Six Sigma Quality Program Manager jobs in Waldorf, MD

Job Description

This is a hybrid position located in the Washington DC area. As a Lean Six Sigma specialist, you’ll provide technical support to a federal agency in:

• Analyzing processes
• Documenting processes
• Reviewing and revising documentation
• Creating process diagrams and models
• Creating process narratives and other associated documentation

You will work under the supervision of the project manager and be part of a cohesive project team.

Job Responsibilities

• Delivery of excellent products to support project requirements.
• Bring a positive attitude, professionalism, and flexibility to our growing team.
• Desire to improve the client processes and associated documentation.
• Act as project technical writer responsible for documentation required of the project including: Policies, SOP’s, OI’s, Job Aids and other
• Creating new documents
• Revising existing documents
• Reviewing and editing documents created by the team or client

Required Qualifications

• 4 year college bachelor degree or 6 years equivalent professional experience
• Minimum of 3 years analyst experience
• Experience with using LSS techniques in government/non-manufacturing environments
• Direct experience with process improvement and understanding business process goals, systems, data, people requirements, and identifying opportunities for improvements across all aspects individually and collectively.
• Experience developing organizational documents including procedure documentation and job aids.
• Experience with developing process models/maps.
• Experience creating project documentation such as: Meeting notes, Policies, Procedures and Job Aids
• Excellent writing skills – Consistency, Clarity, Compliance, Completeness
• Excellent communication skills
• Ability to commute to client site in the DC area

Preferred Qualifications

• Business Process Modeling Notation (BPMN) experience
• Experience with Microsoft Visio, Office Suite, Project
• Project management experience/certification
• Experience in interacting with client staff and leadership in the development of processes, frameworks, communications, training, and change management materials.
• PMO experience, managing multiple projects simultaneously
• Experience in process simulations and simulations analysis a plus.
• xperience in robotic process automation (RPA) and/or machine learning a plus.
• Master’s Degree

Additional information

Hybrid work environment with 2 days per week in office schedule. Company office is in Arlington, VA, preferred candidates will be located within the Washington DC, Maryland, Northern Virginia (DMV) area. Travel to customer sites is very rare and clients are in the DMV area. Travel to customer sites is not reimbursed for hybrid employees.

Company Description

Established in 2015, The Efficiency Group is a small, process improvement/Lean Six Sigma (LSS) training and consulting firm dedicated to helping business or government organizations improve operational performance in a practical, commonsense manner using LSS techniques. Our unique HELIX-S approach emphasizes understanding and working within an organization’s culture to deploy improved business processes and support business process optimization.

The Efficiency Group is committed to a diverse and inclusive workplace; is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Type: Full-time

Pay: $89,000.00 - $98,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Travel requirement:

• No travel

Education:

• Bachelor's (Required)

Ability to Commute:

• Arlington, VA 22203 (Required)

Work Location: Hybrid remote in Arlington, VA 22203