January 14, 2020