Software Quality Assurance Director directs and oversees the implementation of policies and procedures for the software quality assurance function. Evaluates and monitors tools, methodologies, and automation to ensure effective testing and identification of defects. Being a Software Quality Assurance Director oversees user acceptance, alpha, and beta testing efforts. Requires a bachelor's degree. Additionally, Software Quality Assurance Director reports to top management. The Software Quality Assurance Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Software Quality Assurance Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
POSITION SUMMARY
We are looking for a detailed and service driven Software Support and Quality Assurance Technician to ensure our clients are receiving the best possible customer service and to take our products to the next level in accuracy and functionality. This position will be responsible for documenting quality assurance activities and tracking, determining root-cause analysis and best practice corrective actions needed to resolve any functionality issues. The Software Support and Quality Assurance Technician will play a key role in developing a complete quality assurance program that safeguards product quality and fosters a culture in which all employees are actively engaged in helping our customers. |
ABOUT THE COMPANY
Our mission is to help attraction businesses reach unparalleled successes by vastly improving the guest experience and satisfaction through our industry leading software and world class team. Regardless of attraction or admission size, we have a proven software solution that has been tried and tested in multiple environments, serving more than 10 industries in 16 different countries. Our core values are the backbone of our business and guide our hiring process: we are aligned, disciplined, results oriented, accountable, inspirational, and transparent.
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