Software Support Engineer jobs in Plymouth, MA

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Customer Service Engineer 2 - Imaging AX/XP - Union - Boston, MA
  • Siemens Digital Industries Software
  • Walpole, MA FULL_TIME
  • Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.

    At Siemens Healthineers, We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer 2.

    Our global team : We are a team of more than 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

    Our culture : We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers .

    Shift: Tu-Sat 2 nd or 3 rd shift

    Location: Boston, MA

    This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer 2 you will be responsible for :

    Our Customer Service Engineer will perform service, preventative maintenance and modifications on Imaging Equipment AX/XP at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.

    This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers

    • Minimum Technical Degree or Equivalent Experience

    • Experience in testing, repairing and maintaining capital medical equipment

    • Strong electronics and computer background needed

    • Previous experience with the following required:Imaging equipment AX/XP

    • 3-5 years of field service experience is needed

    • Willing to work different shifts as business needs dictate, including willingness to work overtime as required

    • Strong customer service and communication skills

    • Must be proficient in the use of tools and service test equipment

    • Valid driver's license and good driving record required

    • Must be able to work both individually and in an established team setting

    • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification

    Required skills to have for the success of this role

    • Technical Associates degree or equivalent experience

    • Strong electronics background and computer skills required

    • 3-5 years of field service experience is desired

    • Ability to work both individually and in an established team setting

    • You have strong customer service and communication skills

    • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification

    • Valid driver's license, ability to drive independently day and night, and good driving record required

    • Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

    At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

    If you want to join us in transforming the way healthcare is delivered, visit our career site at https://jobs.siemens-healthineers.com/careers

    If you wish to find out more about the specific division before applying, please visit: https://usa.healthcare.siemens.com/about.

    Beware of Job Scams

    Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Career site:https://jobs.siemens-healthineers.com/careers

    “Successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

    As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

    Equal Employment Opportunity Statement

    Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

    EEO is the Law

    Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

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    Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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    Job Family: Customer Services

    Req ID: 366452

  • 9 Days Ago

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Embedded Software Engineer
  • Actalent
  • Norwood, MA OTHER
  • Description:- Design, develop, test and maintain embedded software systems- Write code for microcontrollers, microprocessors, and hardware components- Manage memory, system integration, and hardware-s...
  • Just Posted

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Senior Software Engineer
  • MIB Group
  • Braintree, MA FULL_TIME
  • Join a progressive development organization that is bringing innovation to the life insurance industry as we think like clients, act like owners, and make a difference!If you enjoy exploring new techn...
  • 1 Month Ago

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Team Lead, Embedded Software Engineer
  • Sound United
  • Sydney, MA FULL_TIME
  • We are looking for a team/technical lead / senior (modern) C developer to join our Networked/IoT SW Platform team, based in Sydney, Australia. The team is responsible for developing and maintaining a ...
  • 1 Day Ago

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Sr. Software Engineer, iOS Apps
  • Sound United
  • Sydney, MA FULL_TIME
  • We are looking for a senior software engineer with native iOS app development experience to join our team, based in North Sydney, Australia. The team is responsible for developing and maintaining mobi...
  • 2 Days Ago

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Senior Software Engineer, Back End
  • Jobs for Humanity
  • Taunton, MA CONTRACTOR,FULL_TIME
  • Job Description Locations: VA - McLean, United States of America, McLean, Virginia Senior Software Engineer, Back End Do you love building and pioneering in the technology space? Do you enjoy solving ...
  • 4 Days Ago

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0 Software Support Engineer jobs found in Plymouth, MA area

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Application Support Engineer
  • firstPRO, Inc
  • Boston, MA
  • FirstPro is now accepting resumes for an Application Support Engineer position based in Boston, MA. This role will focus...
  • 3/28/2024 12:00:00 AM

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Desktop Support Specialist
  • New England Network Solutions, Inc.
  • Boston, MA
  • Bring your energy to New England Network Solutions (NENS), named to Inc. Magazines Best Workplaces, where you will find ...
  • 3/28/2024 12:00:00 AM

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Desktop Support Specialist
  • Act Blue
  • Somerville, MA
  • **Desktop Support Specialist** at ActBlue Somerville, MA **WHO WE ARE:** ActBlue is a nonprofit that builds tech and inf...
  • 3/28/2024 12:00:00 AM

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Desktop Support Specialist - Raynham, MA
  • Merge IT
  • Raynham, MA
  • Our enterprise-level client is seeking to add a Desktop Support Technician to work onsite in Raynham, MA. Please see bel...
  • 3/28/2024 12:00:00 AM

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Desktop Support Technician I
  • A3 Staffing Solutions
  • Mansfield, MA
  • Job Description Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Micro...
  • 3/27/2024 12:00:00 AM

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Desktop Support Technician
  • A3 Staffing Solutions
  • Boston, MA
  • Job Description Job Description Desktop Support Technician • 8-5 Monday-Friday, no on call • Support of Windows OS/Micro...
  • 3/26/2024 12:00:00 AM

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Application Support Engineer
  • firstPRO, Inc
  • Boston, MA
  • firstPRO is now accepting resumes for a Application Support Engineer role in Boston, MA. This is a direct hire role with...
  • 3/25/2024 12:00:00 AM

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Desktop Support Specialist
  • Insight Global
  • Boston, MA
  • We are looking to hire three individuals who have a background in desktop support, troubleshooting Windows OS, and have ...
  • 3/24/2024 12:00:00 AM

The latitude of Plymouth is 41.95833 and its longitude is −70.66778. According to the United States Census Bureau, the town has a total area of 134.0 sq mi (347 km2), of which 96.5 sq mi (250 km2) is land, and 37.5 sq mi (97 km2) (28%) is water. With the largest land area of any municipality in Massachusetts, Plymouth consists of several neighborhoods and geographical sections. Larger localities in the town include Plymouth Center, North, West and South Plymouth, Manomet, Cedarville, and Saquish Neck. Plymouth makes up the entire western shore of Cape Cod Bay. It is bordered on land by Bourne ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$74,593 to $99,885
Plymouth, Massachusetts area prices
were up 1.6% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020