Software Quality Assurance Director jobs in Arkansas

Job Responsibilities:

1. To uphold and comply with the Mission Statement in the Job Description.

2. To assist the Executive Director in carrying out the fiscal and programmatic policies of the agency.

3. To be responsible for coordination of the process of all accreditation, licensure, or monitoring requirements and the maintenance and renewal of same.

4. To assume the role of Project Manager of the COA accreditation process.

5. To be responsible for oversight and coordination of the Performance and Quality Improvement system.

6. To facilitate quarterly meetings with the Performance and Quality Improvement Team and prepare minutes for review by the Board.

7. To oversee implementation of Annual Plan and provide quarterly reports to the Board of Directors.

8. To assure that program components comply with agency policy, performance indicators, licensing standards, accreditation standards and contract and grant requirements through monitoring efforts.

9. To assist the Executive Director and Department Supervisors in planning, developing and implementing sound policy, programs and services.

10. To supervise the non-residential direct service supervisory staff and conduct annual personnel evaluations.

11. To oversee and participate in all onsite monitoring reviews.

12. To assume the responsibility for the agency in the absence of the Executive Director.

13. To attend all board meetings and provide reports as directed by the Executive Director.

14. To assist the Executive Director with applying for grants, applications and contracts which are appropriate to the mission of the agency.

15. To maintain 30 hours of agency related training each year.

16. To encourage staff development and continuing education for agency staff.

17. To ensure all staff background record checks are completed according to deadlines mandated by the Department of Human Services.

18. To ensure all subcontract agreements for services are maintained and updated as required.

19. To participate in community public awareness events and serve as a spokesperson for the agency as directed by the Executive Director.

20. To assist the Executive Director with applying for private or foundation funding to support the capital campaign and/or enhance service delivery.

21. To serve as a representative on appropriate task forces, coalitions, focus groups and associations as directed by the Executive Director.

22. To perform duties as assigned by the Executive Director.

Minimum Qualifications:

1. Bachelor’s degree in social work, sociology, psychology, criminal justice, or business administration or management, and two years’ experience working in a management position. A non-college graduate will be considered, commensurate upon ten years’ experience working in the juvenile justice system.

2. Valid driver’s license.

3. Proof of vehicle insurance.

4. Clear driving record.

5. Successfully pass a criminal, adult and child maltreatment central registry background check.

6. Successfully pass a pre-employment drug screening.

7. Regular and predictable job attendance.

8. Ability to work both independently and as an active team member.

9. Maturity and sensitivity to cultural and individual differences.

10. Ability to maintain professional demeanor while exercising judgment and discretion on and off the agency’s work site.

11. Ability to maintain client confidentiality.

12. Working toward becoming proficient with computer functions and software utilized by the agency.

13. Ability to write reports and correspondence.

14. Commitment to the mission, values, and goals of Comprehensive Juvenile Services.

Mission Statement:

To professionally serve the needs of western Arkansas youth and their families by providing community based intervention and advocacy services which will reduce family conflict, promote family reunification, prevent juvenile delinquency, and prevent a youth’s entry or further advancement into the juvenile justice system.

Job Type: Full-time

Pay: $49,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Management: 2 years (Required)

Ability to Relocate:

• Fort Smith, AR 72901: Relocate before starting work (Required)

Work Location: In person