Slot Club Representative jobs in Lake Havasu City, AZ

Position Description:

Provide customer service by enrolling new members and servicing existing members. Assist guests with accounts, point redemption, promotion entries, and any other questions to ensure favorable gaming experience.

Job Functions

• Represent the company in a friendly and courteous manner by providing information regarding club details: enrollment, membership procedures, prizes and advantages.
• Possess thorough knowledge of computerized player tracking system.
• Enroll guests in players club using computerized system; issue original and duplicate membership cards, and make necessary changes to account with proper identification.
• Assist with and have complete knowledge of all special events and promotional activities.
• Issue complimentary services consistent with company policy.
• Maintain adequate inventory levels of player’s club equipment, supplies, prized, and promotional items.
• Miscellaneous duties as assigned or as needed.

Position Requirements:

Job Specifications

• Must be at least 21 years of age.
• High School Diploma or equivalent.
• Strong customer service and interpersonal skills.
• Working knowledge of computers and player tracking system.
• Strong written and verbal skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses.