Six Sigma Quality Program Manager jobs in Wilmington, NC

Six Sigma Quality Program Manager leads and manages Six Sigma projects. Plans and develops guidelines, targets, and standards used for monitoring and measuring results. Being a Six Sigma Quality Program Manager incorporates Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. Coaches and trains teams in the utilization and deployment of Six Sigma tools and principles. Additionally, Six Sigma Quality Program Manager requires a bachelor's degree. Requires Six Sigma Black Belt certification. Typically reports to a director. The Six Sigma Quality Program Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Six Sigma Quality Program Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Case Manager
  • Y.A.P.A. Apartment Living Program Inc
  • Wilmington, NC FULL_TIME
  • Our Mission:

    Enable individual persons who have serious mental illness, co-occurring substance use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.


    Title:    Case Manager (CM)

    Supervisor:       Program Director

     

    Summary of Job Description:

    Help to develop and implement treatment plan goals and targets for Members in collaboration with the multi-disciplinary team. Participate in crisis management, program activities, and provide direct oversight for all members. The CM works closely with members on goal attainment and supports members as they transition into less structured living arrangements.

     

    Specific Responsibilities:

    • Collaborate with admissions to support the admission and acclimation of new Members into the program setting.
    • Complete Incident Reports in accordance with processes outlined by the Managed Care Organization (MCO), State and Project Transition/ PCS Mental Health Policy and Process.
    • Collaborate with members of the multidisciplinary team to develop treatment plans for identified Members.
    • Complete weekly individual Case Management sessions with Members and document in DAP format.
    • Facilitate/ Co-facilitate all groups as assigned and complete documentation.
    • Support with transporting Members to appointments per the directive of the Program Director.
    • Support with observation of Member drug and alcohol screenings and document observations (if applicable).
    • Participate in phone coaching/ crisis management process, which includes (but is not limited to):
      1. Orienting Member and family to phone coaching process.
      2. Carry and respond to coaching phone calls on days assigned, including being available to go onsite for emergencies during hours when there is no or minimal staff coverage.
      3. Provide coverage for staff callouts.
      4. Following incident reporting and documentation process for all on-call emergencies.
    • Support Members with links to services within the community.
    • Complete family contacts for assigned Members per requirements.
    • Ensure all Members have an emergency contact documented.
    • Ensure all consents are completed and updated yearly.
    • Review all Member’s Advance Directives annually.
    • Support Members with activities of daily living including (but not limited to) the following:
      1. Daily oversight and coaching of daily living activities.
      2. Observing Member self-administration of medication.
      3.  Support with the development of socialization/ communication skills, conflict resolution, de-escalation skills, and utilization of crisis supports.
      4. Support with meal planning, menu development, food shopping and meal preparation.
      5.  Encourage and support health and home safety practices.
      6.  Support with navigation of public transportation services.
      7. Completion of residential roving and checklist to ensure safety.
    • Support with Discharge Member Follow-Up.
    • Complete continuing educational requirements as aligned with regulatory compliance.
    •  Attend individual supervision sessions and program meetings as scheduled by direct supervisor.
    • Ensure documentation of all Member engagements is completed within 24 hours.
    • Other duties as assigned by the Program Director

    Additional Performance Expectations:

    • Participate in multidisciplinary treatment team and will support and implement interventions and directives as directed by the Team.
    • Always demonstrate compassion and concern when supporting a Member through embracing Project Transition/ PCS Mental Health’s Mission and Core Values.
    • Approach Member engagement from a non-judgmental stance understanding that a Member’s behavior is driven by experience, which may include trauma.
    • Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
    • Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
    • Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
    • Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
    • An understanding of an agreement to value the concepts of a Trauma Informed workplace.

     

    For all Full-Time Employees our benefit package includes:

    •           Paid Time Off

    •           Health Insurance available within 60 days of hire 

    •           Company Paid Life Insurance

    •           STD/LTD

    •           Dental Insurance

    •           Vision Insurance

    •           Health Spending Accounts

    •           Able to participate in company 401K after 6 months of hire

    •           Company 401K match up to 3%


    All Employees have access to our Employee Assistance Program

    Qualifications:

    • High School Diploma with 3 years experience in the Mental Health, Behavioral Health or Drug and Alcohol field or Associates degree with 2 or more years experience in the Mental Health, Behavioral Health or Drug and Alcohol Field or High School Diploma/ Associates degree and 1 year experience at Project Transitoin/ PCS Mental Health.
    • Excellent communication, interpersonal, organizational and time management skills.
    • Demonstrated ability to work as a part of a multi-disciplinary team.
    • High energy individual with strong work ethic and ability to multi-task.
    • Must be able to work in a self-directed manner.
    • Ability to maintain confidentiality.

    We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

     


  • 13 Days Ago

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Quality Manager
  • Bass Pro Shops
  • Bern, NC FULL_TIME
  • POSITION SUMMARY:The Quality Manager oversees, administers, and supports quality and improvement initiatives.ESSENTIAL FUNCTIONS:Supervises day to day operations, trains, and develops QA staff members...
  • Just Posted

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Quality Manager
  • Bass Pro, LLC
  • Bern, NC FULL_TIME
  • POSITION SUMMARY:The Quality Manager oversees, administers, and supports quality and improvement initiatives.ESSENTIAL FUNCTIONS:Supervises day to day operations, trains, and develops QA staff members...
  • Just Posted

2
New Home Quality Reviewer
  • 2M Quality
  • Wilmington, NC PART_TIME
  • This is a part time, 1099 position. Job duties include: Looking at newly built homes from a customer's perspective to identify defects in workmanship, quality, completeness, consistency, and professio...
  • Just Posted

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Program Manager
  • Prescient Edge
  • Jacksonville, NC FULL_TIME
  • Job Title Program Manager Location Jacksonville, NC 28540 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education High School / GED Travel None Security Clearance Required S...
  • 19 Days Ago

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Program Manager
  • Pure Power Technologies Inc
  • Jacksonville, NC FULL_TIME
  • Stanadyne can hire for this role in both Blythewood S.C. or Jacksonville N.C. ABOUT STANADYNE: Stanadyne is known around the world as a leading supplier of diesel fuel systems and components. In addit...
  • 12 Days Ago

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0 Six Sigma Quality Program Manager jobs found in Wilmington, NC area

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Meat Cutter
  • The Fresh Market Inc
  • Wilmington, NC
  • The Fresh Market & You:: Our mission is to make everyday eating extraordinary for our guests, and we are looking for a n...
  • 3/28/2024 12:00:00 AM

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Shift Manager - Hiring Immediately
  • Arbys
  • Wilmington, NC
  • SHIFT MANAGER Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also craftin...
  • 3/28/2024 12:00:00 AM

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Arby's Shift Manager - Urgently Hiring
  • Arbys
  • Wilmington, NC
  • SHIFT MANAGER Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also craftin...
  • 3/28/2024 12:00:00 AM

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Arby's Shift Manager
  • Arbys
  • Wilmington, NC
  • SHIFT MANAGER Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also craftin...
  • 3/28/2024 12:00:00 AM

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Shift Manager - MONKEY JUNCTION
  • Arbys
  • Wilmington, NC
  • SHIFT MANAGER Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also craftin...
  • 3/28/2024 12:00:00 AM

A
Shift Manager - Urgently Hiring
  • Arbys
  • Wilmington, NC
  • SHIFT MANAGER Were glad youre here. You may know us as the brand with Roast Beef and Curly Fries but we are also craftin...
  • 3/28/2024 12:00:00 AM

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HVAC Control Systems Engineer
  • Johnson Controls International
  • Wilmington, NC
  • Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, ...
  • 3/28/2024 12:00:00 AM

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Certified Welding Inspector (CWI)
  • On-Board Companies
  • Wilmington, NC
  • On-Board Services is hiring a Certified Welding Inspector (CWI) in Wilimington, NC!Position Details: Position Type: Full...
  • 3/26/2024 12:00:00 AM

Wilmington is a port city and the county seat of New Hanover County in coastal southeastern North Carolina, United States. With a population of 119,045 in 2017, it is the eighth most populous city in the state. Wilmington is the principal city of the Wilmington Metropolitan Statistical Area, a metropolitan area that includes New Hanover and Pender counties in southeastern North Carolina, which has a population of 263,429 as of the 2012 Census Estimate. Wilmington was settled by the English along the Cape Fear River. The city was named after Spencer Compton who was the Earl of Wilmington. Its ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Six Sigma Quality Program Manager jobs
$109,822 to $141,169
Wilmington, North Carolina area prices
were up 1.5% from a year ago

Six Sigma Quality Program Manager in Los Angeles, CA
Six Sigma and Lean enable organizations to measure and analyze production processes, to eliminate waste and to evolve their management structures in order to motivate employees and improve quality and productivity.
January 16, 2020