Software Support Manager oversees software support staff. Manages department budget to ensure goals are met. Being a Software Support Manager establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Additionally, Software Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Software Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Job Summary:
The primary role of an OSI Instructional Designer is to identify and incorporate innovative instructional design strategies and adult learning methodologies to provide the best possible learning experience in computer-based training (eLearning) courses.
As a part of our Multimedia Services team, you will develop course content by visualizing and communicating graphics suggestions for course content, including interactions and learning activities, that complement the subject matter. Working closely with other Instructional Designers, Multimedia Designers, Technical Writers, subject matter experts, and customers is required. The Instructional Designer is also responsible for developing eLearning using authoring tools such as Articulate Storyline, as well as verifying audio files and making minor audio edits.
Key Skills Areas include:
· Strong interpersonal and teamwork skills
· Enthusiastic
· Excellent written and spoken language skills
· Ability to visualize instructional graphics, user interface, and the finished product
· Intuitive ability to understand how an audience learns and connect with them on an emotional level
· Excellent proofreading and editing skills
· Ability to analyze, organize, and express ideas clearly and logically
· Excellent computer skills in the Windows and MS Office environment
· Aptitude for learning/utilizing course-authoring tools and audio software
· Effective Internet research skills
· Willingness to use established departmental design standards
Education, Certifications, Additional Skills
A degree (preferably in Communications, Journalism, or English), technical training certificate, or work experience in instructional design is required.
Additional desirable skills are experience in the petrochemical or process industry, basic HTML and page layout, and proficiency in languages other than English. Teaching experience is a plus.
To be considered, you must submit writing samples, resume, and salary requirements.
*Please note this is an in-house position. Telecommuting is not an option for this opening.
If you are a self-motivated individual who would like to work for a fantastic company, send us your resume.
Job Type: Full-time
Pay: $42,000.00 - $52,000.00 per year
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Work Location: In person
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0 Software Support Manager jobs found in Galveston, TX area