Slot Operations Manager jobs in New Mexico
Slot Operations Manager manages and directs the daily operations of the slot department. Reviews electronic gaming device reports and adheres to federal cash reporting requirements. Being a Slot Operations Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Slot Operations Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Slot Operations Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Slot Operations Manager jobs
DIRECTOR OF SLOT OPERATIONS
- Sandia Resort And Casino
-
Albuquerque, NM
FULL_TIME
-
Position Summary
Under the direction of the General Manager of Gaming Operations supervise, administer and coordinate all Sandia Casino slot operations.
Supervision Exercised
Supervised by the General Manager of Gaming Operations.
Supervises the Slots Manager, and other personnel as assigned.
Major Duties and Responsibilities
- Responsible for all operations, technical and administrative duties involving the Slot Department.
- Develops, implements and monitors slot policies and procedures to ensure compliance with the goals and objectives of Sandia Casino.
- Develops strategies to create service levels designed to expand guest attendance and increase slot profits.
- Develops, implements and monitors a Slot Department budget. Understanding and documenting reports monthly as to any variances.
- Develops and structures department operational goals and objectives, enforces organizational policies and procedures.
- Maintains on-line records of all slot machines, determines slot machine mix, pays out percentage and locations to maximize slot revenues.
- Responsible for documentation to ensure the Slot Department is in compliance with specifications required by the National Indian Gaming Commission (NIGC) and the State Compact.
- Provides reports to the General Manager of Gaming Operations, Tribal Council, and other Department Managers as necessary.
- Monitors and manages service levels through analysis of reports and follow through.
- Works closely with Marketing Department in the establishment of slot promotions programs which are unique, exciting and revenue, profit generating.
- Identifies training needs and contracts with service providers and internal resources to provide staff development opportunities for current employees and Pueblo of Sandia Tribal members.
- Monitors and manages service levels through reporting and follow through.
- Responsible for training staff on current and new technology of slot machines.
- Establishes internal operating procedures with Surveillance and Security departments and any additional safeguards as necessary to protect Tribal assets, customers, Casino employees and Tribal property.
- Ensures the effective and timely transfer of slot banks to the main vault.
- Establish outstanding customer relations with guests.
- Adheres to Title 31 procedures.
- Establishes and maintains an effective business relationship with vendors.
- Recommends slot format and prize payment adjust performance to competition.
- Performs additional duties and responsibilities as necessary or assigned.
Secondary Duties and Responsibilities
Knowledge, Skills and Abilities
- Ability to supervise, coordinate, direct, and assign work.
- Ability to make judgments and decisions regarding guest and employee complaints.
- Ability to implement and administer disciplinary procedures.
- Ability to analyze and develop time lines, project resources, monitor and evaluate results.
- Ability to develop and implement policies and procedures.
- Ability to develop and administer a slot budget.
- Ability to deal effectively with the general public and casino staff.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Ability to write reports and maintain slot files and employee schedules.
- Ability to develop and implement training needs for employees and Tribal members.
- Ability to pass an extensive background investigation.
- Knowledge of Casino operations, Tribal, federal and state reporting requirements.
- Knowledge of all slot and gaming operations.
- Must be able to read, write and speak English fluently.
Minimum Qualifications, Education and Experience
Required:
- High School Diploma, GED certification or equivalent.
- Bachelor’s Degree, preferably in Business Administration, Public Administration, Finance Administration, Human Resource Management or related field and eight (8) years of managerial or supervisory slot experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience.
- Must be at least 21 years of age.
- Must possess and maintain a valid, unrestricted New Mexico Driver’s License.
Licensing Status
- Must be able to obtain and maintain the required Gaming License.
- Will require a post-offer, pre-employment and random drug screening.
- 2 Days Ago
Manager
- Dunkin' | Lagunita Franchise Operations
-
Albuquerque, NM
FULL_TIME
- As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their succe...
