Software Quality Assurance Manager jobs in Hialeah, FL
Software Quality Assurance Manager manages a software quality assurance team. Selects and utilizes tools and methodologies to ensure that software tests identify defects and comply with quality standards. Being a Software Quality Assurance Manager evaluates test results against expected results, implements improvements to process and recommends alternative testing as needed. Drafts, revises and approves test plans and scripts. Additionally, Software Quality Assurance Manager typically requires a bachelor's degree. Reports to function manager. The Software Quality Assurance Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Software Quality Assurance Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Software Quality Assurance Manager jobs
Training & Quality Assurance Manager
- Crystal Cruises
-
Aventura, FL
FULL_TIME
-
Job Summary
As a Training & Quality Assurance Manager, you will be responsible for facilitating the training needs of Reservations Global new hires, conducting recurrent training and webinars, as well as leading and handling escalations from the team.
Essential Job Duties
Facilitate both in-person and virtual training for Reservations new hires and recurrent sessions. Monitor individual progress and offer feedback to help participants achieve their course goals. Administer, grade, and maintain accurate records of all exams using Excel. Address and resolve any technical issues that may arise during the training. Additionally, conduct recurrent training and webinars as required.
Collaborate with Reservations managers to create tailored training materials. This includes developing training content such as manuals, training aids, tests, and self-paced tutorials. Ensure accuracy and grammatical correctness, and record audio scripts for tutorials. Additionally, schedule keynote speakers and benefits orientations, handle printing tasks, request necessary supplies, and address system access issues.
Collaborate with other departments for training needs and special projects while maintaining ongoing professional development to meet business training requirements.
Communicate in writing regarding class progress, including tracking daily attendance and punctuality. Provide updates on course completion and any separations that occur within the class.
Create, update, and distribute product and system manuals.
Quality assurance weekly reviews and any training required.
Weekly and monthly call evaluation, ensuring high quality service standards.
Standard Operating Procedures (SOPs) that enhance and streamline processes and improve evaluation efficiency.
Lead meetings and sessions to address team targets and concerns.
Provide coaching to team members facing challenges in meeting touchpoint expectations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Functions, duties, responsibilities, and activities may change at any time with or without notice.
Work Environment
Works in a typical office environment with quiet-to-moderate noise generated by computer printer, fax machine and light traffic.
Physical Demands
Requires sitting, standing, walking, bending, and reaching. May require lifting or pushing up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office equipment.
Expected Hours of Work
The position is full-time and frequently requires working additional time outside of normal business hours.
Requirements
Education: bachelor’s degree in related field preferred.
Experience:
3 years of customer service and training experience.
Must be proficient in Microsoft Word, PowerPoint, and Excel.
Experience with customer service trainer/instructor environment
Quality Assurance experience
Skills/Qualifications:
Skilled communicator with good facilitator and platform skills.
Knowledge of company/departmental policies and procedures used to issue verbal/written corrective counselling,
Must be detailed oriented, organized, and work well with little supervision/highly motivated.
Must be committed to the development of others; demonstrate and encourage strong work ethic.
Ability to read, analyze and interpret regulations, management system standards.
Proficiency in computer systems and software applications including spreadsheet and presentation applications.
Ability to work within, and communicate effectively with, all levels of employees and management,
Ability to work, with minimal supervision, maintaining productivity and efficiency when required.
Very strong English writing and communication skills.
- 12 Days Ago
Quality Assurance Supervisor/Manager - F-5 Aircraft Maintenance - NAS Key West,
- Vertex Aerospace LLC
-
Key West, FL
FULL_TIME
- DescriptionThe Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based compa...
- 19 Days Ago
Quality Assurance Specialist
- Spices USA
-
Hialeah, FL
FULL_TIME
- Do you have a passion for ensuring the highest quality standards in the food industry? We are seeking a dedicated and detail-oriented Quality Assurance Specialist to join our team. If you are a meticu...
- 18 Days Ago
Quality Assurance Auditor
- Xtreme Aviation
-
locka, FL
FULL_TIME
- RESPONSIBILITIES & DUTIES: The Quality Assurance Auditor reports to the Quality Assurance Manager in all matters affecting the Airworthiness, performance, and adherences to safety standards. The Quali...
