Software Support Manager jobs in Wisconsin

Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Project Manager
  • Digitek Software, Inc.
  • Madison, WI FULL_TIME
  • Job Details

    On of our clients is looking for the position of Project Manager based on following skills.

    Top Skills & 2-5 Years of Experience in the following:

    • Strong knowledge of the project development life cycle process (i.e. planning, analysis, design, coding, testing, implementation, support).
    • Strong knowledge, skills, and experience in effective written communication, including reports, proposals, recommendations, requirements gathering, system documentation, and presentation materials.
    • Skill in principles and practices of effective oral communication, including facilitation of meetings and providing recommendations to customers, management, and users, in addition to providing
    • consultation and presentations.
    • Strong ability to coordinate and lead projects involving development teams, technical support staff, business area experts, vendors and third-party technology providers, business and IT management,
    • external agencies, and other stakeholders.
    • Knowledge and ability to utilize Jira for bug tracking, issue tracking and project management.

    Nice to have skills:

    • Considerable skills in leading both Mainframe application and Java-based web application development and enhancement projects.
    • Experience working in the public sector and/or with a government organization.
    • Significant knowledge and experience working with Microsoft Office 365 suite of applications.

    Interview Process: Microsoft Team with video and audio; 1 Teams interview

    Remote or On-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Remote capabilities up to 5 days/week within the State of Wisconsin.

    Under general supervision, this position provides advanced project leadership for complex projects which have a significant departmental impact, that cross organization and/or agency lines, and involve interaction with other systems analysts, application programmers, customers, and management. The assignments made by the Area Supervisor involve gathering requirements from various DOT business areas and involve a large number of complex variables including multi-media and multi-platform requirements and the integration/revision of major systems.

    This position is responsible for the planning, development and implementation of complex, enterprise IT systems on web, mainframe, and cloud platforms and provides leadership and direction to project teams and coordinates efforts between IT and functional teams. This position performs duties such as establishing charters, plans, schedules, and priorities. It is also responsible for reviewing business case documentation, managing requirements, and developing web design solutions that ensure consistency with departmental and statewide architectures, methodologies, standards, and policies.

    • Review business case documentation, manage requirements, and develop web design solutions that ensures consistency with departmental and statewide architectures, methodologies, standards, and policies.
    • Review the project team s development specifications to ensure they are properly and consistently applied to the Bureau s project development methodologies and tools, and conform to departmental and statewide development methodologies, standards, and policies.
    • Identify and develop customer and technical support documentation for projects according to organization standards and best practices.
    • Review project outputs for quality, consistency, and conformance to organization standards.
    • Adhere to the bureau s project management and application development methodologies for the creation of project management documents including project charters and plans, work breakdown structures, risk and communication plans and status reports.
    • Provide communications between development teams, technical support, subject matter experts, stakeholders, management, and other agencies.
    • Coordinate communication and project direction for the development team customers, technical support, management, and other agencies.
    • Identify and document the significant software architecture aspects of the system including requirements, design, implementation, and deployment elements following standard practices.
    • Ensure that the development and maintenance of data and information technology planning and that security (data and application) meets the legal requirements of federal, state and local law.

    The successful candidate may have to undergo a drug test and background check.

    Sincerely,

    Sincerely,

    Swati

    Digitek Software, Inc.

    650 Radio Drive

    Lewis Center, OH 43035

    Work:

    Fax:

  • 8 Days Ago

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Marketing Campaign Manager
  • Singlewire Software, LLC
  • Madison, WI FULL_TIME
  • Who We Are Singlewire Software is the leading provider of solutions that keep people safe and informed. Our InformaCast and Visitor Aware solutions are used by more than 5400 organizations around the ...
  • 1 Month Ago

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Senior Technical Product Manager - Remote Software Support Tools
  • CNH Industrial
  • Racine, WI FULL_TIME
  • Senior Technical Product Manager - Remote Software Support Tools Location US | US-IL-Oak Brook ID 2024-25528 Category Product Management Position Type Full-time Overview CNH Industrial is a world-clas...
  • 1 Month Ago

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Hardware and Software Support Engineer
  • TrafficCast
  • Middleton, WI FULL_TIME
  • Company Description Location: Madison, WI (LOCAL CANDIDATES ONLY)Job Type: Full Time or Consultant to Full TimeSalary: $40k - $50k Stock Options (depending on skillset) Company DescriptionTrafficCast ...
  • 3 Days Ago

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Senior Software Support Analyst
  • Catalis Tax & CAMA, Inc.
  • Lacrosse, WI FULL_TIME
  • Description Who We AreCatalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, state, and...
  • 6 Days Ago

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General Manager III
  • Signature Flight Support LLC
  • Milwaukee, WI OTHER
  • Job DescriptionSignature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits incl...
  • 1 Month Ago

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Sr. Software Engineer, Application Development
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/26/2024 12:00:00 AM

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Lead Software Engineer, Mobile
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/26/2024 12:00:00 AM

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Engineer II, Networks and Communications
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/26/2024 12:00:00 AM

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Engineer I, Networks and Communications – Universal Epic Universe
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 4/26/2024 12:00:00 AM

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Audio/Video/Projection Maintenance Technician – Universal Epic Universe
  • Universal Orlando
  • Orlando, FL
  • JOB SUMMARY: Responsible for 1st and 2nd shift attraction recovery, performing preventative, diagnostic, and corrective ...
  • 4/26/2024 12:00:00 AM

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Pressure Vessel Estimator
  • Houston Process and Design
  • Houston, TX
  • Position Summary: The Pressure Vessel Estimator’s primary function is to prepare accurate estimates to produce pressure ...
  • 4/26/2024 12:00:00 AM

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Program Associate
  • Urban Voices Project
  • Los Angeles, CA
  • Join Our Team! Are you passionate about making a positive impact on marginalized communities through the power of music?...
  • 4/26/2024 12:00:00 AM

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Mechanical Designer 23-00845
  • ESPO Corporation
  • Rockford, IL
  • Mechanical Designer Rockford, IL Permanent/Direct Hire MUST have experience with SolidWorks and be a U.S. Citizen, no du...
  • 4/26/2024 12:00:00 AM

Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast. With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Manager jobs
$114,754 to $162,626

Software Support Manager in Fort Myers, FL
Need help with your IRIS accountancy or payroll solution? Speak to our friendly support team via email or phone.
January 28, 2020
Software Support Manager in Hopkinsville, KY
The IT Systems Manager will ideally have the following experience.
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Software Support Manager in Huntington, NY
Hexagon PPM is seeking a highly motivated customer service-oriented technical support individual.
December 26, 2019