Slot Club Shift Supervisor jobs in Philadelphia, PA

Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Services Supervisor - Philadelphia
  • Live! Casino and Hotel Philadelphia
  • Philadelphia, PA FULL_TIME
  • Why We Need Your Talents

     

    The Guest Service Supervisor is responsible for the successful operation of the shift and assuring that guests have a favorable gaming experience. Ensures Guest Service Representatives are properly scheduled and meeting the needs of guests while following policy, procedures and protocol.

    Where You'll Make an Impact

    • Supervises and leads Guest Services Representatives and team members on assigned shift.
    • Ensure the guest experience is flawless on the slot floor and Live! Rewards desk while proactively communicating and coordinating with all department to solve service, technical and operational problems.
    • Assists with the set up and execution of contests and promotions, while taking ownership for the success for the marketing event.
    • Assists Guest Services team members as needed with the payment of slot machine jackpots and machine malfunctions.
    • Responds to guest issues, concerns and complaints in a courteous manner consistent with guest service standards.
    • Writes and submits shift and other reports required to document shift activity.
    • Ensures cross shift communication is consistent and accurate.
    • Complies with all internal controls and procedures related to departmental operations. Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the State Gaming regulations.
    • Trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
    • Ability to extend complementary services in accordance with the approved comp matrix.
    • Supervises staffing and scheduling levels on the slot floor as well as Live! Rewards to ensure a positive gaming experience for guests to Live! Casino & Hotel.
    • Review slot activities and promotional status with Slot Manager.
    • Performs other duties as assigned.

    Skills You'll Need to Succeed

    • Ability to analyze and interpret departmental needs and results.
    • Ability to solve complex problems.
    • Ability to perform assigned duties under frequent time pressures.
    • Broad variety of tasks and deadlines requires an irregular work schedule.
    • Ability to perform assigned duties in an interruptive office.

    A Few Must Haves

    • Two (2) to five (5) years of experience within the slot department or gaming areas of a casino. 1 – 3 years of experience as a Lead.
    • A four (4)-year degree in related fields or equivalent work experience. 
    • Must be able to obtain and maintain a valid gaming license as determined by the Pennsylvania Gaming Control Board.

    Perks We Offer You

    • Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents
    • Generous retirement savings options are available. 
    • Free uniforms
    • Free parking
    • Discounted meals
    • Service and Attendance bonuses
    • Tuition reimbursement
    • Discounts on hotels, theme parks, travel, and more!

    Physical Requirements

    • Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
    • Standing 25%
    • Walking 65%
    • Sitting 10%
    • Keyboarding 25% - includes the use of handheld devices while on the casino floor.
    • Use of going up and down 31 stairs multiple times per day and elevators.

    Life at Live!

    • 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
    • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
    • You will work in an environment where smoking is allowed
  • 21 Days Ago

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Slot Tech Supervisor - Philadelphia
  • Live! Casino and Hotel Philadelphia
  • Philadelphia, PA TEMPORARY
  • Why We Need Your Talents The Slot Technical Supervisor is responsible for assisting with successful operation of the Technical Operations of the Slot Department. Supervise the operational readiness, m...
  • 3 Days Ago

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Club Supervisor - Lincoln Financial Field
  • CRH
  • Philadelphia, PA FULL_TIME
  • Job Description The Wait Staff Lead position is vital to achieving excellent guest service and executing catering events. The Wait Staff Lead is responsible for pulling equipment for event set up, tra...
  • 24 Days Ago

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Floor Supervisor
  • Chester Valley Golf Club
  • Malvern, PA FULL_TIME
  • FLOOR SUPERVISOR Supervisor: Food & Beverage Director FLSA Status: Non-exempt, Full-time, Hourly Location: Malvern, PA What We’re Looking For: Chester Valley Golf Club is looking for a dedicated Floor...
  • 19 Days Ago

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Food and Beverage Supervisor
  • Huntingdon Valley Country Club
  • Huntingdon, PA PART_TIME
  • Huntingdon Valley Country Club is looking to hire a Food & Beverage Supervisor to oversee our busy tavern area. Must be RAMP certified. Minimum 3 years in a supervisory role with experience leading a ...
  • 4 Days Ago

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Food and Beverage Supervisor
  • Cedarbrook Country Club
  • Blue Bell, PA FULL_TIME
  • ATTENTION all service professionals and/or recent college graduates interested in a hospitality career! Cedarbrook Country Club is hiring for a Food and Beverage Supervisor! The Food & Beverage Superv...
  • 9 Days Ago

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0 Slot Club Shift Supervisor jobs found in Philadelphia, PA area

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Shift Supervisor
  • Waffle House, Inc.
  • Newark, DE
  • At Waffle House, we are not in the food business. We are in the People Business and we are hiring immediately for shift ...
  • 3/28/2024 12:00:00 AM

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Shift Supervisor Trainee
  • CVS Pharmacy, Inc.
  • West Chester, PA
  • The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level...
  • 3/28/2024 12:00:00 AM

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Cage Shift Supervisor
  • Delaware Park Casino & Racing
  • Wilmington, DE
  • JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining and exciting environment where the flawless deliver...
  • 3/28/2024 12:00:00 AM

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Beverage Shift Supervisor
  • Delaware Park Casino & Racing
  • Wilmington, DE
  • Salary Expectations * The expected salary range for this position should fall between $38,000 and $43,000 per year JOB R...
  • 3/28/2024 12:00:00 AM

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Security Shift Supervisor (FT)
  • Delaware Park
  • Wilmington, DE
  • **Job Title:** Security Shift Supervisor (FT) Job Information **Category:** Security **Type of Assignment:** Regular **P...
  • 3/28/2024 12:00:00 AM

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Shift Supervisor
  • Demanddeborah
  • Browns Mills, NJ
  • **Requisition Number** 11964497440 **Date posted** 08/01/2021 **Location** Browns Mills, New Jersey **Job Details** **De...
  • 3/26/2024 12:00:00 AM

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Fermentation Shift Supervisor
  • Lesaffre Yeast Corporation
  • West Chester, PA
  • ** Fermentation Shift Supervisor** **Job Category****:** Industry **Requisition Number****:** FERME001790 Showing 1 loca...
  • 3/26/2024 12:00:00 AM

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Third Shift Supervisor
  • Barberinstitute
  • Philadelphia, PA
  • Happy Hearts Inclusive Preschool State-of-the-art learning experience for typically developing children and youngsters w...
  • 3/25/2024 12:00:00 AM

Philadelphia, sometimes known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2017 census-estimated population of 1,580,863. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017[update]. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, wit...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$43,289 to $55,344
Philadelphia, Pennsylvania area prices
were up 1.0% from a year ago

Slot Club Shift Supervisor in Rapid City, SD
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February 13, 2020
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January 01, 2020
Slot Club Shift Supervisor in Hopkinsville, KY
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February 01, 2020