Spa Manager Assistant - Casino jobs in Prattville, AL

Spa Manager Assistant - Casino assists the manager with spa and recreation activities. Manages the spa and recreation staff and support personnel. Being a Spa Manager Assistant - Casino coordinates classes, programs, and day-to-day operations of a spa and recreational facility. Creates and implements general and therapeutic spa and recreational activities for all age groups. Additionally, Spa Manager Assistant - Casino develops and maintains relationships with members and guests. May require a high school diploma or its equivalent. Typically reports to a manager. The Spa Manager Assistant - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Spa Manager Assistant - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 4 : 30 PM - 1 : 00 AM

    Shifts can vary based on needs.

    Job Overview :

    It is the primary responsibility of the Casino Concierge to assist in the creation of guest loyalty by providing unparalleled guest service while enthusiastically promoting the Wind Creek Rewards program.

    This position will ensure the delivery and execution of service excellence to internal and external guests and foster a culture that is passionate about delivering world-class guest service.

    All duties are performed in accordance with the departmental and property policies, practices, and procedures, as well as within the framework and intent of the Purpose.

    Purpose :

    Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

    Value System :

    Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer.

    The resulting creation of wealth will grow opportunities for all.

    Duties and Responsibilities :

    • Greet guests on phone and in person, establish rapport and provide excellent service by answering questions, resolving disputes and answering guest requests to encourage VIP growth
    • Issue complimentaries based on specific casino guidelines for levels of play and as requested by Casino Marketing team and Management
    • Coordinate special requests and reservations as needed with Casino Marketing team, department representatives and outside vendors for VIP level guests
    • Utilize software applications / systems to maximum effectiveness
    • Assist in the execution of VIP promotions and special events; assist in the execution of floor promotions and special events as needed
    • Explain the advantages of rated play and encourage the use of the Wind Creek Rewards program; inform new prospects about Rewards benefits
    • Know player preferences and provide personalized service; anticipate and provide for VIP guest needs in advance of request in conjunction with the Casino Host team
    • Identify new VIP's to the Casino Marketing team to assist in building relationships
    • Be a participating team member by providing input and suggestions, volunteering and being involved in projects, committees, and task forces
    • Be proactive with incidents and issues, ensuring resolution with team members and guests
    • Maintain high standards of courtesy, hospitality, friendliness and professionalism; consistently demonstrate superior guest service skills
    • Adhere to regulatory, departmental and company policies in an ethical manner
    • Teamwork : Collaborates with Casino Marketing and all support departments to ensure player satisfaction. Communicates relevant information to team members and management to maintain consistency
    • Maintains confidentiality of all player accounts and company information
    • Other duties as assigned
    • Last updated : 2024-03-22

  • 4 Days Ago

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Sales Manager
  • Renaissance Montgomery Hotel & Spa at the...
  • Montgomery, AL FULL_TIME
  • Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively upsells each business o...
  • 1 Month Ago

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Catering Sales Manager
  • Renaissance Montgomery Hotel & Spa at the...
  • Montgomery, AL FULL_TIME
  • Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities. Actively upsells each business opportunity to maximize revenue opportuni...
  • 12 Days Ago

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Night Manager on Duty
  • Renaissance Montgomery Hotel & Spa at the...
  • Montgomery, AL FULL_TIME
  • As a member of our hospitality team, the primary responsibility of a Front Office Night Manager is to provide effective leadership and coordination to associates delivering Front Desk services, and ac...
  • 14 Days Ago

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Spa Attendant (Male)
  • Renaissance Montgomery Hotel & Spa at the...
  • Montgomery, AL FULL_TIME
  • Greets guests and provides service while they are in the female only spa locker room and lounge areas. Maintains the cleanliness and ensures proper stocking of linens and supplies in the female only S...
  • 12 Days Ago

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Spa attendant
  • Wind Creek Hospitality
  • Wetumpka, AL FULL_TIME
  • SHIFT : 10AM - 6 PM Shift may vary based on needs. Job Overview : The Spa Attendant is responsible for greeting all guests, answering calls, assisting with guest inquiries, booking appointments, check...
  • 23 Days Ago

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0 Spa Manager Assistant - Casino jobs found in Prattville, AL area

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Spa Attendant (Female)
  • Pchresorts
  • Montgomery, AL
  • ** Spa Attendant (Female)** **Job Category****:** Spa **Requisition Number****:** SPAAT009135 Showing 1 location **Job D...
  • 3/28/2024 12:00:00 AM

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Manager On Duty
  • Club4 Fitness
  • Prattville, AL
  • Job Description Job Description MANAGER ON DUTY -- Will need to work EVENING and WEEKEND SHIFTS!! OVERVIEW: The Manager ...
  • 3/28/2024 12:00:00 AM

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General Manager | Historic Boutique Hotel
  • Superior Talent Source
  • Montgomery, AL
  • Job Description Job Description We are seeking a dynamic and experienced General Manager to lead the team and ensure the...
  • 3/28/2024 12:00:00 AM

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Camping Team Lead
  • Bass Pro Shops
  • Prattville, AL
  • POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction ...
  • 3/28/2024 12:00:00 AM

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Travel Outpatient Physical Therapist - $1,800 per week
  • TRS Healthcare
  • Prattville, AL
  • Core Medical Group is seeking a travel Outpatient Physical Therapist for a travel job in Prattville, Alabama. Job Descri...
  • 3/27/2024 12:00:00 AM

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Travel Physical Therapist - $2,340 per week
  • TRS Healthcare
  • Prattville, AL
  • Core Medical Group is seeking a travel Physical Therapist for a travel job in Prattville, Alabama. Job Description & Req...
  • 3/26/2024 12:00:00 AM

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Front Desk Agent (Part Time)
  • PCH
  • Montgomery, AL
  • Staybridge Suites Montgomery - Downtown, an IHG Hotel 275 Lee St, Montgomery, AL 36104 This position will cover the 3rd ...
  • 3/26/2024 12:00:00 AM

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Catering Sales Manager
  • Renaissance Montgomery Hotel & Spa at the Convention Center
  • Montgomery, AL
  • Job Summary As a member of our hospitality team, the primary responsibility of a Catering Sales Manager is to proactivel...
  • 3/24/2024 12:00:00 AM

Prattville is a city in Autauga and Elmore counties in the State of Alabama. As of the 2010 census, the population of the city is 33,960. Nicknamed "The Fountain City" due to the many artesian wells in the area, Prattville is part of the Montgomery metropolitan statistical area and serves as the county seat of Autauga County. Prattville is located at Coordinates: 32°27′44″N 86°27′41″W / 32.462235°N 86.461264°W / 32.462235; -86.461264 (32.462235, -86.461264). According to the U.S. Census Bureau, the city has a total area of 33.8 square miles (88 km2) of which 32.9 square miles (85 km2) is l...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Spa Manager Assistant - Casino jobs
$33,806 to $58,689
Prattville, Alabama area prices
were up 1.3% from a year ago