Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
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Basic Purpose
Provides comprehensive engineering design services for substation facilities, and ensures the facilities are constructed on schedule and within committed resource allocations. Provides leadership, training, and direction to fellow staff members.
Essential Duties and Responsibilities
Develops economical, technically feasible, reliable substation physical and control designs. (10%)
Serves as an expert to provide engineering solutions to engineering problems. (10%)
Provides accurate engineering designs and products. Directs an engineering team for engineering and drawing productions. (20%)
Provides accurate cost estimates for use in company budgeting procedures such that cash flow requirements are identified. (15%)
Provides coordination and communication with other departments such that total project schedules and expenditures are maintained in accordance with commitments. (10%)
Provides input for development of detailed project schedules and update project management system to reflect the status of projects assigned. (5%)
Monitors project expenditures, and practices cost control such that project commitments are met. (5%)
Ensures quality control on assigned projects by providing construction support as needed, including coordination with construction forces and job site inspections. (5%)
Assists and guides other departments in the solution of non-standard or complex substation design problems. (5%)
Assigns and reviews work of other department staff. (15%)
Ensures all compliance aspects of position are known and followed; understands and complies with all policies, codes and regulations applicable to position and company.
Performs related duties as assigned.
Essential Education, Skills, and Environment
Education and Work Experience
Bachelor s degree from an accredited school in engineering and 15 years industry experience as a practicing engineer and performing highly technical work of a specialized nature.
Specialized Knowledge and Skills
Demonstrated knowledge of:
Demonstrated skill such as:
Equipment and Applications
PCs, word processing, spreadsheet and database software.
Work Environment and Physical Demands
General office environment. No special physical demands required.
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0 Software Support Engineer jobs found in Henderson, NV area