Slot Club Shift Supervisor jobs in Chesapeake, VA
Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Slot Club Shift Supervisor jobs
Slot Supervisor
- Rivers Casino Portsmouth
-
Portsmouth, VA
FULL_TIME
-
Supervisory Responsibilities:
- Yes, will manage supervisors and all Operations-side frontline employees.
Duties/Responsibilities:- Promotes an environment of Fun, Service, Integrity and Respect in the Slots Department
- Manages and at times directs the daily slot operation and all slot team members during an assigned shift ensuring all activities and job duties are performed according to established Company and departmental policies, procedures and goals and takes corrective action when necessary
- Ensures compliance with Virginia Lottery requirements and pertinent state gaming laws
- Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix
- Immediately informs the Slots Director and or Slots Technical Manager of Rivers Casino Portsmouth policy or gaming related irregularities and investigates them as directed
- Provides constructive input and written documentation to team members regarding their work performance, including preparing and presenting performance appraisals
- Ensures the administration of accurate procedures and policies involving all operating activities
- Verifies Attendant variances
- Authorized second verifier as a check signer
- Resolves guest disputes or elevates them when necessary
- Consistently trains and develops Team Members to improve their skill set and provide continuous improvement in guest service
- Maintains constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests
- Immediately communicates if a slot guest is playing in an unethical or irregular manner or if a slot team member is working in an unethical manner
- Maintains control logs of keys and radios, ensuring their security on property
- Maintains Team Member files, payroll, and other assigned record keeping
- Maintains a constant awareness of regulatory requirements
- Manages daily labor to business volumes
- Assists in the requested slot marketing efforts as requested
- Must maintain strict confidence of any and all confidential and proprietary information disclosed by Rivers Casino Portsmouth, team member of Rivers Casino Portsmouth, or a guest of Rivers Casino Portsmouth
- Develops business relationships with repeat guests and other business development opportunities
- Assists in managing the strategic direction of the department and property goals
- Assists in audits as directed
- Ensures Team Members have the proper tools to complete their job duties
- Ensures the flow of timely communication across all levels of the department
- Work with other department leaders as necessary to resolve operational matters
- May be required to cover shifts in times of coverage needs
- All other duties as assigned
Minimum Education and Experience Requirements:- Must be 21 years or older
- High school diploma or equivalent
- Some management or supervisory experience
- At least two years of gaming experience
Preferred Education and Experience Requirements:- One or more years of management or supervisory experience
- Previous hospitality experience
Certifications, Licenses, and/or Registrations:- Gaming license/registration as required by jurisdiction(s)
Knowledge, Skills, and Abilities:- Excellent verbal and written communication skills.
- Ability to communicate with team members and guests.
- Ability to positively and effectively coach, mentor, and develop Team Members
- Experienced in Microsoft Office Suite/Google
- Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization
- Ability to produce complete and detailed incident reports
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
- Ability to maintain a thorough knowledge of Company and departmental policies and procedures, as well as pertinent state gaming laws.
Physical Requirements:- Must be able to work in a loud, bright, and/or smoky environment.
- Ability to work flexible shifts and days of the week, including holidays.
- Yes, will manage supervisors and all Operations-side frontline employees.
- Just Posted
Slot Supervisor
- Rivers Casino
-
Portsmouth, VA
FULL_TIME
- Job Category: Gaming Requisition Number: SLOTS002518 Posting Details Posted: March 28, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Descri...
- 19 Days Ago
Slot Attendant
- Rivers Casino Portsmouth
-
Portsmouth, VA
FULL_TIME
- Job Summary: Works directly with the Slot Supervisor to ensure all guest needs are met, pay out jackpots, fix simple issues within the slot machines, and be the face of the slot department on the floo...
- 10 Days Ago
Slot Technician
- Rivers Casino Portsmouth
-
Portsmouth, VA
FULL_TIME
- Job Summary: Works directly with the Slot Performance Team to install, maintain, and repair all Casino-related equipment. Supervisory Responsibilities: None. Duties/Responsibilities: Performs maintena...
