Software Support Engineer jobs in Waukegan, IL

CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial's 37,000 employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.

In Precision Technology, we make iron smarter. Our team members deliver innovative solutions helping our customers to be more productive, save time, lower costs, and to operate sustainably. From vehicle displays, application controls, steering solutions, digital services and telematics, to fully autonomous driverless technology, we develop solutions that solve challenges for customers around the world.

Summary

The Senior Firmware and Software Engineer will provide GNSS technical expertise for product development. A key participant in the engineering management and development GNSS based products.

Responsibilities

Maintenance and development of carrier board firmware on microcontrollers
• Maintenance and development of small PC utilities for various purposes
• Ensure GNSS products are designed and perform in accordance with specifications though continuous on-going test and monitoring.
• Ensure specifications meet product requirements in conjunction with product managers.
• Manage and directly perform product testing to uncover weaknesses and on-going suitability for market issues.
• Troubleshoot and determine cause of performance and functionality issues.
• Train employees and partners that interface with customers so that they can provide primary product support.
• Report and communicate test results, customer satisfaction and support issues.
• Manage development of test procedures, test software tools, test fixtures and training materials
• Track and document releases of the Core group software releases. Communicate new features of GNSS products and provide test plan for integration of new features.
• Participate in planning by providing experienced based input to next generation product design.
• Within own specialized sphere, direct and/or perform test/research to expand knowledge of product performance characteristics.
• Interpret and evaluate data obtained from various engineering and/or research investigations.
• Other related duties as assigned by management and executive team.

Minimum Qualifications

• Bachelors' Degree in Engineering or Applied Science
• 5 years of experience FW and SW engineering.

Preferred Qualifications

• Familiarity with GNSS concepts is a bonus.
• Experience with bare-metal embedded programming (i.e., Microcontrollers)
• Experience with application development in both Linux and Windows
• Familiarity with TCP/IP networking
• Experience reading protocol and data format specifications and writing parsers for them.
• Prefer a portfolio of open-source work to review.
• Familiarity with CAN and NMEA 2000 is a bonus.
• Experience with various communications devises, USB, RS-232, Ethernet
• Familiarity with reading electrical schematics is a bonus.
• Highly proficient in C in an embedded systems context is required.
• Experience with C and C in a desktop application context is also preferred.
• Experience with Python and Bash scripting is desirable.

This position pays: $106,950 - $163,300 plus any applicable bonus (Actual salaries will vary and will be based on various factors, such as skill, experience and qualification for the role.)

CNH Industrial offers a wide variety of benefits that not only encourages wellness and preventive care, but we also provide the right tools and programs to help you achieve it. Our benefits package includes medical, dental, vision, disability, and life insurance. Our industry leading 401k will support you in meeting your retirement objectives. Additional benefits include paid parental leave, flexible work policies, opportunities for self-development and paid leave for specific activities. Click here for more information!

US applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Applicants can learn more about their rights by viewing the federal "EEO is the Law" poster and its supplement here. CNH Industrial participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You can view additional information here.

If you need reasonable accommodation with the application process, please contact us at narecruitingmailbox@cnhind.com.

Read about our company's commitment to pay transparency by clicking this link: pay transparency notice.

Canada applicants: CNH Industrial is an equal opportunity employer. This company considers candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, nationality, place of origin, disability, marital status, family status, age, or any other ground prohibited by applicable provincial human rights legislation.