Slot Shift Manager jobs in West Virginia

Slot Shift Manager manages the slot department during an assigned shift. Approves jackpot and credit payouts and ensures that all appropriate forms are completed. Being a Slot Shift Manager confirms that all slot department equipment is functioning properly. Supervises all electronic gaming device personnel. Additionally, Slot Shift Manager ensures compliance with federal and state gaming regulations. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Shift Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Shift Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Assistant Shift Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift in the Slots department. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
    • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Provides authorizing/verifying signature for jackpot payments, when applicable, in accordance with established procedures.
    • Assists in oversight of electronic gaming device activities for adherence to established procedures, including repair, maintenance and performance of all slots and related gaming equipment on assigned shift.
    • Schedules preventative maintenance of slot machines.
    • Works closely with slot management to implement and oversee overall strategies for customer service, comping, Slot floor layout and mix, revenue growth, and expense management in order to maximize profitability
    • Shares responsibility of the overall engagement of all team members with slot management by addressing and managing team member feedback, suggestions, complaints, and grievances.
    • Assists in the maintenance and processing of all paperwork, logs, schedules, and communication pertaining to the Slots department.
    • Ensure all policies, procedures and practices are consistently followed and comply with the company’s service standards, brand attributes, policies, collective bargaining agreements and regulatory requirements.
    • Shares responsible for the overall integrity of daily operations on assigned shift including compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.
    • You are required to follow new PPE and safety guidance designed to safeguard you, your fellow team members, and guests. This will include maintaining social distancing, wearing PPE as appropriate for your role and cleaning your workstation as necessary.

    BRING US YOUR BEST.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

    • High School diploma or GED required; or minimum of one year experience in Slot Operations; or two years customer service management experience; or an equivalent combination of education and experience.
    • Excellent skills in both written and oral communication.
    • Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Flexible to work all shifts including holidays, nights, weekends, as business needs dictate.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    SUPERVISORY RESPONSIBILITIES                                                     

    This job may or may not have supervisory responsibilities.

    • Responsible for staff development and training programs.
    • Responsible for rewards and recognition program to maximize employee engagement.
    • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
    • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Manages work procedures and expedites workflow.
    • Provides recommendation for employee performance (disciplining, coaching, and counseling).

    LANGUAGE SKILLS

    Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

     

    REASONING ABILITY

    Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

     

    CERTIFICATES, LICENSES, REGISTRATIONS

    For every year of employment, Employee must:

  • Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
  • Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position.
  • PHYSICAL DEMANDS 

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

     

    The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

     

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud.

     

    Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

  • 14 Days Ago

H
Slot Technician
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

C
Shift Manager
  • Carrols Corporation
  • Lewisburg, WV FULL_TIME
  • Shift SupervisorOpportunity Awaits!Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!What Does a SHIFT SUPERVISOR do?Operates the restaurant in the...
  • 22 Days Ago

F
Shift Manager
  • Five Guys - Martinsburg
  • Martinsburg, WV FULL_TIME
  • Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by Zagat survey, but also because of its employees. We have a...
  • 23 Days Ago

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Shift manager
  • Wendy's
  • Winfield, WV FULL_TIME
  • Why Wendy's Ever consider running a mulitmillion dollar business? Wendy’s is looking for qualified Shift Supervisor candidates to do just that! Wendy’s is the third -largest quick service hamburger ch...
  • Just Posted

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Shift Manager
  • Timoney Management Inc. - Burger King
  • Hedgesville, WV FULL_TIME
  • This job posting is for employment at an independently owned and operated franchisee of Burger King.You’re ready for a job that sizzles with potential. That’s because a Burger King restaurant leadersh...
  • Just Posted

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SLOT SHIFT MANAGER
  • Odawa Casino
  • Location Mackinaw City, MI ** SLOT SHIFT MANAGER** **Job Description:** **Job Summary:** This position supervises and en...
  • 3/27/2024 12:00:00 AM

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Shift Leader / Shift Manager
  • Church's Chicken
  • Sugar Land, TX
  • Description To serve as a restaurant leader and ensure that Team Members on shift are provided with the proper coaching,...
  • 3/27/2024 12:00:00 AM

D
Slot Shift Manager
  • Ddcaz
  • Tucson, AZ
  • Location DDC - Tucson, AZ Slot Shift Manager 9155 ** DDC - Tucson, AZ** **Job Description:** **Position Summary:** Under...
  • 3/26/2024 12:00:00 AM

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Slot Shift Manager
  • Firekeepers Casino
  • Battle Creek, MI
  • **Slot Shift Manager** Location: FireKeepers Casino Hotel **Description** **SCOPE OF POSITION:** The Slot Shift Manager ...
  • 3/26/2024 12:00:00 AM

M
Shift Leader or Shift Manager
  • MOD Pizza
  • Centennial, CO
  • Colorado minimum wage is $14.42/hr effective 01-01-2024. Total hourly pay, including tips, will be equal to or greater t...
  • 3/26/2024 12:00:00 AM

C
Slot Shift Manager
  • Calder Casino
  • Opa Locka, FL
  • Calder Casino is a fun place to work! We are devoted to creating Winning Experiences for our teammates, guests, and part...
  • 3/25/2024 12:00:00 AM

F
Assistant Slot Shift Manager
  • Firekeepers Casino
  • Battle Creek, MI
  • **Assistant Slot Shift Manager** Location: FireKeepers Casino Hotel **Description** **SCOPE OF POSITION:** The Assistant...
  • 3/24/2024 12:00:00 AM

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Shift Manager / Shift Leader
  • Wendy's
  • Lehi, UT
  • Why Wendy's Families come in all shapes and sizes. And that includes Wendy's family - the people you work with as Wendy'...
  • 3/24/2024 12:00:00 AM

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Shift Manager jobs
$51,437 to $86,689

Slot Shift Manager in Boca Raton, FL
Monitor slot equipment in order to maintain proper use and maintnace.
January 10, 2020
Slot Shift Manager in Pittsfield, MA
Monarch Casino Black Hawk features hot, new Exclusive Premiere slots, exciting tables games, a sensational nightly Whole Maine Lobster, Crab and USDA Prime Rib buffet and Black Hawk’s friendliest team.
January 28, 2020
Slot Shift Manager in Wichita Falls, TX
The Slot Shift Manager will direct responsibility for all facets of operations on the slot floor.
February 01, 2020