- 5 Days Ago
SLOT TECHNICIAN
- Sandia Resort And Casino
-
Albuquerque, NM
FULL_TIME
- Position Summary The Slot Technician is responsible for the installation, testing, repair and maintenance of gaming machines. Assists Slot Attendants who encounter complex problems and malfunctions wh...
- 17 Days Ago
Slot Host
- Route 66 Casino Hotel
-
Albuquerque, NM
FULL_TIME
- A Slot Host monitors/observes all activity within assigned area, offering assistance and instructions on machine function payouts while ensuring guests have a favorable gaming and entertainment experi...
- 3 Days Ago
SLOT SUPERVISOR
- Sandia Resort And Casino
-
Albuquerque, NM
FULL_TIME
- Position Summary Under limited supervision while working with management to fulfill goals, and objectives in the Slot Department. Provide leadership and motivation to staff at all levels to ensure a c...
- 16 Days Ago
Slot Attendant
- The Downs Racetrack and Casino
-
Albuquerque, NM
FULL_TIME
- The Slot Attendant is responsible for assisting in the day-to-day operations of guest related services within the Casino. This individual maintains direct contact with the guests and must always be po...
- 25 Days Ago
Slot Operations Manager jobs at Popular Companies
Operations Manager
- AmeriGas Propane, Inc.
-
Bealeton, VA
- When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premiere propa...
- 4/25/2024 12:00:00 AM
Operations Manager
- ULINE
-
Tacoma, WA
- Operations Manager Washington Branch Uline: Where hard work and hustle are valued and rewarded. Pay: From $96,000 to $16...
- 4/25/2024 12:00:00 AM
Operations Manager
- ULINE
-
Lacey, WA
- Operations Manager Pay from $96,000 to $160,000 per year Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Drive...
- 4/25/2024 12:00:00 AM
Operations Manager
- Raising Cane's
-
North Canton, OH
- Overview: Initial hiring pay range (based on location, experience, etc.): $23-$24 / hour At Raising Cane’s Chicken Finge...
- 4/25/2024 12:00:00 AM
General Manager/Operations Manager Needed!
- Signs & Services Company, Inc.
-
Orange, CA
- Job Description Job Description We are seeking a General Manager/Operations Manager to become an integral part of our te...
- 4/24/2024 12:00:00 AM
Slot Shift Supervisor
- Santa Clara Development Corporation
-
Española, NM
- Job Description Job Description SUMMARY: Responsible for handling Slots Department employee/guest requirements. Ensures ...
- 4/24/2024 12:00:00 AM
Operations Manager I
- Ryder System
-
Bensenville, IL
- Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-polic...
- 4/23/2024 12:00:00 AM
Operations Manager
- BlueTriton Brands
-
McBee, SC
- BlueTriton is a leading provider of spring and purified water products - the name behind your favorite bottled water bra...
- 1/9/2024 12:00:00 AM
About New Mexico
New Mexico (Spanish: Nuevo México Spanish pronunciation: [ˈnweβo ˈmexiko] (listen), Navajo: Yootó Hahoodzo pronounced [jòːtxó xɑ̀xʷòːtsò]) is a state in the Southwestern region of the United States of America; its capital and cultural center is Santa Fe, which was founded in 1610 as capital of Nuevo México (itself established as a province of New Spain in 1598), while its largest city is Albuquerque with its accompanying metropolitan area. It is one of the Mountain States and shares the Four Corners region with Utah, Colorado, and Arizona; its other neighboring states are Oklahoma to the north...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Operations Manager jobs
$79,151 to $128,593
Most Popular Cities in New Mexico for Slot Operations Manager Jobs
What does a Slot Operations Manager do?
Slot Operations Manager in Huntsville, AL
Gaming managers and supervisors typically do the following.
January 16, 2020
Slot Operations Manager in Greenville, MS
Gaming managers and supervisors direct and oversee the gaming operations and personnel in their assigned area.
February 05, 2020
Slot Operations Manager in Montgomery, AL
To understand the workings of a large slot department, we went to Jay Duarte.
December 04, 2019