Spa Supervisor - Casino jobs in Michigan
Spa Supervisor - Casino oversees the day-to-day spa activities and manages all spa personnel. Resolves client conflicts and ensures proper maintenance of the facility and equipment. Being a Spa Supervisor - Casino ensures that a high standard of customer care and treatment is delivered to each guest. Ensures the facility is clean and provides a relaxing environment for customers. Additionally, Spa Supervisor - Casino may require a high school diploma or its equivalent. Typically reports to a manager. The Spa Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Spa Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Spa Supervisor - Casino jobs
LUXURY DAY SPA SUPERVISOR
- The Woodhouse Day Spa - Grand Rapids
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Grand Rapids, MI
FULL_TIME
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LUXURY DAY SPA SUPERVISOR: THE WOODHOUSE DAY SPA, GRAND RAPIDS, MICHIGAN
Who We Are:
We’ve always had a passion for indulgent spa experiences, and, finally, a true luxury day spa is coming to Grand Rapids. We chose The Woodhouse Day Spa because it is the leader in creating affordable luxury experiences across the United States. We believe everyone needs a place to RELAX and unplug for a few hours. At Woodhouse, we specialize in more than 70 unique treatments to allow for the ultimate in self-care.
Woodhouse is unique in the Grand Rapids market because we concentrate on delivering exceptional spa services in a one-of-a-kind environment that will REFRESH our visitors inside and out. Clients come in to forget about the outside world and RENEW their spirits—and it’s our goal to always deliver. If it isn’t perfect, it is free!
Our spa opened in September of 2018 and we need a spa supervisor to run our front desk like a well-oiled machine. That’s where you come in. If you enjoy a fun atmosphere while providing go-the-extra-mile service and support, please keep reading.
Who You Are:
Do you understand the importance of making a positive first impression? Are you passionate, enthusiastic, and driven by excellence? Are you outgoing, friendly, people-pleasing, and incredibly organized? Do you enjoy a decadent spa experience as much as we do? If this sounds like you, we need to talk!
What You’ll Be Doing:
- Responsible for closing and locking up the building. Follows day end guidelines. prepares spa for next days business and ensures the security of premises
- Leads front desk staff and professional licensed providers as needed. Ensures proper protocols are being followed, answers all questions, communicates with all employees and recognizes all staff for outstanding performance.
- Handles all guests with professionalism. Ensures that we always give Above and Beyond Service and communicates opportunities to improve guest experiences.
- Greet our guests and answer phones with a smile, collect payments, give service recommendations, provide superior personal attention, and, overall, be a pleasant, welcoming presence.
- Familiarize our guests with the Woodhouse Experience and provide a facility tour to introduce them to the locker room and amenities that will help them have a seamless experience.
- Accurately explain spa treatment menu and packages to our guests.
- Educate our guests on our signature product lines to continue their spa regimen at home.
- Provide service beyond expectations, ensuring each guest has an exceptional and consistent experience. And, ultimately, ensure return visits and guest retention.
- Exceed sales quotas by providing gift card and retail recommendations.
- Conduct neighborhood marketing and community outreach.
- Act as a brand ambassador, making sure our guests enter a clean, safe space with just the right lighting, music, and aromas that will create a memorable visit.
- Assist in other tasks associated with guest satisfaction. That means a willingness to do any and every task that will provide a phenomenal guest experience and help make our business a success.
Skills and Qualifications You Need:
- Administrative, organizational, communications, and troubleshooting skills.
- Capacity to respond and listen effectively.
- Flexibility to adapt to changing needs.
- Competency to use our software systems and tools to maximize spa performance.
- Ability to work efficiently in a fast-paced environment and handle multiple tasks at the same time, including answering the phone in under 7 seconds every time.
- An astute attention for detail, always ensuring the spa is tidy and all staff have instructions and guidance for the day.
- An understanding that serving and helping others leads to personal satisfaction—and that small details are what make The Woodhouse special, whether it’s a guest’s favorites beverage, a warm inviting neck wrap, or personal details for birthdays and anniversaries. Our goal is to “Surprise and Delight" our guests.
- Willingness to enjoy frequent, free massages, mani/pedis, and facials to understand the benefits of treatment options and communicate our goals to RELAX – REFRESH – RENEW.
Physical Demands:
- This position requires an employee to stand for long periods of time and work on a computer/phone continuously.
Job Type:
Full time. Requires the availability to work weekends and evenings.