- 2 Months Ago
Slot Technician
- Rivers Casino
-
Portsmouth, VA
FULL_TIME
- Job Category: Gaming Requisition Number: SLOTT002335 Posting Details Posted: February 23, 2024 Full-Time Locations Rivers Casino Portsmouth 3630 Victory Blvd. Portsmouth, VA 23701, USA Job Details Des...
- 2 Months Ago
Registered Nurse ( RN)- Local Travel Position: Tidewater
- Shift Seekers
-
Norfolk, VA
FULL_TIME
- Joining our team gives you a new way to do what you love! You will have the freedom to set your own schedule without the worry of being canceled. Please join our team to experience a unique approach t...
- 7 Days Ago
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0 Slot Club Shift Supervisor jobs found in Chesapeake, VA area
Closing Administrator
- TitleQuest
-
Chesapeake, VA
- Come Join Our Team - We are looking for an upbeat individual with excellent communications and superior customer service...
- 4/18/2024 12:00:00 AM
Shift Supervisor>
- Red Robin
-
Chesapeake, VA
- Red Robin - 2524 Chesapeake Sq Ring Rd (23321) Chesapeake [Restaurant Supervisor / Shift Lead] As a Shift Supervisor @ R...
- 4/18/2024 12:00:00 AM
Receptionist
- Oak Grove Health & Rehab Center
-
Chesapeake, VA
- Oak Grove Health & Rehab Center - On Demand Pay-get paid tomorrow for work done today! Looking for a new opportunity? Co...
- 4/18/2024 12:00:00 AM
Office Role - Customer Service - Flexible Schedule Needed
- Lineage Logistics LLC
-
Chesapeake, VA
- Office Role - Customer Service - Flexible Schedule Needed page is loaded **Office Role - Customer Service - Flexible Sch...
- 4/16/2024 12:00:00 AM
Front Desk Associate
- Sport & Health
-
Chesapeake, VA
- ** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT014294 Showing 1 location **...
- 4/15/2024 12:00:00 AM
RN (Registered Nurse) - $41-64/Hour - Portsmouth, VA
- ConnectRN
-
Portsmouth, VA
- connectRN is an app created by a nurse, with nurses and aides' needs in mind. Every day, connectRN helps thousands of nu...
- 4/15/2024 12:00:00 AM
RN (Registered Nurse) - $41-64/Hour - Virginia Beach, VA
- ConnectRN
-
Virginia Beach, VA
- connectRN is an app created by a nurse, with nurses and aides' needs in mind. Every day, connectRN helps thousands of nu...
- 4/15/2024 12:00:00 AM
Certified Nursing Assistant (CNA)
- Rosemont Health & Rehab Center
-
Virginia Beach, VA
- We are a leader in the long-term care industry operating in 6 different states. It is our commitment to the care of our ...
- 4/14/2024 12:00:00 AM
About Chesapeake, Virginia
Chesapeake is an independent city in the Commonwealth of Virginia. As of the 2010 census, the population was 222,209; in 2013, the population was estimated to be 232,977, making it the third-most populous city in Virginia.
Chesapeake is included in the Virginia Beach–Norfolk–Newport News, VA–NC MSA. One of the cities in the South Hampton Roads, Chesapeake was organized in 1963 by voter referendums approving the political consolidation of the city of South Norfolk with the remnants of the former Norfolk County, which dated to 1691. (Much of the territory of the county had been annexed by other...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$38,435 to $49,134
Chesapeake, Virginia area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Slot Club Shift Supervisor do?
Slot Club Shift Supervisor in Rapid City, SD
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February 13, 2020
Slot Club Shift Supervisor in Wilmington, NC
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January 01, 2020
Slot Club Shift Supervisor in Hopkinsville, KY
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February 01, 2020