Slot Shift Manager manages the slot department during an assigned shift. Approves jackpot and credit payouts and ensures that all appropriate forms are completed. Being a Slot Shift Manager confirms that all slot department equipment is functioning properly. Supervises all electronic gaming device personnel. Additionally, Slot Shift Manager ensures compliance with federal and state gaming regulations. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Shift Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Shift Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUMMARY: | ||
Supervise slot department during the assigned shift. Ensure that all areas are staffed and directs all slot personnel throughout the shift. Serves as witness on major jackpots and signs checks. Maintain the highest standards of customer service and integrity in the slot department.
ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:
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MINIMUM QUALIFICATIONS: | ||
• Three years experience working as a slots employee in a casino with coin/cash/ticket-slots with at least one year as a slot Lead Attendant or higher. • Ability to work effectively with co-workers and the public. • Ability to communicate effectively orally and in writing. • Knowledge of effective money handling procedures. • Ability to make change and mentally perform basic math calculations. • Skilled in resolving customer and employee relation issues. | ||
EDUCATION: |
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High School Diploma or GED (required) |
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LICENSE REQUIREMENTS: | ||
Must be able to successfully pass a pre-employment drug screen, background investigation, and maintain a Pauma Gaming Commission License. | ||
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PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally) | ||
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WORKING CONDITIONS: | ||
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