Software Quality Assurance Supervisor jobs in Arkansas

Quality Assurance Supervisor

SUMMARY:

FNA Group is a world class and leading manufacturer of consumer and industrial pressure washers and other outdoor power equipment. FNA's highly acclaimed brands include Simpson, Delco and CRX. Exclusive licenses with recognizable brands such as DeWalt, Stanley Black & Decker and Craftsman further strengthens FNA's market presence and awareness. FNA is a dynamic organization with unprecedented growth due largely to its ability to attract and retain highly talented associates.

We have a challenging and exciting opportunity for a Quality Assurance Supervisor who can continue producing the highest quality products on the market.

Primary Purpose:

Work with Manufacturing to facilitate a continuous improvement process. Provide technical and quality support for all manufactured products. Ensure products are built in compliance with required instructions, BOM's and most importantly, customer expectations.

Duties and Responsibilities:

• Work with Quality Manager to develop, formulate and direct quality control programs involving advanced inspection methods, devices and control techniques.
• Delegate authority and responsibility to qualified inspectors to maintain satisfactory quality through internal and external inspection services relative to raw materials, finished items purchased, production operations and processes.
• Conduct and/or supervise studies to determine cause, effect and the corrective measures required to remedy deviations impairing desirable standards of quality.
• Confer with, and in conjunction with, Engineering and Manufacturing personnel, resolve problems relative to product designs, specifications, materials, tooling, and productions operations affecting quality.
• Conduct and/or supervise investigative procedures having to do with customer complaints; advise the sales department on technical matters relative to such complaints.
• Maintain constant surveillance, either directly or through inspectors, over the inspection process.
• Conduct training sessions to keep department personnel informed on procedures, methods, use of equipment and other quality control techniques.
• Ensure satisfaction of the department's requirements in the areas of staffing, orientation, communications and compliance with company policies.
• Ensure work standards and procedures are developed and documented to cover quality department requirements.

Qualifications:

Required:

• Proven ability to identify creative solutions to problems.
• Above average computer knowledge with spreadsheets and databases.
• Ability to manage multiple projects simultaneously.
• Good organizational skills and attention to detail.

Preferred:

• Proficient in mechanical drawings.
• 3 years of experience in a manufacturing quality environment.

Education/Certification:

High School diploma or GED required. Degree is a plus.

Supervisor Responsibilities:

Directly supervise Head and Line Auditors.