Slot Club Shift Supervisor jobs in Hialeah, FL

Calder Casino is an energetic and growing organization that is looking for talented and customer service driven individuals to join the team. We are devoted to creating Winning Experiences for our teammates, guests, and partners. As a Slot Attendant everyday is an opportunity to create memorable experiences for our guests by ensuring the slot floor looks engaging, the slot machines are operational, and offering quick and efficient service. If you enjoy working in a fast paced environment with a great team, please submit your application and be a part of Bigger. Better. Calder.

Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!

SPECIFIC DUTIES AND RESPONSIBILITIES

• Monitor Slot activities in assigned area for slot cheating or unusual activities.
• Provide change to customers.
• Account for change bank funds.
• Witness and verify Slot jackpots and fills.
• Make minor repairs.
• Approve and verify jackpot payouts and fills.
• Perform jackpot payouts and fills.
• Perform related duties as assigned.
• Conduct self always in a manner that reflects credit on property and encourages others to do the same.
• Other duties as assigned.

STANDARDS OF PERFORMANCE

• Maintain interpersonal working relationships among personnel and the public.
• Oral and written communication skills
• Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION, TRAINING, AND EXPERIENCE

• One year of customer service experience in a gaming industry is preferred.
• Must be able to obtain a valid gaming license.

Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE

Experience

• Working with electronics and troubleshooting
• Casino Experience
• 2 - 3 years: Cash Handling
• 2 - 3 years: Customer Service

Education

• High School or better

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Goal Completion: Inspired to perform well by the completion of tasks