Software Support Manager jobs in Delaware

We are looking for you, a structured and organized person with an unpretentious attitude and excellent customer focus who enjoys working in a dynamic environment. SignUp Software continues its growth journey, and within our product area ExFlow for Microsoft Dynamics Finance and Supply Chain (SCM), we need a project manager to ensure successful implementations of our product ExFlow with our customers in North America.

If you're passionate about driving projects to port and giving our customers the best possible system implementation experience, you will fit like a glove in the role. 🖐

About the Solutions:

ExFlow for Finance and Supply Chain is aimed at medium to enterprise customers; the time frame for the implementation projects is from a month to 6 months.

This means you will have several projects to be responsible for simultaneously. You will take full responsibility for projects, including allocating resources, planning work schedules, continuously updating the customer on progress and expected results, and analyzing the project to identify areas for improvement.

Our Project Manager will also be involved in improving the delivery process, handovers, and planning future customer and partner needs.

Responsibilities

• Project planning
• Designate project resources
• Monitor project progress
• Responsibility for project budget
• Reporting on project status and progress
  
• Project execution and closure

Required Skills

• Experience with ERP project management – beneficial if the experience is with ISV solutions
• Worked 2-3 years as a project manager or project coordinator
• College degree or comparable in IT/business administration or certification in project management
• Accomplished system experience with extensive knowledge of MS Office 365
• Fluent in English

  
  

Nice if you also have

• Experience with ExFlow or another AP automation solution
• Experience with MS D365 Finance and Supply Chain or AX
  
• Experience in running implementation projects of IT systems
  

About the Position 

• Full-time - 40 hours per week 
  
• Remote   

What we offer

• A great onboarding with a clear introduction and appreciation from the first moment
  
• Fine work tools and the latest mobile phone
  
• Helpful colleagues with great skills and experience
  
• Belong to a tight team that has fun together
  
• Benefit package
  
• 401(K) / RRSP match
  
• Generous health benefits/Vision/Dental
• Generous paid time off
• Generous technology package
• Opportunity for international travel to our international locations

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.

About SignUp and ExFlow  

SignUp Software was founded in 1999 and introduced ExFlow in 2003. Over the years, SignUp Software has earned a strong reputation in the Microsoft Dynamics community for its solutions in financial process automation. The solutions in the ExFlow product portfolio are built in Microsoft Dynamics 365 and utilize Azure Services, specifically designed for the “Office of the CFO”.

SignUp Software currently operates from Sweden (where it is headquartered), Denmark, Norway, Netherlands, Spain, UK, USA, Canada, Singapore, and Australia, and has over 180 employees and partnerships with more than 100 resellers worldwide. Globally, over 1,500 customers rely on ExFlow to enhance their financial processes in more
than 60 countries.