Software Quality Assurance Tester jobs in Hialeah, FL

Software Quality Assurance Tester tests basic features of new software releases using pre-defined test plans and scripts to identify defects. Follows uniform testing procedures. Being a Software Quality Assurance Tester documents results and uses designated systems and tools to track outcomes. Performs follow-up rounds of testing as needed. Additionally, Software Quality Assurance Tester may require an associate degree. Typically reports to a supervisor. The Software Quality Assurance Tester works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Training & Quality Assurance Manager
  • Crystal Cruises
  • Aventura, FL FULL_TIME
  • Job Summary

    As a Training & Quality Assurance Manager, you will be responsible for facilitating the training needs of Reservations Global new hires, conducting recurrent training and webinars, as well as leading and handling escalations from the team.

    Essential Job Duties

    Facilitate both in-person and virtual training for Reservations new hires and recurrent sessions. Monitor individual progress and offer feedback to help participants achieve their course goals. Administer, grade, and maintain accurate records of all exams using Excel. Address and resolve any technical issues that may arise during the training. Additionally, conduct recurrent training and webinars as required.

    Collaborate with Reservations managers to create tailored training materials. This includes developing training content such as manuals, training aids, tests, and self-paced tutorials. Ensure accuracy and grammatical correctness, and record audio scripts for tutorials. Additionally, schedule keynote speakers and benefits orientations, handle printing tasks, request necessary supplies, and address system access issues.

    Collaborate with other departments for training needs and special projects while maintaining ongoing professional development to meet business training requirements.

    Communicate in writing regarding class progress, including tracking daily attendance and punctuality. Provide updates on course completion and any separations that occur within the class.

    Create, update, and distribute product and system manuals.

    Quality assurance weekly reviews and any training required.

    Weekly and monthly call evaluation, ensuring high quality service standards.

    Standard Operating Procedures (SOPs) that enhance and streamline processes and improve evaluation efficiency.

    Lead meetings and sessions to address team targets and concerns.

    Provide coaching to team members facing challenges in meeting touchpoint expectations.



    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.

    Work Environment

    Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.

    Physical Demands

    Requires sitting, standing, walking, bending, and reaching. May require lifting or pushing up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.

    Expected Hours of Work

    The position is full-time and frequently requires working additional time outside of normal business hours.

    Requirements

    Education: bachelor’s degree in related field preferred.

    Experience:

    3 years of customer service and training experience.

    Must be proficient in Microsoft Word, PowerPoint, and Excel.

    Experience with customer service trainer/instructor environment

    Quality Assurance experience

    Skills/Qualifications:

    Skilled communicator with good facilitator and platform skills.

    Knowledge of company/departmental policies and procedures used to issue verbal/written corrective counselling,

    Must be detailed oriented, organized, and work well with little supervision/highly motivated.

    Must be committed to the development of others; demonstrate and encourage strong work ethic.

    Ability to read, analyze and interpret regulations, management system standards.

    Proficiency in computer systems and software applications including spreadsheet and presentation applications.

    Ability to work within, and communicate effectively with, all levels of employees and management,

    Ability to work, with minimal supervision, maintaining productivity and efficiency when required.

    Very strong English writing and communication skills.

  • 14 Days Ago

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Quality Assurance Specialist
  • Spices USA
  • Hialeah, FL FULL_TIME
  • Do you have a passion for ensuring the highest quality standards in the food industry? We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. If you are a meticu...
  • 20 Days Ago

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Quality Assurance Auditor
  • Xtreme Aviation
  • locka, FL FULL_TIME
  • RESPONSIBILITIES & DUTIES: The Quality Assurance Auditor reports to the Quality Assurance Manager in all matters affecting the Airworthiness, performance, and adherences to safety standards. The Quali...
  • 20 Days Ago

