Slot Club Representative jobs in Iowa

Monitors performance of slot machines and conditions of casino slot areas, ensuring all slot machines are operable and identified for repair as necessary.

Create a memorable experience by providing excellent guest

ESSENTIAL DUTIES & RESPONSIBILITIES

• Verifies jackpots, makes hopper fills, and fills out paperwork.
• Performs minor repair to slot machines.
• Handles customer relations and minor customer disputes.
• Maintains a pleasant, friendly and welcoming attitude at all times.
• Knowledge of all special events and promotional activities available to guest.
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES

• A high school diploma or GED equivalent preferred.
• Previous customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to perform multiple duties under frequent time pressures.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
• Work environment may include smoke and variable temperature, lighting and noise levels.

Last updated : 2024-04-06