Slot Club Representative jobs in Hoffman Estates, IL

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

his position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and Cast Members.

•  Make change for guests as requested.
• Count change wallet at start and end of shift.
• Payout jackpots to winning guests and complete required logs.
• Complete necessary tax forms for qualifying jackpots.
• Perform minor repairs on slot machines.
• Check and replenish TITO tickets as necessary.
• Maintain excellent Guest Service while conducting self in professional manner.
• Assist guests with questions or direct to appropriate party.
• Must be able to stand and/or walk for extended periods of time.
• Other duties as assigned.

BRING US YOUR BEST.

• Must be at least 21 years of age.
• High School Diploma or GED equivalent required.
• 6 – 9 months of guest service experience is preferred.
• Must understand and speak the English language.
• Must be able to stand and/or walk for extended periods of time. 
• Ability to work evenings and weekends.  

PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance, color vision, peripheral vision, depth perception, and ability to adjust focus, with the most common visual functions being those of near vision and depth perception.  The employee may be required to travel up and down stairs. 

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer