Software Quality Assurance Director directs and oversees the implementation of policies and procedures for the software quality assurance function. Evaluates and monitors tools, methodologies, and automation to ensure effective testing and identification of defects. Being a Software Quality Assurance Director oversees user acceptance, alpha, and beta testing efforts. Requires a bachelor's degree. Additionally, Software Quality Assurance Director reports to top management. The Software Quality Assurance Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Software Quality Assurance Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY:
The Director of Import Quality Assurance is responsible for overseeing all quality of imported product. This role ultimately ensures that product reaches our consumers undamaged, is designed to delight consumers, and meets our customers’ expectations and contractual obligations. This role will analyze all return processes and reasons as well as online ratings to steer root cause analysis for improvement. This role will be responsible for all quality processes within the distribution facility and supply chain and will also aid in packaging and product design with import R&D functions.
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