Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
SUMMARY:
This position is responsible for managing the sales department and all salespersons.
Report to work by 8:00 A.M.
Follows-up on all reds, 1,2, on a daily basis
Review Team books daily with individual team members.
Responsible to drive product lines to unit and profit goals forecasted, looking for ways to maximize product line potential of profit margin on every unit sold.
Train, coach, and grow team members on Lazydays’ culture and follow-up techniques.
Be available to meet and greet every customer
Be available to T/O as assigned by desk manager; maximize profit margin – don’t give up too much too fast, work every opportunity.
Know what every member of your team is doing on a daily basis.
Encourage growth in the team’s sales careers.
Talk positively all the time, and never say anything negative in front of a salesperson.
Spend 100% of your time generating profit for the company.
Prepare required reports.
Attend all company-required meetings
Additional responsibilities as requested or required
QUALIFICATIONS AND EXPERIENCE:
Ability to speak, read, write, and comprehend English
Must have excellent customer service and communication skills, both verbal and written.
EDUCATION:
High School diploma or equivalent
#LIMM1
Clear All
0 Software Support Manager jobs found in North Las Vegas, NV area