Being a luxury day spa, many of our guests come to the spa on Friday, Saturday and Sunday. This position requires weekend work and will typically close the building around 8:30 PM. Prior supervisory skills a must - competitive pay package. This position has a 3-week rotating schedule with two other current Supervisors. One weekend on, one weekend Saturday only and one weekend off. The schedule is consistent every 3 weeks with morning, day and night shifts on a rotating schedule.
- 23 Days Ago
SPA AND FITNESS GUIDE
- MotorCity Casino
-
Detroit, MI
FULL_TIME
- Join the best game in town! You already know that MotorCity is a great place to play. Now you can join the team that makes this a great place to work, too! MotorCity offers competitive wages, complime...
- 22 Days Ago
Pool Spa Maintenance Technician - 23-0180
- Little River Casino Resort
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Manistee, MI
FULL_TIME
- SUMMARY: Performs the repairs and maintenance of Little River Casino Resort swimming pools, spas and related structures and the physical facilities in accordance with standard procedures and approache...
- 3 Days Ago
Security Supervisor (Casino)
- Bay Mills Health Center
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Brimley, MI
OTHER
- POSITION SUMMARY:Under the direction of the Security Supervisor II, the Security Supervisor assists with the enforcement of departmental policies & procedures while overseeing the conduct and performa...
- 13 Days Ago
Maintenance Supervisor
- Ojibwa Casino
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Baraga, MI
FULL_TIME
- POSITION: Count Team SupervisorLOCATION: Baraga, Ojibwa CasinoWAGE: $17.00/hourSTATUS: Full-timeBENEFITS: Health Insurance, Paid sick time, Paid vacation time, Employee Assistance Program, Birthday of...
- 21 Days Ago
STEWARDING SUPERVISOR
- MotorCity Casino
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Detroit, MI
FULL_TIME
- Supervise the control, inventorying and sanitation of all kitchens, equipment and utensils. Maintain organization and neatness of all utility and culinary areas. Work as a team member for the success ...
- 22 Days Ago
Spa Supervisor - Casino jobs at Popular Companies
Lead Spa Concierge
- Biltmore Hotel
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Miami, FL
- Position Summary The Lead Spa Concierge assists the Supervisor, Operations Manager, and Director in leading the receptio...
- 4/26/2024 12:00:00 AM
Facilities Technician
- Inns of Aurora Resort & Spa
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Aurora, NY
- $20-$30/ hourly depending on experience. Position Purpose: Under the direction of the Facilities Supervisor, the Facilit...
- 4/26/2024 12:00:00 AM
Software Developer (Backend) FULL-TIME
- Maxar Technologies
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Worcester, MA
- Maxar Technologies. Maxar Technologies. is looking to add a Software Developer who can design, develop and program metho...
- 4/26/2024 12:00:00 AM
Event Services Team Member
- Inns of Aurora Resort & Spa
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Aurora, NY
- $17-$20 hourly depending on experience While our employees' skill-sets vary greatly from position to position, our core ...
- 4/26/2024 12:00:00 AM
Spa Supervisor
- Highgate Hotels
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Nashville, TN
- Compensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company...
- 4/24/2024 12:00:00 AM
Salon & Spa Supervisor- Full Time
- Four Seasons Hotels Ltd.
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Lahaina, HI
- Spa Supervisor Status: Full time Hourly Rate: $30.25 Location: Four Seasons Resort Maui at Wailea, HI Join the team of d...
- 4/24/2024 12:00:00 AM
*SPA LOCKER ROOM ATTENDANT I PT
- Seminole Gaming
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Fort Lauderdale, FL
- Overview: About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship ...
- 4/24/2024 12:00:00 AM
Pool Supervisor- Seasonal (Caesars Atlantic City)
- Caesars Entertainment
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Atlantic City, NJ
- Job Description JOB SUMMARY: Supervises the daily operation of the pool area and supervision of the pool staff. Ensures ...
- 4/23/2024 12:00:00 AM
About Michigan
Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Supervisor - Casino jobs
$30,768 to $42,294
Most Popular Cities in Michigan for Spa Supervisor - Casino Jobs
What does a Spa Supervisor - Casino do?
Spa Supervisor - Casino in Amarillo, TX
The Spa Concierge will provide personal assistance to any individual booking spa treatments, private training sessions, and retail sales transactions.
February 08, 2020
Spa Supervisor - Casino in Little Rock, AR
The Spa Concierge will also assist with guest inquiries about the facility or treatments offered.
January 14, 2020