Software Support Engineer jobs in Eugene, OR

Software Support Engineer troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Being a Software Support Engineer escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty. Additionally, Software Support Engineer typically reports to a supervisor or manager. To be a Software Support Engineer typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Software Engineer
  • Twenty Ideas
  • Eugene, OR FULL_TIME
  • Software Engineer ● Eugene, Oregon ● Full-time Reports to: CTO


    Twenty Ideas (20i) is the home of passionate people who work together to elevate the web and create meaningful digital experiences for clients across a variety of sectors. Our team values innovative, cooperative design and development in an environment full of mutual respect, hard work. and fun. In other words, we work together closely to build really awesome things. We’re looking for a Full Stack Engineer to join our remote-first team with our headquarters in beautiful Eugene, Oregon.

     

    About us...

    • We are a remote first company with an office option located in Eugene, Oregon
    • Great company culture & tight-knit collaborative team
    • Diverse and exciting technologies & digital products
    • Opportunities for professional development - online seminars, internal learning, company paid resource materials
    • Six weeks (i.e. 30 days) of PTO & 20i holidays along with flexible work hours
    • 100% company paid medical, dental, vision, life and disability Insurance
    • We offer a 401K plan & 4% company match, remote perks, and optional FSA/Dependent care
    • Company-sponsored happy hours & social events – we have fun too


    Here’s what you’ll do...

    • Work with cutting-edge technologies in creating interactive web applications
    • Help define the tools and practices used across all Twenty Ideas engineering team
    • Work across multiple teams of engineers and designers to bring a high level of polish and craftsmanship to our products.
    • Hone your skills and technical mastery as you work directly with customers and end users towards creating meaningful product experiences.
    • Work closely with teammates and clients to collaborate on concepts, and flesh out ideas.
    • Share knowledge with engineering team members and act as a mentor to more junior engineers.

    Here's what you'll need...

    • 5 years of experience as an engineer building user-friendly web applications and platforms
    • Can easily explain the differences between HTTP, HTTPS, WS, WSS protocols, their security implications, and the best practices to build secure clients
    • A passion for implementing high-end, polished user experiences
    • Expert in HTML5 technologies & responsive implementations; understanding of the DOM such as DOM traversal, DOM events
    • You’re familiar with at least one popular frontend JS framework (e.g. React.js, Vue.js)
    • You’re an expert with at least one popular backend framework (e.g. Express, SpringBoot)
    • You’re an expert with at least one popular Cloud Provider’s technology (AWS, GCP, Azure)
    • You’ve implemented CI/CD pipelines and understand their value
    • You’re an expert working through the terminal, able to diagnose issues on remote servers at the OS level if need be (tailing logs, checking file permissions, etc)
    • You’re comfortable writing SQL and best practices working with a relational database.
    • You’re familiar with monitoring services and technologies (AWS CloudWatch, DataDog, New Relic, etc)
    • You’re an expert in TypeScript, able to convince the compiler to catch inconsistencies which shock and impress your peers
    • Solid understanding of CSS3 and at least one pre-processor framework
    • You know how to test your work by writing your code in a testable way

    Bonus Points awarded for:

    • Experience leading groups of developers towards a common goal
    • Experience with WCAG 2.0 accessibility and truly caring for creating accessible experiences when needed
    • Familiarity with best practices and regulations in the Health Care industry (HIPAA, PII protections, etc)
    • You have implemented applications with soft realtime requirements
    • Design thinking and skills
    • A passion project or two that you’ve created or collaborated with someone on

    Twenty Ideas values diversity. We are an equal opportunity employer and we do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, gender, sexual orientation, gender expression, age, veteran status, marital status or disability status.