- 18 Days Ago
Quality Assurance Supervisor/Manager - F-5 Aircraft Maintenance - NAS Key West, FL - (Contingent)
- Vertex Brand
-
Key West, FL
FULL_TIME
- The Vertex Company is a services solutions provider that operates as a federal government prime contractor. With over 7,000 employees in 200 locations worldwide, the Mississippi-based company offers v...
- 15 Days Ago
Licensed Life Insurance Agent
- American Assurance USA
-
Hialeah, FL
FULL_TIME
- We are seeking a Life Insurance Sales Agent - Remote to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and ex...
- 1 Month Ago
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0 Software Quality Assurance Manager jobs found in Hialeah, FL area
BI System Analyst III
- Nicklaus Children's Hospital
-
Miami, FL
- Description Job Summary Responsible for conducting highly complex analysis while leading the design, planning, and produ...
- 4/15/2024 12:00:00 AM
Sr. Network Automation Architect
- INSPYR Solutions
-
Miami, FL
- Title: Sr. Network Automation Architect Location: Remote Compensation: $90,000-$125,000 Work Requirements: US Citizen, G...
- 4/14/2024 12:00:00 AM
Software Development Engineer Manager
- Alivi
-
Miami, FL
- SUMMARY The Software Development Engineer Manager leads a team of software developers in designing, implementing, and ma...
- 4/14/2024 12:00:00 AM
Maritime and Waterfront Infrastructure Project Engineer
- HDR INC.
-
Doral, FL
- Description About Us At HDR, we specialize in engineering, architecture, environmental and construction services. While ...
- 4/14/2024 12:00:00 AM
Patient Experience Analyst, Regional Hub Patient Experience, FT, 09A-5:30P
- Baptist Health South Florida
-
Miami, FL
- Provides statistical and analytic interpretations of key survey instruments, such as patient satisfaction, HCAHPS, and p...
- 4/14/2024 12:00:00 AM
Senior Analyst, gt.school (Remote) - $100,000/year USD
- Careerbuilder
-
Hialeah, FL
- Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're r...
- 4/13/2024 12:00:00 AM
Sr. Software Engineering Manager
- Carnival Corporation
-
Miami, FL
- Job Description We are seeking a Senior Software Engineering Manager to manage multiple software development teams (supe...
- 4/13/2024 12:00:00 AM
Sr. Software Engineering Manager
- Carnival Cruise Line
-
Miami, FL
- **Job Description** We are seeking a Senior Software Engineering Manager to manage multiple software development teams (...
- 4/13/2024 12:00:00 AM
About Hialeah, Florida
Hialeah ( /ˌhaɪəˈliːə/) is a city in Miami-Dade County, Florida, United States. With the population of 239,673 at the 2018 United States Census, Hialeah is the sixth-largest city in Florida. It is a principal city of the Miami metropolitan area, which was home to an estimated 6,012,331 people at the 2015 census. It is located west-northwest of Miami, and is the only place in the county, other than Homestead, Florida, to have its own street grid numbered separately from the rest of the county (which is otherwise based on Miami Avenue at Flagler Street in downtown Miami, the county seat).
Hialea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Software Quality Assurance Manager jobs
$133,468 to $166,766
Hialeah, Florida area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Software Quality Assurance Manager do?
Software Quality Assurance Manager in Pocatello, ID
We are looking for a Quality Assurance Manager, a hands-on technical leader to manage our Software Quality Engineering team in Portland, Oregon.
December 18, 2019
Software Quality Assurance Manager in Huntsville, AL
The software quality assurance technician may also use the mouse to click on inappropriate places on the screen to see how the program responds.
February 05, 2020
Software Quality Assurance Manager in Lancaster, PA
The Manager of Software Quality Assurance is a hands-on manager position responsible for managing a team of Quality Assurance Analysts to provide quality software programs, enhancements, and release cycles that leverages technology to deliver on our organizational strategy.
January 03, 2020