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Supervisor, Food Safety and Quality Assurance
  • Sysco
  • Medley, FL FULL_TIME
  • Company: US1490 North Star Seafood, LLCZip Code:33178Minimum Level of Education:High School or EquivalentMinimum Years of Experience:1 YearEmployment Type:Full TimeTravel Percentage: 0COMPENSATION INF...
  • Just Posted

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Quality Assurance Supervisor/Manager - F-5 Aircraft Maintenance - NAS Key West,
  • Vertex Aerospace LLC
  • Key West, FL FULL_TIME
  • DescriptionThe Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based compa...
  • 21 Days Ago

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Licensed Life Insurance Agent
  • American Assurance USA
  • Hialeah, FL FULL_TIME
  • We are seeking a Life Insurance Sales Agent - Remote to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and ex...
  • 1 Month Ago

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0 Software Quality Assurance Tester jobs found in Hialeah, FL area

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JUNIOR MANUAL QA ANALYST - CONTRACT - REMOTE - USC OR GC NO C2C NO C2H
  • System Soft Technologies
  • Miami, FL
  • MANUAL QA TESTER - CONTRACT TO HIRE - REMOTE EASTERN TIME ZONE ONLY - USC , GC, NO C2C We seek a MANUAL QA TESTER for a ...
  • 4/18/2024 12:00:00 AM

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QA Tester-ADA Testing - REMOTE@ Atlanta, GA.
  • Drs It Solutions Inc
  • Miami, FL
  • Employment Type CONTRACT The Client is looking for Citizens/GC QA/System Tester is responsible for ADA testing for the C...
  • 4/18/2024 12:00:00 AM

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Quality Assurance Manager
  • Transpire Bio
  • Fort Lauderdale, FL
  • JOB DESCRIPTION QA Manager, System Compliance Scope of Function: Responsible for leading the development, implementation...
  • 4/18/2024 12:00:00 AM

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Sr. Software Engineering Manager
  • Carnival Corporation
  • Miami, FL
  • Job Description We are seeking a Senior Software Engineering Manager to manage multiple software development teams (supe...
  • 4/18/2024 12:00:00 AM

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Product Testing Specialist - Onsite
  • Hotwire Communications Ltd
  • Fort Lauderdale, FL
  • The Product Testing Specialist will be responsible for the design, development, and implementation for product testing o...
  • 4/17/2024 12:00:00 AM

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JUNIOR MANUAL QA ANALYST - CONTRACT - REMOTE - USC OR GC NO C2C NO C2H
  • System Soft Technologies
  • Miami, FL
  • MANUAL QA TESTER - CONTRACT TO HIRE - REMOTE EASTERN TIME ZONE ONLY - USC , GC, NO C2C We seek a MANUAL QA TESTER for a ...
  • 4/16/2024 12:00:00 AM

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Child Welfare Quality Improvement Specialist
  • Center for Family and Child Enrichment
  • Miami, FL
  • Cherishing Our Children Since 1977 Helping children and families help themselves to live a better life and build a stron...
  • 4/14/2024 12:00:00 AM

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Quality Assurance Manager
  • Transpire Bio
  • Weston, FL
  • JOB DESCRIPTION – QA Manager, System Compliance Scope of Function: Responsible for leading the development, implementati...
  • 4/14/2024 12:00:00 AM

Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat). Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Quality Assurance Tester jobs
$38,595 to $52,508
Hialeah, Florida area prices
were up 2.9% from a year ago

Software Quality Assurance Tester in Wichita Falls, TX
Testers might also verify that computer-automated quality assurance programs function properly.
December 02, 2019
Software Quality Assurance Tester in Ventura, CA
This role offers an opportunity for entry-level candidates to expand their talents by participating directly in the testing of production software operating on Futurex’s enterprise-grade data encryption hardware.
February 22, 2020
Software Quality Assurance Tester in Abilene, TX
Why is it a large deal? The software is now in most everything and computers are everywhere – from houses to small organizations to big agencies and government institutions.
January 15, 2020