Slot Club Shift Supervisor jobs in Wilkes Barre, PA

Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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SLOT SHIFT MANAGER
  • MOUNT AIRY CASINO RESORT
  • Mount Pocono, PA OTHER
  • Job Details

    Job Location:    Main Location - Mount Pocono, PA
    Position Type:    Full Time
    Salary Range:    $50,000.00 - $55,000.00 Salary
    Job Shift:    Any

    Description

    Position Overview:

    The Slot Shift Manager is responsible to oversee the daily operation of the slot floor during their assigned shift. The Slot Shift Manager is responsible to supervise the Slot Service Attendants on their assigned shift and responsible for ensuring that the Slot Service Attendants are providing high levels of customer service. All duties are to be performed according to the policies and procedures of the Mount Airy Casino Resort and the regulations of the Pennsylvania Gaming Control Board.

    Qualifications


    Essential Job Functions:

    • Responsible for analyzing and observing the integrity of play and tracking guest and employee activity on the slot floor.
    • Supervises Slot Service Supervisors and Slot Service Assistants
    • Assists in the development and implementation of Slot Operations Policies and Procedures. 
    • Responsible for the training of Slot Operations staff.  Responsible that all employees have the knowledge required to perform their duties at an acceptable level.
    • Settle all customer disputes not readily resolved by subordinates.
    • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
    • Communicate regularly with supervisors and attendants to keep them informed on all Department and company activities and events.
    • Ensures staffing and work schedules are adequate to provide a consistently high level of service with the minimum of labor hours.
    • Supervises Slot Technicians in the absence of a Slot Technician Supervisor.
    • Attends all necessary meetings.
    • Assists in other projects as directed.
    • Provides exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times.  Maintains a professional work environment with supervisors and staff.

     

    Essential Requirements:

    • Must be a minimum of 18 years of age or older upon employment.
    • High School Diploma is required
    • (5) Years of slot operations experience and at least 2 years of personnel supervisory experience.
    • Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence.
    • Must have the ability to deal effectively and interact well with the employees throughout all levels of the Mount Airy Casino Resort.
    • Must be able to be approved for and maintain a valid license as required by the PA Gaming Control Board.
    • Must have ability to deal affectively and interact well with customers and employees.
    • Must demonstrate leadership, fairness and sensibility to the customers and employees.

     

    ADA Requirements:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

    • Must be able to stand, walk, and move through all areas of the casino.
    • Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
    • Adequate manual dexterity to operate office equipment and engage in light lifting.

    Other Skills/Abilities:

    • Must be able to obtain and maintain a key license as required by the PGCB.
    • Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
    • Must be able to work nights, weekends and holidays as required with occasional travel.
    • Employment is contingent upon a favorable outcome of a background investigation and drug screening.

     

    The Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

     

    Note:  This job description is not intended to be all-inclusive.  Employee may perform other related duties as negotiated to meet the ongoing need of the organization.  

     

    #MACR

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Training Supervisor - Fulfillment Center - Night Shift
  • Fulfillment Center - Night Shift - Neiman Marcus Group Careers Careers
  • Pittston, PA FULL_TIME
  • Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belo...
  • 18 Days Ago

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Training Supervisor - Fulfillment Center - Day Shift
  • Fulfillment Center - Day Shift - Neiman Marcus Group Careers Careers
  • Pittston, PA FULL_TIME
  • Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belo...
  • 18 Days Ago

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SLOT TECHNICIAN
  • MOUNT AIRY CASINO RESORT
  • Mount Pocono, PA OTHER
  • Job Details Job Location: Main Location - Mount Pocono, PA Position Type: Full Time Salary Range: Undisclosed DescriptionPosition Overview: The Slot Technician is responsible for performing all repair...
  • Just Posted

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Maitre’d and Dining Room Supervisor
  • The Country Club of Scranton
  • Clarks Summit, PA FULL_TIME
  • Job Title: Maitre’d and Dining Room Supervisor Job Overview: We are seeking a dynamic and experienced individual to fill the role of Maitre’d and Dining Room Supervisor at our country club restaurant....
  • 1 Month Ago

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Registered Nurse (RN)- Local Travel Position: Scranton PA
  • Shift Seekers
  • Scranton, PA FULL_TIME
  • Join our team to experience a unique approach to supplemental staffing in our communities. Joining our team gives you a new way to do what you love! You will have the freedom to set your own schedule ...
  • 10 Days Ago

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0 Slot Club Shift Supervisor jobs found in Wilkes Barre, PA area

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Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Wilkes Barre, PA
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Scranton, PA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Olyphant, PA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Berwick, PA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Muncy, PA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor
  • Waffle House, Inc.
  • Clarks Summit, PA
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for shift ...
  • 3/28/2024 12:00:00 AM

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Night Shift Supervisor, Production
  • Azek Co.
  • Scranton, PA
  • ** Night Shift Supervisor, Production** **Job Category****:** Operations/Manufacturing **Requisition Number****:** SUPER...
  • 3/28/2024 12:00:00 AM

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Day Shift Supervisor, Production
  • Azek Co.
  • Scranton, PA
  • ** Day Shift Supervisor, Production** **Job Category****:** Operations/Manufacturing **Requisition Number****:** NIGHT01...
  • 3/28/2024 12:00:00 AM

Wilkes-Barre (/ˈwɪlksˌbɛər/ or /-bɛəri/) is a city in the Commonwealth of Pennsylvania and the county seat of Luzerne County. It is one of the principal cities in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area. Located at the center of the Wyoming Valley, it is second in size to the nearby city of Scranton. The Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area had a population of 563,631 as of the 2010 Census, making it the fourth-largest metro/statistical area in the state of Pennsylvania. Wilkes-Barre and the surrounding Wyoming Valley are framed by the P...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$37,767 to $48,284
Wilkes Barre, Pennsylvania area prices
were up 1.5% from a year ago

Slot Club Shift Supervisor in Rapid City, SD
When answering this question, we recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position As Slot Club Shift Supervisor); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”).
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High priority always comes first As Slot Club Shift Supervisor.
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