Spa Manager jobs in Pennsylvania

Spa Manager manages the spa facility. Administers, plans, and evaluates programs for all age groups. Being a Spa Manager hires, trains, and monitors the performance of professional spa personnel. Ensures that program goals are met and adheres to local, state, and federal regulations regarding cleanliness, accessibility, and safety of the facility. Additionally, Spa Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Spa Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Spa Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Spa Manager
  • XpresSpa
  • Philadelphia, PA FULL_TIME
  • Description

    Position Summary


    The Spa Manager plays a very important role in the daily operations of our business. They are responsible for driving sales and overseeing the execution/implementation of key business initiatives for the spa. They oversee the day-to-day activities of our spa to ensure our customers are consistently treated to an impeccable customer service experience, and that the operations run smoothly, efficiently and profitably.

    In addition, our Managers have the responsibility to manage our team of Service/Treatment Specialists; they ensure that all policies/procedures have been clearly communicated and are adhered to, maintain positive employee relations and last but not least, ensure that we are staffed with the best and brightest team members. Spa managers are also an integral part of our relationship with the Airports and our business partners across all of our locations.

    Schedule flexibility is key; this position is based in an airport and will require availability to work varied shifts (beginning before 8:00am and ending after 8:00pm), Holidays and weekends.


    Duties

    Customer Experience

    • Lead team in creating an outstanding experience for the customer (pampered to perfection, customers are greeted in a professional, friendly, and timely manner
    • Provide best in class customer service by greeting and assisting customers, and excellent floor leadership skills—own and manage the sales floor:
    • Protect employees and customers by providing a safe and clean spa environment.
    • Direct and supervise employees engaged in delivering best in class services for our customers.

    Sales

    • Achieve financial objectives by monitoring annual budget; analyzing variances, maximize results in the area of sales, merchandising and operations.
    • Analyze KPI’s to create work schedules to ensure appropriate zone coverage.

    Brand Ambassador

    • Maintain new and ongoing relationships with airport leadership and liaise with corporate office staff.
    • Attend monthly Concession Meetings at Airport

    Team

    • Interview, select and on-board talent for your team.
    • Keep employees motivated and working as a team, making sure each member of their staff understands company policies and guidelines.
    • Maintain operations by initiating, coordinating, and enforcing program, operational, and Human Resources policies and procedures; and initiating corrective actions.
    • Maintain positive employee relations by keeping open lines of communication with team.

    Operations

    • Ensure adherence to local licensing board rules and regulations.
    • Ensure consistent and timely opening and closing the Spa. (Including but not limited to reconciling the register, transfers, inventory audits and spa execution audits)
    • Ensure availability of merchandise and services by maintaining appropriate inventory levels.
    • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
    • Administrative and computer skills that support accurate and timely reporting, cash collection/reconciliation, payroll management, service and retail inventory management, record keeping, and operation of POS System.

    Work Experience Requirements

    • A minimum 5 years management experience in spa, retail, hospitality, wellness, airport or beauty industry
    • Strong organizational qualities and confidence, with sound communication and customer service skills.
    • Previous experience in recruiting, training and motivating commission based staff members.
    • Proven ability to foster a spirit of teamwork and camaraderie while achieving business goals.
    • Must be able to lift, push or pull up to 35 pounds; and stand and or walk up to 10 hours per day.
    • This position is based in an airport and will require flexibility and availability to work varied shifts, including Holidays, evenings and weekends.

    Education Requirements

    Bachelor’s degree or equivalent years’ experience.

    Key Competencies

    • Decision making
    • Leadership
    • Results driven
    • Integrity
    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Teamwork
    • Adaptability
  • 1 Month Ago

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Spa Manager
  • Rittenhouse Hotel
  • Philadelphia, PA FULL_TIME
  • Overview Opportunity: Spa Manager Oversee the daily operations of the Spa including the spa’s operational needs, guest service, and any employment related issues or need. All responsibilities should b...
  • 2 Months Ago

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Assistant Spa Manager
  • Hand and Stone - Philadelphia Center City
  • Philadelphia, PA FULL_TIME
  • Job Description:A holistic approach to wellness. Hand & Stone Massage and Facial Spa is opening a new spa in Hand and Stone - Philadelphia Center City! We are growing rapidly and have become an additi...
  • 2 Days Ago

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Assistant Spa Sales Manager
  • Hand & Stone - PA, NY, SC
  • Huntingdon, PA FULL_TIME
  • Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Descri...
  • 15 Days Ago

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Experienced Medical Spa Manager
  • Elders Choice of PA
  • Willow, PA FULL_TIME
  • POSITION DESCRIPTION: Manager Division/Department: General Spa Reporting Relationship: OwnerLocation of Employer: Position Classification: Management Pay Structure : Base commission Position Objective...
  • 1 Month Ago

H
Evening Assistant Spa Manager
  • Hand & Stone - Upper St. Clair & McMurray
  • Murray, PA FULL_TIME
  • Hand & Stone Massage and Facial Spa of Upper St. Clair is looking for an Evening Assistant Manager! We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operatio...
  • 1 Month Ago

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Spa Manager
  • Massage Envy
  • Apex, NC
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Massage Envy
  • Concord, NC
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Life Time, Inc.
  • Houston, TX
  • . Position Summary The Lead-Spa will be the example to all other technicians by providing outstanding leadership and exc...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Massage Envy
  • Durham, NC
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Massage Envy
  • Cary, NC
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Massage Envy
  • Fleming Island, FL
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

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Spa Manager
  • Massage Envy
  • Knoxville, TN
  • Do you love helping others? Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we ...
  • 3/28/2024 12:00:00 AM

A
Spa Manager
  • atha yoga shala
  • Delray Beach, FL
  • Job Description Job Description We are currently seeking a dynamic and experienced Spa Manager to lead our spa team. The...
  • 3/26/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Manager jobs
$65,057 to $80,585

Spa Manager in Corpus Christi, TX
Able to develop and implement SPA operational goals, policies and procedures.
January 21, 2020
Spa Manager in Juneau, AK
We’ll let you know what you can expect in the day-to-day role of a spa manager.
December 04, 2019
Spa Manager in Shreveport, LA
But do you really? Haven’t we all had a manager in the past who clearly never hears a word we say? When someone on your team is speaking to you, listen with your ears, your mind, and your whole self.
December 11, 2019