Slot Shift Manager jobs in Waldorf, MD

Slot Shift Manager manages the slot department during an assigned shift. Approves jackpot and credit payouts and ensures that all appropriate forms are completed. Being a Slot Shift Manager confirms that all slot department equipment is functioning properly. Supervises all electronic gaming device personnel. Additionally, Slot Shift Manager ensures compliance with federal and state gaming regulations. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Shift Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Shift Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Assistant Shift Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Slots department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
    • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures.
    • Assists in oversight of electronic gaming device activities for adherence to established procedures, including repair, maintenance and performance of all slots and related gaming equipment on assigned shift.
    • Schedules preventative maintenance of slot machines.
    • Works closely with slot management to implement and oversee overall strategies for customer service, comping, Slot floor layout and mix, revenue growth, and expense management in order to maximize profitability
    • Shares responsibility of the overall engagement of all team members with slot management by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Slots department.
    • Ensure all policies, procedures and practices are consistently followed and comply with the company’s service standards, brand attributes, policies, collective bargaining agreements and regulatory requirements.
    • Shares responsible for the overall integrity of daily operations on assigned shift including compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.
    • You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.

    BRING US YOUR BEST.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

    • High School diploma or GED required; or minimum of one year experience in Slot Operations; or two years customer service management experience; or an equivalent combination of education and experience.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Flexible to work all shifts including holidays, nights, weekends, as business needs dictate.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    SUPERVISORY RESPONSIBILITIES                                                     

    This job may or may not have supervisory responsibilities.

    • Responsible for staff development and training programs.
    • Responsible for rewards and recognition program to maximize employee engagement.
    • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
    • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Manages work procedures and expedites workflow.
    • Provides recommendation for employee performance (disciplining, coaching, and counseling).

    LANGUAGE SKILLS

    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     

    REASONING ABILITY

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    For every year of employment, Employee must:

  • Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
  • Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position.
  • PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

     

    The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

     

    Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

  • 14 Days Ago

H
Slot Technician
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

F
Food and Beverage Outlets Manager
  • Food and Beverage Outlets Manager
  • Washington, DC FULL_TIME
  • Rosewood Washington DC and CUT Restaurant by Wolfgang PuckFood & Beverage Outlets ManagerCompetitive BenefitsMedical, Dental, Vision BenefitsCompetitive Salary401k Plan and after 1 year up to 3% Match...
  • 1 Day Ago

G
Co Manager - Garage Clothing
  • Garage Clothing - Co Manager
  • Mc Lean, VA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 9 Days Ago

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Senior Engagement Specialist - Project Manager
  • Project Manager - Archimedes Global
  • Alexandria, VA FULL_TIME
  • Archimedes Global is currently recruiting a Senior Outreach/Engagement Specialist – Team Lead to join our team in Alexandria, VA. This is a hybrid position and requires the ability to perform work ons...
  • Just Posted

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US Oncology Senior Manager, Pharma Strategy Insights
  • 10000156 - Insight Manager
  • Gaithersburg, MD FULL_TIME
  • At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work...
  • 21 Days Ago

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0 Slot Shift Manager jobs found in Waldorf, MD area

W
Shift Leader>
  • Wingstop Restaurants
  • Hanover, MD
  • Wingstop - 2637b Annapolis Road - [Restaurant Shift Manager] As a Shift Leader @ Wingstop, you'll: Be responsible for ma...
  • 3/28/2024 12:00:00 AM

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Shift Leader
  • Five Guys Burgers and Fries
  • Potomac, MD
  • **Shift Leader** **COMPANY:** Pyramid Enterprises **REQ #:** C9806657 **STATUS:** Part Time **LOCATION:** 9812 Falls Rd,...
  • 3/27/2024 12:00:00 AM

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Shift Leader
  • Wendy's
  • Clinton, MD
  • Why Wendy's Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our ...
  • 3/26/2024 12:00:00 AM

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Shift Leader - 1413
  • Panda Restaurant Group, Inc.
  • Capitol Heights, MD
  • Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission ali...
  • 3/25/2024 12:00:00 AM

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Shift Leader
  • Royal Farms
  • Suitland, MD
  • Description: The Shift Leader works in support of the leadership team to facilitate completion of all store-level tasks....
  • 3/25/2024 12:00:00 AM

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Shift Leader
  • Wendy's
  • District Heights, MD
  • Why Wendy's Quality is our Recipe here at Wendy's. And like the fresh ingredients that go into our recipes, we want our ...
  • 3/24/2024 12:00:00 AM

C
Shift Leader - PM
  • Chick-fil-A
  • Clinton, MD
  • Description Do you enjoy working in a fast-paced environment, serving on a team committed to providing excellent custome...
  • 3/24/2024 12:00:00 AM

C
Shift Leader - AM
  • Chick-fil-A
  • Clinton, MD
  • Description Do you enjoy working in a fast-paced environment, serving on a team committed to providing excellent custome...
  • 3/24/2024 12:00:00 AM

Waldorf is an unincorporated community and census-designated place in Charles County, Maryland, United States. It is 23 miles (37 km) south-southeast of Washington, D.C. The population of the census-designated area (now including the large planned community of St. Charles) was 67,752 at the 2010 census. Waldorf was settled before 1900 as a rural crossroads with a train station and was called "Beantown" after a local family. Waldorf is located at 38°38′46″N 76°53′54″W / 38.64611°N 76.89833°W / 38.64611; -76.89833 (38.646173, −76.898217). According to the United States Census Bureau, the CD...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Shift Manager jobs
$63,417 to $106,879
Waldorf, Maryland area prices
were up 1.3% from a year ago

Slot Shift Manager in Fairbanks, AK
Strong communication skills both within the slot department and all other departments.
December 09, 2019
Slot Shift Manager in Eugene, OR
Shares responsibility of the overall engagement of all team members with the Slot Shift Manager by addressing and managing team member feedback, suggestions, complaints, and grievances.
December 01, 2019
Slot Shift Manager in Portland, OR
Ensure that stations and games are covered for each shift.
February 10, 2020