Six Sigma Quality Program Manager jobs in Waterbury, CT

Typical Duties Include:

Supervises members of the QPC management team as well as the QPC Receptionist and as needed may be responsible to supervise visit coaches to include regular case consultation and bi-weekly supervisions to ensure maximum quality of client care.

Provides support on difficult cases as needed including establishing case consultation monthly meetings.

Coordination with DCF Service Coordinator/Systems PD to ensure referrals are continuous in an effort to meet annual contractual expectations. Will maintain regular contact via phone and email and will meet regularly to discuss referral processes, issues or concerns.

Assist in client intake process, reviews referral and related information, and assigns cases as back up to the Family Engagement Specialist.

Attends DCF case treatment reviews meetings on a monthly basis and for 90 day follow up as needed.

Assists in the hiring of qualified personnel and ensures retention through regular supervision and employee performance reviews.

Development of ongoing staff training and training materials.

Responsible for managing the budget for purchases and expenditures.

Develop program protocols and procedures, safety checklist to adhere to our contract.

Conducts utilization reviews as directed utilizing Credible and PIE (Provider Information Exchange).

Controls the maintenance of appropriate and required records and information.

Reviews and provides data collection and program evaluation efforts by completing RBA measures quarterly.