Software Quality Assurance Manager jobs in Oregon City, OR

The Company

Cerbo is a high-growth healthcare SaaS company, doing our part in the medical market to support holistic lifestyles and personalized medicine. Our software – Cerbo EHR – is a cloud-based electronic health records (EHR) and patient portal software system. Healthcare offices across the country – and some around the world – use Cerbo for most everything they do in their day-to-day operations. Cerbo originally started as a developer’s nights-and-weekends project. And has grown into one of the leading EHR systems for functional or “root cause” medicine and membership- or cash-based clinics. Because of our unique origins, we often approach things a bit differently. That is, success for us is not just about the bottom line. It’s more about providing a great product, operating with integrity, and supporting our clients and our team. During the past four years our team has grown, and thousands of practitioners and patients use our product. To this end, we’re looking for a Sr. Software Quality Assurance Engineer to join our growing team.

What You’ll Do

We are looking for someone who can bring QA methodologies to our Software Development lifecycle. We would like somebody who can move the company forward. Any well-known scripting environment would be handy and the testing is almost all manual. For this role, experience growing a QA department would be beneficial. 

As Software Quality Assurance Engineer, you will be responsible for testing our platform code, single-page applications, and performing user interface testing of consumer facing sites. You will work as part of a scrum team (or multiple teams) to develop test plans, test cases, report defects, and perform required development tests, including ad-hoc testing. You will work closely with the development team, product owners, scrum masters and be required to participate in daily standups and other agile ceremonies.

Primary Responsibilities

• Act as a catalyst for change and improvement in performance and quality throughout the company.
• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback to Scrum Masters, Product Owners, and others, as necessary
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute basic/entry-level automation scripts using open-source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Work together with internal teams (e.g. developers and product managers) on projects and teams
• Monitor debugging process results
• Investigate the causes of non-conforming software and help develop workarounds for user solutions (short-term and long-term)
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up to date with new testing tools and test strategies
• Help monitor, validate/clarify, and assign, items on the Intake backlogs
• Review and audit tickets completed by Development Teams
• Working knowledge of testing tools and repositories such as Jira, Selenium
• Complete PRs (pull requests) for different Dev teams
• Provide status updates in report form as deemed necessary (dependent upon project)
• Mentor team members

What You’ll Bring

• JavaScript, CSS, React within a mobile app
• Previous experience in software quality assurance
• Knowledge of software QA methodologies, tools, and processes
• Experience in writing clear, concise, and comprehensive test plans and test cases
• Hands-on experience with both white box and black box testing
• Hands-on experience with automated testing tools
• Basic knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Work well on your own as well as with a team
• Comfortable working on multiple projects and/or teams
• Desire to improve processes and communication between departments
• Interest in improving QA tools and processes
• Experience with determining types of testing necessary to ensure overall quality
• Experience with integration testing
• Experience with regression test suites and keeping scripts updated/relevant
• Able to learn new programming techniques and capable of being highly productive and proficient in any language/environment 
• Experience working with relational databases
• Experience working with source control such as Git
• Familiarity with REST and web services
• Experience with Git version control
• High-level understanding of MVC, Dependency Injection, and Repository Pattern
• Knowledge of web development skills including JavaScript, HTML and CSS
• Strong PHP skills are necessary, Linux and AWS experience a plus
• Interest in new technologies and tools
• Experience with performance (load, etc.) and/or security testing is a plus.

You should have knowledge of different types of testing, for example:

• Unit Testing
• Integration Testing
• API Testing
• System Testing
• Sanity Testing
• Smoke Testing
• Interface Testing
• Regression Testing
• Manual and automated interface testing
• Beta/Acceptance Testing

You should be able to use analytical thinking to determine which types of testing may be necessary to ensure quality. The Quality Assurance Team provides service to the Development Team; the development Team is our customer.

Compensation & Benefits

• Competitive compensation based on experience
• Health, dental and vision benefits
• 401(k) with matching company contribution
• Short-term disability & long-term disability insurance
• Paid Time Off policy
• Full suite of remote working tools and processes

Location: 100% Remote

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.