Slot Club Shift Supervisor jobs in Fall River, MA

Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

B
Club supervisor
  • Bally’s Dover Casino Resort
  • Tiverton, RI FULL_TIME
  • Qualifications :

    • Previous customer service experience is required
    • Previous supervisory experience is required
    • Superior customer service skills are required
    • Strong interpersonal skills
    • Strong computer skills (Microsoft Office Suite)

    License Requirements :

    Must secure appropriate RI mandated gaming licenses

    Essential Job Functions :

    • Supervising shift operations of the Players Club booths. This includes staffing, stocking, providing updated and accurate information to the staff, paging, Box Office operations, bus arrivals / departures, match play coupons, logging bus details, monitoring ACSC, Kiosks and Total Promo programs, monitoring / replenishing representative’s cash banks, gift cards and gifts, printing and distributing required promotional reports, executing Promotions, adding on Bonus Play over $100 for Match Play Promotions, completing point adjustments and helping with the schedule along with posting shifts and bids.
    • Oversee and assist with hiring, training and development of the Players Club Staff
    • Ensuring all polices are being followed by every member of the Players Club / Staff and Supervisors / issuing discipline where needed.
    • Help to maintain overall moral in the department, help resolve employee issues / concerns
    • Take on certain duties of the Manager in their absence.
    • Investigating and correcting guest issues related to their Players Club accounts
    • Troubleshoot and resolve any guest issues related to Promotions or other offers
    • Staff control (early outs; etc.)
    • Working closely with and assisting the other divisions of the Marketing department (Promotions, Events, Player Development, and Direct Mail) with various projects and initiatives.
    • Assist with preparing and executing all Bus Tours including : Handling phone bookings, greeting of the buses, bus check-in, assisting with game orientation until guests are settled in, directing bus guests throughout the facility, checking in with groups periodically throughout their stay, assisting with any bus promotional efforts, departing buses, handling match play coupons.
    • Assist with handling all guest complaint forms, letters, situations and phone calls.
    • Assist soliciting customer service and facility improvements from employees and guests and forwarding accordingly.
    • Monitoring the Call Center.
    • Assist with monitoring all promotional signage and ensuring changeover when appropriate.
    • Participating in Players Club and Marketing meetings.
    • Other duties as assigned.

    Working Conditions :

    • Mostly indoors and generally climate-controlled environment
    • Will be exposed to noise, smoke, and odors
    • Working with others and independently
    • Last updated : 2024-02-29

  • 25 Days Ago

B
Players Club Senior Supervisor
  • Bally's
  • Tiverton, RI FULL_TIME
  • Qualifications: Previous customer service experience is required Previous supervisory experience is required Superior customer service skills are required Strong interpersonal skills Strong computer s...
  • 1 Month Ago

W
Outside Services Supervisor
  • WIANNO CLUB
  • Osterville, MA OTHER
  • Job Details Job Location: Legal Address - Osterville, MA Salary Range: Undisclosed DescriptionStatus: Seasonal, Full-Time, Non-Exempt Responsibility: Medium level of supervision needed. High level of ...
  • 19 Days Ago

E
Hospitality Supervisor
  • Eastward Ho Country Club Inc
  • Chatham, MA FULL_TIME
  • DescriptionReports to: Asst. General Manager/Clubhouse Manager, Restaurant Manager, Food & Beverage ManagerEmployment Status: SeasonalFLSA Classification: Non-ExemptJob Summary:Assist Managers in mana...
  • 12 Days Ago

B
Slot Attendant
  • Bally's
  • Tiverton, RI PART_TIME
  • Job Description: To promote a high level of customer service while assisting guests on the Gaming floor to enhance the gaming experience for guests and promote a pleasant working environment. To provi...
  • 5 Days Ago

C
Shift supervisor
  • Chartwells HE
  • Dartmouth, MA FULL_TIME
  • We are hiring immediately for a full time SUPERVISOR, SHIFT HOURLY( position. Address : 285 Old Westport Rd, North Dartmouth MA 02747. Note : online applications accepted only. Schedule : Full time sc...
  • 4 Days Ago

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0 Slot Club Shift Supervisor jobs found in Fall River, MA area

J
Operations Shift Supervisor
  • Jera Americas
  • Sandwich, MA
  • Job Summary Assumes overall operational management and responsibility for an operational shift. Supervises and directs p...
  • 3/29/2024 12:00:00 AM

A
Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Somerset, MA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

A
Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Fall River, MA
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

A
Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Middletown, RI
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

A
Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Raynham, MA
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

A
Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • Pawtucket, RI
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

J
Operations Shift Supervisor
  • JERA Americas
  • Sandwich, MA
  • Job Summary: Assumes overall operational management and responsibility for an operational shift. Supervises and directs ...
  • 3/27/2024 12:00:00 AM

C
Shift Supervisor Trainee
  • CVS Health
  • Mansfield, MA
  • Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to ever...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 40.2 square miles (104.2 km2), of which 33.1 square miles (85.8 km2) is land and 7.1 square miles (18.4 km2), or 17.68%, is water. Water power from the Quequechan River and natural granite helped form and shape Fall River into the city it is today. Fall River granite is quarried here. The Quequechan River once flowed through downtown unrestricted, providing water power for the mills and, in the last 1⁄2 mile (0.8 km) of its length, down a series of eight steep waterfalls falling 128 feet (39 m) into the Taunton River at...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$43,404 to $55,490
Fall River, Massachusetts area prices
were up 1.6% from a year ago

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