Software Support Engineer jobs in Texas
Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Software Support Engineer jobs
Commerce Technical Support Engineer
- Intelliswift Software Inc
-
Cave, TX
CONTRACTOR,FULL_TIME
-
Commerce Technical Support Engineer
Austin, TX hybrid
Duration - 6 Months
Pay rate - $50 per hour on W2
First point of contact for customer concerns relating to technical issues with the Magento E-commerce application.
Customer advocate and represent their needs with internal product and engineering teams.
Provide timely response/resolution to technical, product and cloud infrastructure inquires.
Provides resolutions within established Service Level Agreement Guidelines.
Trouble-shoot/qualify cases before advancing it to engineering.
Answer questions regarding product functionality and usage.
Work high priority technical incidents and critical outages.
Product content creation (KB articles, whitepapers, forum participation).
Provide knowledge transfer sessions to help reduce critical issues into Adobe.
5 years of experience in an enterprise software or cloud support environment.
Understanding of modern web technologies and relationships between them
Linux, Apache, MySQL, PHP, NGINX, Redis, DNS, CDN and SSL.
Experience troubleshooting web application and performance issues.
Ability to analyze/extrapolate issues via logs and other sources of information to provide infrastructure and application teams a good starting point for in depth reviews.
Strong knowledge of the Linux command line.
Relational database skills: Familiarity with MySQL and database queries.
Familiarity with programming/scripting languages such as PHP, Node.js, Perl, Java and Python.
Familiarity of Magento Commerce, or any other eCommerce Platforms (Support, Site Development or QA role).
Strong organizational and time management skills including multi-tasking and prioritizing job duties.
Proficient in technical problem-solving methodologies.
Ability to adapt and change in a dynamic environment.
Excellent (oral and written) communication skills in English.
Available for on-call rotation, work off hours, vacation and weekend hours as required. - 24 Days Ago
Software support
- Point of Rental Software
-
Fort Worth, TX
FULL_TIME
- Description Position at Point of Rental Software About Point of Rental... At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to ...
- 8 Days Ago
Software Engineer II (Delphi Developer)
- PDI Software
-
Dallas, TX
FULL_TIME
- PDI OverviewPDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Over 1,500 customers operating more than ...
- 13 Days Ago
Software Engineer II (Delphi Developer)
- PDI Software
-
Dallas, TX
FULL_TIME
- PDI OverviewPDI helps convenience store retailers and petroleum wholesale marketers worldwide thrive in a digital economy with enterprise management software. Over 1,500 customers operating more than ...
- 13 Days Ago
Associate Software Engineer -Remote (1858)
- Asure Software
-
Austin, TX
FULL_TIME
- Who we are Over 500 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capi...
- 15 Days Ago
Software Support Agent
- Point of Rental Software
-
Fort Worth, TX
FULL_TIME
- About Point of Rental...At Point of Rental, we value thinkers and tinkerers, helpers and sellers, and people who just plain make it fun to come in to work each day. We’re an international company, wit...
- 25 Days Ago
Software Support Engineer jobs at Popular Companies
Software Support Engineer
- Tranzeal Incorporated
-
Orlando, FL
- Software Support Engineer (W2 only role) Deep understanding of Java, JavaScript Experience with relational databases suc...
- 5/10/2024 12:00:00 AM
IT Software Support Engineer
- Micron Technology
-
Boise, ID
- Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in...
- 5/10/2024 12:00:00 AM
Desktop Support Engineer
- Stefanini North America and APAC
-
San Francisco, CA
- Qualifications: Bachelor's degree in information systems or IT related discipline preferred. 8 years of experience in a ...
- 5/10/2024 12:00:00 AM
Desktop Support Engineer
- Trick Dog Technology
-
Rolling Meadows, IL
- Responsibilities: Serve as the initial contact for reporting of technical issues and answering questions regarding softw...
- 5/10/2024 12:00:00 AM
Software Support Engineer
- TicketManager
-
Calabasas, CA
- Live events are fun. Concerts, sporting events, festivals....we make lifelong memories enjoying live events with friends...
- 5/9/2024 12:00:00 AM
Software Support Engineer
- Ledgent Technology
-
Calabasas, CA
- We are looking for a motivated fullstack developer to join our team as a Software Support Engineer in PHP. The position ...
- 5/8/2024 12:00:00 AM
Software Support Engineer
- Horizon56
-
Houston, TX
- Job role overview Are you an expert in providing Level 1-2 technical and operational support to users? Are you service-m...
- 5/8/2024 12:00:00 AM
Enterprise Billing Software Support Engineer
- Idaho State Job Bank
-
Boise, ID
- Enterprise Billing Software Support Engineer at Lumen in Boise, Idaho, United States Job Description About Lumen Lumen i...
- 5/8/2024 12:00:00 AM
About Texas
Texas (/ˈtɛksəs/, locally /ˈtɛksɪz/; Spanish: Texas or Tejas Spanish pronunciation: [ˈtexas] (listen)) is the second largest state in the United States by both area and population. Geographically located in the South Central region of the country, Texas shares borders with the U.S. states of Louisiana to the east, Arkansas to the northeast, Oklahoma to the north, New Mexico to the west, and the Mexican states of Chihuahua, Coahuila, Nuevo León, and Tamaulipas to the southwest, while the Gulf of Mexico is to the southeast.
Houston is the most populous city in Texas and the fourth largest in the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$67,771 to $90,727
Most Popular Cities in Texas for Software Support Engineer Jobs
What does a Software Support Engineer do?
Software Support Engineer in Cincinnati, OH
This role is responsible for production support development of consumer facing digital banking applications in a fast paced agile environment.
January 21, 2020
Software Support Engineer in Racine, WI
Software developers are in charge of the entire development process for a software program.
December 07, 2019
Software Support Engineer in Huntington, WV
Primarily responsible for providing world class technical support to Blue Prism customers and partners, and will be reporting to the Customer Support Manager.
December 11, 2019