Software Quality Assurance Supervisor jobs in Lynchburg, VA

Overview

Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of ‘Always Advancing to Protect What’s Important.’ With $13 billion in revenue for fiscal year 2019 on a combined pro forma basis from operations, Berry is a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. Berry operates over 290 manufacturing facilities worldwide, on six continents, and employs over 48,000 individuals.

At Berry, we pursue excellence in all that we do and are always advancing to improve the way we work along with the products and services we provide. Our culture fosters trust and partnerships through appreciation, acknowledgement, and inclusion. At Berry, we are continuously improving to support our mission and exemplify our values of partnerships, excellence, growth, and safety. To learn more about Berry, visit berryglobal.com

Responsibilities

• Ensure compliance to all safety policies and procedures.  Establish, support and maintain a “safety first” culture. 
• Plan, organize, and direct the quality function to ensure the most effective return on assets. 
• Interact regularly with Frontline Leaders and production employees to provide direction and leadership. 
• Implement manufacturing strategies and action plans to ensure alignment with Berry Global strategic initiatives and core values. 
• Supervise QA personnel
• Interface with and frequently visit customer sites to build relationships and understand customer requirements. 
• Initiate plans and processes to minimize costs through effective utilization of manpower, equipment, facilities, and materials. 
• Ensure compliance with all government regulatory requirements.

• Maintains statistically valid quality testing program consistent with industry standards.
• Manages internal and external audit processes.
• Ensures that all quality data is compliant with ISO9001:2008.
• Uses continuous improvement methods such as Lean and Six Sigma to develop best practices in quality.
• Partners with other sites to standardize test methods and reduce non-value added activity.
• Partners with Operations and Supply Chain to address customer support and quality issues.
• Responsible for pest control program as it relates to the quality function 
• Ensures maintenance of quality data collection system. 
• Supports process engineering on process control.
• Responsible for troubleshooting, trend analysis, and corrective actions of lab related issues.
• Responsible for competitive analysis and testing including mill trials and customer samples.
• Recommends disposition of all non-conforming material to Process Engineering Manager
• Serves as point of contact for non- Berry Global certification representatives (ISO)

Establish and maintain a “safety first”, quality and continuous improvement culture

• Ensure implementation of systems/procedures in order to achieve customer satisfaction synchronized with the commercial area
• Establish safety clearance processes both internally and externally.
• Establish, maintain and ensure compliance with quality audit procedures
• Ensure all decisions are linked to Berry Global’s strategic plan and core values. 
• Provide continuous improvement and training to ensure a competent internal quality audit groupPrepare and present audit reports

• Develop and implement corrective and/or preventive actions
• Direct investigation on product and process irregularity causes
• Monitor corrective actions regarding process and product to ensure appropriate results
• Consistently confirm quality indicators and process best practices performed in other plants of the group (Internal Benchmarking)

• Establish and maintain a culture of continuous improvement, quality, high performance and process excellence
• Establish team and individual accountabilities for problem solving and cost reduction. 
• Ensure effective labor utilization within departments to allow for maximum return on labor investment. 
• Encourage employees’ positive involvement, with the opportunity for constructive input and action
• Conduct periodic quality department and plant communications meetings.  Ensure effective communication of quality objectives and results with all employees. 
• Partner with the Supply Chain function to ensure timely, effective and efficient delivery of finished goods. 
• Partner with the Human Resources function to ensure effective management of human capital. 
• Participate in long term strategic planning for the quality function involving the optimum utilization of Berry Global
•  assets and human resources.
• Through leveraged knowledge of current technology and market trends, participates in the definition of advanced products required to sustain a cost effective competitive position.
• Support the effective implementation of investment projects approved for capacity or facility expansion and upgrades.
• Assist in the creation and maintenance of contingency plans. 
• Continuously validate quality indicators and best practices developed in other Berry Global plants (internal benchmarking)..
• Supervise/manage direct reports (including decision-making for hiring, promotion and discharge).
• May lead or participate in regional or global projects 
• Train others as required in areas of expertise. 

Other duties as assigned.

Qualifications

• BS degree in Quality Management or related field, or equivalent training and experience 
• Certified ISO 9001 Lead Auditor
• Six sigma green or black belt preferred 
• Certified Quality Manager or Certified Quality Engineer Preferred
• Minimum of 5 years’ experience in a leadership role Process or Quality Assurance in a manufacturing environment