Software Support Manager jobs in West Virginia

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Technical Account Manager - Remote US
  • Veeam Software
  • Charleston, WV FULL_TIME
  • The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

    Responsibilities

    • Provide input to the writing of proposals and Statements of Work
    • Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
    • Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
    • Assist with assessment and design of solutions
    • Assist with Veeam Software solution implementation effort estimation
    • Assist with post-installation issues
    • Create white papers, solutions guides, best practices, custom documentation, etc.
    • Deliver onsite knowledge transfer on Veeam Software solutions
    • Assist in the selling of Professional Services
    • Document configuration and completed activities
    • Analyze installed environments and guide optimal Veeam Software configurations
    • Facilitate communication between client and Veeam support
    • Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
    • Provide input for improvement of process and documentation
    • Overnight travel to meet company goals and objectives
    • Perform other duties, as assigned

    Qualifications

    • VMware VCP, Microsoft MCSE or equivalent experience
    • Prince 2, ITIL, PMP, or equivalent experience
    • Bachelor’s Degree in technology required (A combination of education and experience will be considered)
    • Hands-on experience with Veeam’s Core products
    • Proven Consulting and Project Management experience
    • Excellent communication, interpersonal and relationship-building skills
    • Responsible for understanding customer needs and architecting an appropriate solution.
    • Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated technologies.
    • Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V
    • Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
    • Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)
    • Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
    • Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
    • Experience with Data Management, Data Protection, Data Analytics
    • Extensive experience with Data Center, Business Continuity and Operating Systems
    • A proven track record of success (Attitude, Competency, Activity Levels)
    • Experience successfully managing multiple simultaneous projects and accounts
    • Working knowledge of Cloud technologies, capabilities, and protocols

    OTE

  • 10 Days Ago

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Hospice RN Case Manager
  • Healthcare Support Staffing, Inc
  • Buckhannon, WV OTHER
  • Hospice RN Case Manager HealthCare Support is actively seeking a Hospice RN Case Manager for a 13-week contract located in Buckhannon, West Virginia. Benefits of this Hospice RN Case Manager with Heal...
  • 13 Days Ago

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Software Engineer, Application Administrator & Support
  • APEI
  • Charles Town, WV FULL_TIME
  • DescriptionSoftware Engineer, Application Administration and SupportAmerican Public Education, Inc. The Software Engineer, Application Administration and Support provides execution of methods and prac...
  • Just Posted

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IDD Case Manager
  • Pathways Health and Community Support, LLC.
  • Parkersburg, WV FULL_TIME
  • Description About your Role: As a Case Managers you will act as an advocate for the client promoting a valuable and meaningful social role for the client in the community while recognizing the client’...
  • 3 Days Ago

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IDD Case Manager
  • Pathways Health and Community Support, LLC.
  • Barboursville, WV FULL_TIME
  • Description About your Role: As a Case Managers you will act as an advocate for the client promoting a valuable and meaningful social role for the client in the community while recognizing the client’...
  • 1 Month Ago

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IDD Case Manager
  • Pathways Health and Community Support, LLC.
  • Princeton, WV FULL_TIME
  • Description About your Role: As a Case Managers you will act as an advocate for the client promoting a valuable and meaningful social role for the client in the community while recognizing the client’...
  • 1 Month Ago

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Memory Care Director
  • Maplewood Mill Pond LLC
  • West Yarmouth, MA 02673, MA
  • Memory Care Director Want to know what makes our employees eager about going to work every day? The people we serve. Bei...
  • 3/29/2024 12:00:00 AM

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Credit Underwriter
  • Sonora Bank
  • Boerne, TX
  • Job Title: Sr. Credit Underwriter Reports to: CCO SUMMARY Under limited supervision, responsible for the quantitative an...
  • 3/29/2024 12:00:00 AM

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Business Development Specialist
  • COACT Associates
  • Toledo, OH
  • Looking for a position with the best kept secret in Toledo? We're looking for high-energy individuals who have a zeal fo...
  • 3/29/2024 12:00:00 AM

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Major Accounts Inside Sales Representative
  • ADP
  • Pittsburgh, PA
  • ADP is hiring Inside Sales Representatives. We're looking for someone with a demonstrated sales aptitude and excellent c...
  • 3/29/2024 12:00:00 AM

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Java Microservices developer
  • LTI - Larsen & Toubro Infotech
  • Jersey City, NJ
  • A little about us... L&T Infotech is one of the largest global technology consulting and digital solutions companies -ho...
  • 3/29/2024 12:00:00 AM

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Channel Representative
  • digiTICKET by Saltus Technology
  • Tulsa, OK
  • Saltus Channel Representative Job brief The Channel Representative develops new partners while maintaining and expanding...
  • 3/29/2024 12:00:00 AM

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Computer Support Associate I
  • US Tech Solutions
  • Moline, IL
  • Role: Computer Support Associate Location: East Moline IL Duration: 12 Months contract with possible extension/hire (dep...
  • 3/29/2024 12:00:00 AM

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Customer Support Representative
  • InnovaSystems International, LLC.
  • San Diego, CA
  • ** InnovaSystems International, LLC** ** Customer Support Representative** San Diego, CA 92108 At InnovaSystems, extraor...
  • 3/27/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$104,317 to $147,835

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
February 21, 2020
Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019