Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
We are looking for a Software Engineer Summer Intern! Looking for an amazing opportunity with a Great Company, Culture and TEAM? Come join Team Lighthouse!
Qualified candidates must have calibration, electronics and product technician experience, an outstanding work ethic, be self-motivated and have a “can do, get it done” teamwork/positive attitude! Competitive wages and benefits! Commission packages! Great team! Great culture and benefits!
Employer Matched 401 k! Sick and Vacation! Health benefits! (Vision, dental, medical, disability and life insurance)
About the Company Founded in 1982, Lighthouse Worldwide Solutions is the world’s leading supplier of real time contamination monitoring systems and airborne particle counters. Lighthouse offers the most complete line of contamination monitoring solutions available that include Airborne Particle Counters, Microbial Samplers, and Liquid Particle Counters, as well as Temperature / Humidity sensors. Recently added production of air purification products, manufacturing of personal protective equipment. These solutions are now found in semiconductor, pharmaceutical, data storage, biotechnology, aerospace, and defense industry plants worldwide.
Job Summary:
Our internship program provides students with the opportunity to work side by side with our team and work on tasks and projects that are meaningful and have a direct impact on our business. Interns will be paired with a seasoned manager and/or team members and receive guidance about the specifics of their activities and projects as well as knowledge about our industry and business. The objectives of our internships are to provide students with knowledge, experience, and relationships to further their career.
Each intern will be given at least one project to own and may be expected to present their findings to Lighthouse Worldwide Solutions leadership team at the completion of the project. These projects will provide hands-on experience in any one or more of our functional areas including manufacturing, continuous improvement, accounting, safety, purchasing, sales, service, engineering, marketing, customer service, human resources, and IT.
Participate in below assignments/projects:
• Understand general flow of contamination control manufacturing from quote/order to shipment
• Planning, development, testing, and implementation of software written in C/C /C#
• Debugging and testing code.
• Documenting and testing new software applications.
• Researching, investigating and fixing a wide range of technical issues.
• Collaborating with senior software engineers.
• Approaching problems and creating solutions
• Proactively learning about new technologies
• This is an onsite position. Allowances for remote work will be made on a case-by-case basis, depending on the needs of the position. Even where remote work is allowed, the employee will be expected to report to work with very short notice, to address project issues needs of the position that may arise.
• Follow all safety rules and regulations, all work must be done thinking “Safety First.”
• Good communication skills.
• Get along with others.
• Able to lift up to 40 pounds and 41 pounds as a two-person lift.
• Shadow multiple office positions and train in a variety of tasks
• Work with other managers with various tasks
• At completion of project present project overview to select management team
• Additional activities may include:
-Attending at least one department meeting
-Attend a lunch and learn with Dept. Manager, Human Resources and/or Company President
-Create a PowerPoint presentation at the end of internship to present to Dept. Manager, Human Resources and/or Company President
-Other projects as assigned
Skills and Qualifications:
• Effective written and verbal communication skills
• Strong interpersonal skills
• Team player, able to work collaboratively as well as independently
• Self-starter, able to take initiative and manage time effectively
• Adaptable and comfortable with change
• Able to think critically and solve problems
• Outstanding work ethic and positive attitude
• An innate curiosity and willingness to learn
• Entrepreneurial mindset
Minimum Requirements:
• Sign company non-disclosure and Confidentiality Agreement
• Must be enrolled or graduated in high school or accredited college
CANDIDATES SUBJECT TO PRE-EMPLOYMENT BACKGROUND SCREENING
EEO Statement: Lighthouse Worldwide Solutions is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, age, color, sex, religion, national origin, marital status, ancestry, citizenship, veteran status, sexual orientation or preference, gender identity, disability status, or any other legally protected status.
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