Software Architect is responsible for the structural design and development of new software systems or extensive software revisions for external customers. Analyzes software requirements and defines system components to ensure efficient and scalable software architecture. Being a Software Architect designs and implements software solutions to consider business and technical needs and ensures compatibility with existing systems. Creates and maintains architecture documentation such as design specifications and diagrams to guide future maintenance and development. Additionally, Software Architect works with non-technical stakeholders to analyze requirements and understand constraints, dependencies, and business needs. Has in-depth knowledge of software development processes and methodologies. Requires a bachelor's degree. Typically reports to a manager. The Software Architect work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Software Architect typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Open Dental has multiple ongoing openings in Salem, Oregon for the Support Technician position. It involves phone-based support and online training for our dental office customers in the United States and abroad. Support Technicians work in-office at one of our Salem locations, while providing remote support to our customers. There is also the opportunity for occasional travel.
This position is open to applicants from varied backgrounds. We value diversity, intelligence, empathy, experience, helpful attitude, and dedication. We provide a low drama work environment, where supporting our customer outweighs rank or role. Good communication is essential. The ability to learn, solve problems, and find satisfaction in helping others be successful is also important. A high school diploma or GED is required, as well as a minimum typing speed of 40 wpm.
Compensation: $21.00 DOE
Factors (not required) which influence starting pay for this position include:
Essential Job Functions:
-Remote connect to customer computers and interpret complex issues and problems with various software programs and systems even when customer is unable to describe issue (training provided by Open Dental)
-Verbally communicate with customers in a professional manner
You do not need to have the above to apply for this position. We are looking for Salem area candidates with or without experience. Customer support, dental industry, IT employment history, or college education is helpful but not required.
Benefits include very good medical and dental insurance, 401k retirement with up to 4% company match, paid life insurance, paid holidays, and paid time off (vacation or sick time). We are open from 5:00 a.m. to 6:00 p.m. but with lighter coverage early and late.
A drug test and background check will be required. We generally don't hire someone who lives far outside of Salem because it's beneficial for us to have employees who live near the office.
-To apply: please email your resume to jobs@opendental.com and indicate which position you are applying for.
Please note: For the safety of our candidates and staff, interviews will be conducted in an environment conducive to social distancing.
Job Type: Full-time
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
Schedule:
Work Location: In person
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