     

     

  • 5 Days Ago

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Software Engineer
  • USNR
  • Eugene, OR FULL_TIME
  • $1,000 Retention Bonus Offered!USNR is a global leader in the forest products equipment industry manufacturing systems to produce lumber, plywood, finger-jointed components, and engineered wood produc...
  • 10 Days Ago

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Senior Software Engineer
  • Twenty Ideas
  • Eugene, OR FULL_TIME
  • Senior Software Engineer ● Eugene, Oregon ● Full-time Reports to: Director of Engineering Twenty Ideas (20i) is the home of passionate people who work together to elevate the web and create meaningful...
  • 6 Days Ago

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Adept Software Engineer
  • CBT Nuggets
  • Eugene, OR FULL_TIME
  • Why CBT Nuggets is a great place to work:Work from anywhere. While we have an office in Eugene, Oregon, the majority of our team works remotely throughout the United States.We take work-life balance s...
  • 1 Month Ago

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Direct Support Professional
  • Pathways Health and Community Support, LLC.
  • Eugene, OR FULL_TIME
  • Description About your Role: As a Direct Support Professional, you will provide care, support and skills-training to individuals with developmental disabilities and/or mental health challenges. Foster...
  • 1 Month Ago

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Sales Executive, Automation Solutions & Service Eugene
  • Siemens Digital Industries Software
  • Eugene, OR FULL_TIME
  • Who designs your future? You do. Are you passionate about solving some of the world's most pressing challenges? Are you interested in developing your career path within a global technology powerhouse ...
  • 9 Days Ago

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0 Software Support Engineer jobs found in Eugene, OR area

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Diesel Technician Mechanic
  • Ryder System
  • Springfield, OR
  • Position Description Immediately hiring a Permanent Full Time Mobile Maintenance Diesel Technician to support our Truck ...
  • 3/27/2024 12:00:00 AM

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VOIP/ Network Engineer
  • Papé Group
  • Eugene, OR
  • PAPÉ GROUP, INC. – OREGON - CORPORATE VOIP / NETWORK ENGINEER: Do you enjoy setting others up for success? Do you love b...
  • 3/27/2024 12:00:00 AM

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Character Artist (Remote)
  • Pipeworks Studios
  • Eugene, OR
  • Character Artist (Remote) Department: Art Employment Type: Fixed Term - Full Time Location: Eugene, OR Compensation: $65...
  • 3/27/2024 12:00:00 AM

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SMB Sales Representative
  • SentinelOne
  • Eugene, OR
  • **Careers** **SMB Sales Representative** **SMB Sales Representative** Location: Department: Region: SentinelOne is defin...
  • 3/27/2024 12:00:00 AM

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Customer Support Representative, North America West
  • Circle International Bermuda Limited.
  • Eugene, OR
  • **Customer Support Representative, North America West** at Circle Eugene - will also consider remote in US Circle is a g...
  • 3/27/2024 12:00:00 AM

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PLC Engineer
  • Professional Placement Services
  • Eugene, OR
  • PPS is seeking a qualified PLC Engineer (Electrical Engineer or PLC Electrician) for our aluminum extrusion facility nea...
  • 3/26/2024 12:00:00 AM

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Diesel Mechanic
  • Ryder System
  • Springfield, OR
  • Position Description Immediately hiring a Permanent Full Time Mobile Maintenance Diesel Technician to support our Truck ...
  • 3/24/2024 12:00:00 AM

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Project Engineer
  • Western Partitions, Inc.
  • eugene, OR
  • Project Engineer Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracti...
  • 3/24/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Support Engineer jobs
$67,942 to $90,978
Eugene, Oregon area prices
were up 2.5% from a year ago

Software Support Engineer in Grand Forks, ND
The ability to understand how the end to end solution works, including hardware, software, and networking is needed.
December 22, 2019
Software Support Engineer in Lexington, KY
As our Software Support Engineer you collaborate on projects to renew and improve the ATM Software that we developed in-house.
February 07, 2020
Software Support Engineer in Waco, TX
The Engineer Support Services Analyst provides software, data, and digital workflow solutions to the OneSubsea Engineering organization.
January 26, 2020